Jack Ingram Porsche Audi Volvo

Needed servicing for 100k miles and diagnostic test. Dropped off overnight on 2/26/2023. On 2/27/2023 told me that my car was "lost". Took 1/2 day to confirm its whereabouts, and 2 days to get my car ba Dropped off overnight on 2/26/2023. On 2/27/2023 told me that my car was "lost". Took 1/2 day to confirm its whereabouts, and 2 days to get my car back. The car has more problems now vs. before; Wiper blades (like new) and the washer fluid WAS full however blades not fitting correctly and scratching the windshield, and the washer fluid light on the very next day. Results: Charged approx $700 with $7k estimated repairs. Provided Extended Warranty Info: The service advisor stated she would get back to me the next day (3/1/2023) regarding coverage and the timeframe for repairs/parts. Over the next 7 days of emailing and calling I finally speak to the service manager (3/7/2023) who made excuses for his rude and incompetent service advisor's unprofessionalism, and at 3:30 pm was urged to bring Audi in for pics per the request of the insurance company. Arriving at 4:55 pm, I was basically attacked by the service manager and service advisor for not arriving sooner, which I videoed. Not provided an estimated timeframe in which the repairs/parts would have occurred, although I'm warned not to drive my car long distances until fixed. DISAPPOINTED! UPDATE: On 3/16/2023, I learn from my insurance company, they requested pictures of my Audi on 3/1/2023 and have NOT received anything from Jack Ingram whatsoever. This situation has gone from bad to worse. More

I purchased a pre-owned 911 Cabriolet, and discovered an issue with the door lock a few weeks later. I contacted Tip Thames, the used car manager, and he agreed to take care of the issue. My service advisor issue with the door lock a few weeks later. I contacted Tip Thames, the used car manager, and he agreed to take care of the issue. My service advisor, Jennifer Lochte, did an excellent job scheduling the repair and got me in & out timely, knowing that I’m a business owner from out of town. I highly recommend Jack Ingram Porsche Audi and their team! More

I was referred to Jack Ingram Porsche back in June while looking at purchasing my wife a new vehicle. Richard Conniff was our contact and we were so pleased with how well he new both the Audi and Porsche br looking at purchasing my wife a new vehicle. Richard Conniff was our contact and we were so pleased with how well he new both the Audi and Porsche brands, that we left that day sold on a brand new Porsche Cayenne e-hybrid. After the sale he continued to check up on us and even invited us to the Porsche Driving Experience at Barber Motorsports Park. After the experience he offered me an allocation for a 911 Carrera GTS, which I just took delivery of! I am and always have been blown away by the quality and experience of Porsche products and boy did this new generation of 911 check all my boxes! I look forward to more deals in the future with Richard and the rest of the Jack Ingram team! They will not let you down! More

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Had a very good experience working with Bill Kissinger and Richard Conniff. Richard shared his Porsche knowledge and experience to make entire process seamless and give me confidence in the future ownersh and Richard Conniff. Richard shared his Porsche knowledge and experience to make entire process seamless and give me confidence in the future ownership experience. More

Great customer service! Very knowledgable and trustworthy, fair, and provided clear estimate for the work. It’s hard to find an honest mechanic and Caleb is one of them! 10/ Very knowledgable and trustworthy, fair, and provided clear estimate for the work. It’s hard to find an honest mechanic and Caleb is one of them! 10/10 would recommend. More

The staff is very knowledgeable, professional and take interest in helping and answering questions about the vehicle interest in helping and answering questions about the vehicle More

The customer service and knowledge by Richard Conniff was outstanding. A pleasure to deal with outstanding. A pleasure to deal with More

Great experience at Jack Ingram - thank you Richard and team from out here in California! team from out here in California! More

Able to get appointment the next day. Appreciated the list of open times. Could be improved if it automatically updated my name, vehicle, account, etc. list of open times. Could be improved if it automatically updated my name, vehicle, account, etc. More