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Jack Hanania Buick GMC
St. Augustine, FL
127 Reviews
Jack Hanania Buick GMC is a proud member of the Hanania Automotive Group. A Jacksonville, Florida native, Jack Hanania attended Wolfson High School and Jacksonville College before beginning his automotive career as a salesman in 1983. By the following year, Jack had quickly advanced to become one of the youngest managers in the business at age 25.
After working in the automotive industry for 18 years, Jack purchased his first dealership and founded Hanania Automotive Group. Today, Hanania Automotive Group is a leader in Northeast Florida auto sales and has grown to include a collision center and seventeen brand franchises. Each dealership offers new and used models as well as vehicle maintenance services.
The Hanania Automotive Group has also been listed as the Jacksonville Business Journals’ Number 1 Volume Dealer in North Florida for three consecutive years. With continued growth in sight, the auto group ventured out of the Jacksonville market, opening dealerships in Estero, Florida; Miami, Florida, Chattanooga, Tennessee; Birmingham, Alabama and Pittsburgh, Pennsylvania.
Jack and his wife Debbie have two sons, Jack Jr. and Mark. The Hanania family are all active members in the local community. Jack is a member of the Jacksonville Chamber of Commerce and the Jacksonville Civic Council, where he advises the mayor on various city matters. Jack was a previous board member of the YMCA and currently serves as an executive board member of the Within Reach Foundation and supports local and national charities, including the Mayo Clinic, Wolfson Children's Hospital, K9s for Warriors, American Cancer Society, Cystic Fibrosis, Dreams Come True, Leukemia & Lymphoma Society, United Service Organization, Naval Air Station Jacksonville, Blue Angels, Catholic Charities, Juvenile Diabetes Research Foundation, Nemours Children's Hospital, Concert on the Green, and River Garden just to name a few. Jack has also helped raise over 10 million dollars for the St. Joseph’s Catholic Church.
In continuing to preserve the heritage and history of Jacksonville, Jack purchased the Dyal-Up Church in 2017 and Title & Trust Company of Florida Building in 2020.
Hanania is the official Automotive Partner of the Jacksonville Jaguars. As the Jaguars celebrated their 25-year anniversary and the NFL celebrated their 100-year anniversary during the Jaguars v. Saints game in October 2019, Jack served as Honorary Captain and was recognized alongside the first player to be drafted by the Jaguars. Jack believes that the community is the cornerstone of his business and giving back is paramount.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 127 reviews
June 07, 2026
Great overall outstanding service every time starting from the time arrive I till my service is completed. The service advisor Mustafa goes above and beyond to make sure everything is done along with the from the time arrive I till my service is completed. The service advisor Mustafa goes above and beyond to make sure everything is done along with the rest of the service team. More
by herm65
Employees Worked With
Mustafa
June 05, 2026
My experience at Jack Hanania Buick is always very refreshing. I am treated very professional by the staff especially Lindsay. I have observed Lindsay with other customers and she shows personal inter refreshing. I am treated very professional by the staff especially Lindsay. I have observed Lindsay with other customers and she shows personal interest in all she assists. More
by waltroselew
Employees Worked With
Lindsay
May 02, 2026
Drove 5 hours to look at a 2017 duramax. Online price was $35,995. Got there and immediately noticed the frame was rusted. Test drove the vehicle and all was well. Asked if they could move Online price was $35,995. Got there and immediately noticed the frame was rusted. Test drove the vehicle and all was well. Asked if they could move on the price a little due to frame rust and received a counter offer of $42,000 out the door!! 4,000 in transportation fees and for taking it into the shop. All they did was change the oil and fuel filter and replace a tpms sensor. And acted like they rebuilt the truck from the frame up. Anyways we walked out honestly laughing at the whole situation. I wouldn’t go here. More
by Codyhinson13
Employees Worked With
Myles, Mike Stringer
February 05, 2026
