Jack Daniels Volkswagen

In my experience, Diane Cecere was friendly, professional, knowledgeable, attentive and went the extra mile for me. Although I purchased a 2007 used car from this dealership which needs some T. professional, knowledgeable, attentive and went the extra mile for me. Although I purchased a 2007 used car from this dealership which needs some T.L.C., Ms. Cecere's assistance was nothing short of "top of the line". More

I just got my third Jetta from this dealership! I have worked with Chet over the years and he is wonderful! Very personable and would not want to deal with anyone else. He is very helpful and made the p worked with Chet over the years and he is wonderful! Very personable and would not want to deal with anyone else. He is very helpful and made the process of getting into a new Jetta very easy. David also very kind and helpful, as he showed me how everything works in my car! Would highly recommend this dealership and the people that helped me get my new Jetta! More

There are many reasons to recommend this dealership, as well as our sales person Charlie Tito. All of our questions were answered honestly, and Charlie took the time to get to know us and what features we well as our sales person Charlie Tito. All of our questions were answered honestly, and Charlie took the time to get to know us and what features we wanted/were most important to us in finding us the perfect car. We never felt rushed to make a decision. Our car was delivered as promised, and Charlie took the time to explain all of the features of the car, and demonstrated how to use the navigation system as well as the radio. He even pre-set the radio satations for me based upon my music preferences! Our dealings with Brandon, the finance manager were also positive. He explained the financing process, and offered us options according to our budget. Without hesitation, I would return to Jack Daniels to purchase my next car. More

The car is good. If the price could be lower a little bit ,then it will be perfect. But still is good and I recommend. ,then it will be perfect. But still is good and I recommend. More

Going to this dealership was a very pleasurable experience. I have leased with Wendy before and this time when I returned to her at the Fairlawn location which was successful. She made everything experience. I have leased with Wendy before and this time when I returned to her at the Fairlawn location which was successful. She made everything easy and was very honest about everything. She made us feel welcomed and satisfied about the decision we were making. Brandon the Finance Manager and Chet Puzio the Sales Manager were also very helpful and great people. They all treated us very well and I am 100% satisfied and would recommend everyone to this Volkswagen dealership. More

Joseph was great to deal with. Very transparent. Actually spent time with me to understand my needs despite being the General Manager. I would buy again from this place. 2011 JETTA TDI. Actually spent time with me to understand my needs despite being the General Manager. I would buy again from this place. 2011 JETTA TDI. Regards More

I feel it is important to acknowledge Chet Puzio, Sales Manager of Jack Daniels New and Used Volkswagen Division. Throughout the years,he has maintained an air of kind professionalism and has provided the Manager of Jack Daniels New and Used Volkswagen Division. Throughout the years,he has maintained an air of kind professionalism and has provided the highest quality of expertise in all of my dealings with Volkswagen. Aside from being a professional, he possesses commendable characateristics as a person that are quite rare in today's world of doing business. He has indeed won my loyalty as a customer. Mr. Puzio is truly a great asset to your dealership. You should be honored to have him as a member of your team! Sincerely, Bonnie Belli More

Had a good experience working with Charlie Tito. He is a diligent hard working guy who is dedicated to making the purchase of a new car - and the negotiating that goes with it - as pleasant as possible. As diligent hard working guy who is dedicated to making the purchase of a new car - and the negotiating that goes with it - as pleasant as possible. As with any negotiation there are always issues that arise and he mitigated the frustration of that like a pro. In the end was quite satisfied with the process - and the car!. At time of delivery he was helped out by his associate John Carroll who was extremely knowledgeable about the myriad of features on the 2012 Touareg TDI Lux. More

I had the best experience at Jack Daniels VW thanks to Diana. She is the most honest, down to earth sales person and made this experience exciting and enjoyable for me and the finance guy i worked with, c Diana. She is the most honest, down to earth sales person and made this experience exciting and enjoyable for me and the finance guy i worked with, cant think of his name right now, was the exact same way. Overall, best experience ive had buying a car!! More

Courtious, profesional,prompt,friendly service.The Sales person Diane continues to follow up making sure I am 100% satisfied with my purchase seven months after sale. I am 100% satisfied person Diane continues to follow up making sure I am 100% satisfied with my purchase seven months after sale. I am 100% satisfied More