Jack Daniels Volkswagen

I had a great experience at your dealership and we have been working with Diana Cecere she is the best. We have been coming to your dealership for many and will be back for many more. Thanks again to eve been working with Diana Cecere she is the best. We have been coming to your dealership for many and will be back for many more. Thanks again to everyone who help at the dealership. Great People!!!!! More

I have brought my car in for service from 2003-2012 approx. every 2 months for service for a lit check engine light. I went there because car was under warranty, then an extended warranty. It cost me $ approx. every 2 months for service for a lit check engine light. I went there because car was under warranty, then an extended warranty. It cost me $100 each time. I had over 52 visits. On 3 occasions the repair they told me I needed was a lie. I became suspicious when they were suggesting things were wrong with my car that I knew weren't. I confirmed it by taking elsewhere. They tried to get me to buy a new rim for a soft tire, cost $495.00. I had the tire sealed for $15.00. They told me a I needed a new clutch. It's been 4 years and my clutch is still working fine. When the rag top of the convertible pulled away from the rear window they told me it could not be fixed. I had to seal it with duct tape to keep water out when it rain. Frustrated I called VW of America and they made them fix it for free. It was estimated to be a $5800.00 repair. When I got the car back the roof would no longer go up or down. When I confronted them they said it wasn't their falult, even though when I brought it in it worked perfectly. They said they would fix it for $5800.00! What a coincidence. I stopped taking my car there as of June 2012. I took it to a neighborhood service station once in May 2013 and my check engine light has yet to go on and other than a non-working roof my car has no problems, but the repair person said that the last person to work on my car. (VW) screwed around with all the wires, and found some detached where they shouldn't be. I believe they are guilty of fraud and some one with the proper authority shouod investigate More

Had an incredible experience there. Went to two other dealerships and neither compared with the level of service and fairness of the deal I received on the car. Would absolutely recommend this dealershi dealerships and neither compared with the level of service and fairness of the deal I received on the car. Would absolutely recommend this dealership to anyone and I will certainly be a customer for a long time. More

This has been my 4th lease with Jack Daniels and it was a pleasure to lease again. I am always amazed at how they seem to do better and better every time. Mr Puzio has always been the reason for me to conti pleasure to lease again. I am always amazed at how they seem to do better and better every time. Mr Puzio has always been the reason for me to continue leasing with Jack Daniels and Daina Cecere made it a pleasurable experience. I cannot thank the whole team enough for all that they do for me every time. I feel like a valued customer and would recommend Jack Daniels Volkswagen to anyone who wants to have an easy and comfortable experience buying a car, which in todays world is almost impossible. Thanks once again and I look forward to leasing my 5th car from them. More

Diana goes beyond and above for her customers and is a true professional she is the reason I keep going back. She makes the experience effortless. true professional she is the reason I keep going back. She makes the experience effortless. More

Diana Cecere is awesome! Buying my new vehicle through her was a great experience and I will be sure to send all of my Volkswagen referrals to her. From beginning to end Diana took great care of me and I her was a great experience and I will be sure to send all of my Volkswagen referrals to her. From beginning to end Diana took great care of me and I really appreciate it. She was not pushy and very understanding of my needs. With that type of experience she will continue to get my business and anyone I know. In addition I would like to say that the entire dealership was very professional and helpful through the entire process from the test drive all the way down to my delivery. Thank you Jack Daniels VW and a special thanks to Diana Cecere. PS I love my car. More

Diana was very helpful in attaining a new Volkswagen car lease. Thank you so much!! Her friendly attitude and general knowledge made the sale an easy one. lease. Thank you so much!! Her friendly attitude and general knowledge made the sale an easy one. More