Jack Daniels Volkswagen

Excellent experience for buying my first car I recently bought a beetle 2014 from this dealership, which is my first car ever. I did a lot of research online, and have been contacted with dozens I recently bought a beetle 2014 from this dealership, which is my first car ever. I did a lot of research online, and have been contacted with dozens of dealers. Finally I decided to buy from them, and I made a very good choice. We only talked on the phone before I decided to go and buy the car. They gave me a very good price, and they honored the deal. And because this is my first time buying, I had tons of questions, but the salesman Darwen was very patient and helpful, always thinking from my point of view, sometime without me asking he already give me the info. Because everything was settled on the phone, when I went there, it only took about half an hour and I drove my new car home. It was an excellent experience, and I was very satisfied. More

Made the dreaded car buying/leasing process smooth! I dread going through the games of buying/leasing a new car. We were about to lease our VW from a good friend that owns one of the local dealerships. I dread going through the games of buying/leasing a new car. We were about to lease our VW from a good friend that owns one of the local dealerships. We reached out to the other 4 nearby dealerships with our specs and deal and asked them to match/beat the deal we were getting just to make sure we were getting the most bang for our buck. One we never heard from, one could not beat our deal, one could beat it by $2 per month so it was not worth the extra efforts to start over with someone new, and the other was Darwin at Jack Daniels VW. Darwin did not play any games or try to barely beat our deal. He led with his best offer. It was $40 better per month than we were getting at the other dealership and with that drastic a difference, I made the decision to go with Darwin and Jack Daniels. Fantastic experience with Darwin and Jack Daniels and I would highly recommend Darwin and Jack Daniels for making the process as easy as possible. More

Excellent Experience! The employees are very friendly and knowledgeable. Rick Klein was fantastic. From the beginning, I felt comfortable with Rick and trusted that he wou The employees are very friendly and knowledgeable. Rick Klein was fantastic. From the beginning, I felt comfortable with Rick and trusted that he would help me to find the perfect car. Rick is genuine, curteous and personable. I was very satisfied with the service provided at Jack Daniels and would highly reccommend the dealership and Rick Klein, to anyone. More

Awesome My experience was great! I had a great sales person who helped me and lead me to the right direction and now I have an amazing car that I am extremely My experience was great! I had a great sales person who helped me and lead me to the right direction and now I have an amazing car that I am extremely happy with! More

Customer Service Focused The staff in general is nice but Michelle is extraordinary with her customer service skills from beginning to end. I was frustrated trying to find the The staff in general is nice but Michelle is extraordinary with her customer service skills from beginning to end. I was frustrated trying to find the place but Michelle turned that experience around. Very courteous greeting, went over everything with me, friendly, quick, and she even walked me back to my car to make sure everything looked fine. I service my car at VW all the time, but never got service like that before. Will be going back to get my car serviced again just because of her service and the way she treated me. More

Great!! This dealership and their dealers were great. Great service, down to earth and weren't sharks like those of other dealerships. They made buying a car This dealership and their dealers were great. Great service, down to earth and weren't sharks like those of other dealerships. They made buying a car an easy process with their friendly personality. More

Girlfriend's first car Great experience!!! Came to help my girlfriend get her first car, they had a few used vehicles we saw online that we liked. Darwin Caporale our car Salesman was excellent Came to help my girlfriend get her first car, they had a few used vehicles we saw online that we liked. Darwin Caporale our car Salesman was excellent- polite, friendly, and gave us the vehicle we wanted for a little less. Just outstanding service I felt like I was talking to my brother and not someone that was just trying to get me on a sale. Purchasing was be fun and easy, if only there were more salesmen like Darwin More

Best experience and attentive service My experience with finding the right car started and ended right in Jack Daniels VW. Darwin Caporale was very patient and extremely knowledgable about My experience with finding the right car started and ended right in Jack Daniels VW. Darwin Caporale was very patient and extremely knowledgable about all the features and cars that I was selecting from. He listened to what my requests and requirements were, and provided helpful suggestions. Darwin understood my situation and worked closely with finance to tailer the price point and payment structure in the best way to suit my comfort level. I walked away with a new car that had 100 miles on it for the price of a used and truly happy about it. I never had an easier and nicer experience buying a car, as I did at Jack Daniels. More

Great experience Alfredo made my wife and my experience completely painless, worked to get us a competitive price on our trade in and found us a car we were happy to p Alfredo made my wife and my experience completely painless, worked to get us a competitive price on our trade in and found us a car we were happy to purchase. I'd recommend him and the entire dealership to anyone in the market More