These guys really took care of me! ! Anthony and Rick helped me get the deal I wanted. We got a Denali Ultimate Sierra, and I can not thank them enough for making this process so easy. ! Anthony and Rick helped me get the deal I wanted. We got a Denali Ultimate Sierra, and I can not thank them enough for making this process so easy. More
by Sam Uncles
Employees Worked With
Anthony Hanania Rick Ayash
December 30, 2025
Do NoT purchase a vehicle from this dealer. We purchased a 2026 GMC truck in Oct. 2025 from this St Augustine GMC dealer and as of today, Dec 30, the title and tag issue remains. They mailed We purchased a 2026 GMC truck in Oct. 2025 from this St Augustine GMC dealer and as of today, Dec 30, the title and tag issue remains. They mailed us paperwork regarding the purchase just the last few days and the temporary tag they mailed to us had already expired before they even mailed the packet…..we don’t see how they stay in business if they treat all their customers the way we have been treated. Way too many headaches for this truck. Not worth it. Richard and Ava Francis. More
by richard_francis1
Employees Worked With
Meredith Proctor, Mike Stringer
December 24, 2025
Stay away from Jack Hanania Buick GMC Brought my Camaro in for a oil change and was told the timing chain cover was leaking. Dropped off before Thanksgiving, got a call from service rep my service r Camaro in for a oil change and was told the timing chain cover was leaking. Dropped off before Thanksgiving, got a call from service rep my service rep that my battery was dead and wouldn't hold a charge. When I dropped my car off all was good and my battery was new in Nov 24. I got a replacement battery and brought to their shop. I was told the car would be ready later that day. Service rep calls me and I go over to pickup my repaired car. Signed my paper work and proceeded to enter my car. Started her up to find out my stereo not working, and then I notice 2 fuses in my center console which were not there when I dropped my car off. I go inside to see Lindsey about this and she says, oh the tech removed them cause when he jumped your car the amp for the subs woofer was smoking. I'm like WHAT ? The tech comes over and states when he tried to jump the car the amp was smoking. He proceeded to show me. I was like what did you do to my car ? He said my manager told me I can't work on this as it's aftermarket. I was floored. Sub woofer amp fried. 8 channel amp fried, sub woofers fried, wifi fried, onstar speaker fried. Service manager states they are not responsible. $8000.00 worth of stereo fried by a tech, Took my car to another shop and they stated the jump must have been reversed or a higher than 12 volt was used. Long story short I got shafted. This place has always done my service work. NEVER again. Dropped a letter off for the general manager and not one peep from them. Stay away. Scanned the car and there was 44 faults some with voltage spikes. ZERO STARS More
by RkeviZL1mannthayer
Employees Worked With
no mention
October 20, 2025
Worst experience I have ever had. Terrible experience. Has me use their stupid finance and can’t even do prepaid principle. Didn’t wash my car. Gave me a crap deal on my other car. Wo Terrible experience. Has me use their stupid finance and can’t even do prepaid principle. Didn’t wash my car. Gave me a crap deal on my other car. Would NEVER go there or recommend. More
by mistyscott529
Employees Worked With
Mike Stringer
October 07, 2025
Said they "detailed" my car. Picked it up...no washer fluid, leaves and grass all inside the hood of the car, dirt. Brought it back to put washer fluid in and get "detailed" ag Picked it up...no washer fluid, leaves and grass all inside the hood of the car, dirt. Brought it back to put washer fluid in and get "detailed" again...Mike assured me it was all perfect. Apparently, didn't even check, drove it off the lot...NO WASHER FLUID. Someone came out to put washer fluid in and tons of leaves and grass in the hood of the car. Also told me I had to PAY to clean my used car I turned in and gave me the worst deal ever. Never cleaned it, just put it right out front. Bought an Envista, told me it had ambient lighting. Bought the Envision instead because Envista does NOT. They did not give me a great deal on that either (the issue above). No offer of water, coffee, snacks while you sit there for 3 hours. Hardly anywhere to sit...and on top of that...didn't know anything about the car..I would ask questions and he would say.."uummmm, I'm not sure". When I asked about issues with the car "I'm not sure" If youre' managing a place, you should look at every single car that goes off that lot and make sure it's in pristine condition. More
by Rachel
Employees Worked With
Mike Stringer
