Jack Daniels Volkswagen
Fair Lawn, NJ
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Great service and support Having done business with JDVW in the past, our experience was nothing less than professional, prompt and enjoyable. Great service from Scott Zukows Having done business with JDVW in the past, our experience was nothing less than professional, prompt and enjoyable. Great service from Scott Zukowski and his team of seasoned and highly informed associates. I can always count on Jack Daniels to deliver cheer during the holidays. More
Excellent customer experience Kevin was very professional and he went out of his way to make the shopping experience as easy as possible. I look forward to Kevin’s assistance when Kevin was very professional and he went out of his way to make the shopping experience as easy as possible. I look forward to Kevin’s assistance when my current lease expires and it’s time for another Volkswagen. More
Overall smooth from start to finish. I am a returning customer at Jack Daniels dealership. Overall my last visit at the dealership was quite smooth. I would like to extend my gratitude to I am a returning customer at Jack Daniels dealership. Overall my last visit at the dealership was quite smooth. I would like to extend my gratitude towards my sales rep Kevin Sai for his hospitality and overall commitment to making my requests possible. Looking forward towards my future visit at Jack Daniels. More
Very nice employees , it was comfortable and enjoyable Dealer was very good at explaining the features of the vehicle I was purchasing. He was very kind and thoughtful about my requests. He was courteous Dealer was very good at explaining the features of the vehicle I was purchasing. He was very kind and thoughtful about my requests. He was courteous and efficient. More
Great buying experience Jack Daniels has a really nice showroom, the people who work there are friendly and knowledgeable. Porto was who I dealt with and he was a pleasure. H Jack Daniels has a really nice showroom, the people who work there are friendly and knowledgeable. Porto was who I dealt with and he was a pleasure. He was knowledgeable and very personable. He made the process very easy and deciphered all of the in and outs for us. I leased a 2017 Tiguan and Love the vehicle. I would recommend Jack Daniels and especially Piero to anyone looking to buy or lease a VW. I would also recommend them to anyone looking to buy a car period. I have found my dealership and will go nowhere else. More
Did Trade-In, they crashed car after and we got sued. Recently did a car trade-in with them. While in there possession they got it into an accident & we were sued since they never transferred title®ist Recently did a car trade-in with them. While in there possession they got it into an accident & we were sued since they never transferred title®istration properly and were driving it with unregistered plates according to the responding police officer. We incurred court fees in the process. They originally denied that it was there employee driving the car, but was proven by police records to have been their employee. I was told we would be reimbursed for court fees but have been ignored by their reps since. A customer should not be at risk of getting sued during what is one of the most standard business procedures in your industry, and if they are, I would have at least hoped you'd be apologetic and work to make it right. More
Love Jack Daniels Chris DeLaCruz was the best. I was just looking. Was giving good deal. 2018 Tiguan. Traded in 2015 Limited Edition Passat. Love VW. Jack Daniels the b Chris DeLaCruz was the best. I was just looking. Was giving good deal. 2018 Tiguan. Traded in 2015 Limited Edition Passat. Love VW. Jack Daniels the best. More
Excellent! My experience with Jack Daniels has been nothing but fantastic! I was able to make a appointment with in minutes, got the exact time I wanted with exc My experience with Jack Daniels has been nothing but fantastic! I was able to make a appointment with in minutes, got the exact time I wanted with exceptional and fast service! More
Professional and accomodating! I am so impressed with the Service at Jack Daniels Volkswagen In Fair Lawn, NJ.! First, I was able to get an appt. within a good time frame, secondly I am so impressed with the Service at Jack Daniels Volkswagen In Fair Lawn, NJ.! First, I was able to get an appt. within a good time frame, secondly Michele at the front service desk came out to my car and listened attentively to my concerns and wrote everything down. I was shuttled to work and then picked up and brought back to service and my car was all done. It was sparkly clean and the new tires they put on had remedied the noise that was bothersome. Michele goes above and beyond. She made sure till the very end of the appointment that I was satisfied with the work and answered all of my questions. I am so happy that I have a place to take my car with people that are professional and that I can trust. Thanks, Kim More
Best Dealership My salesman - Pierro - was the very best! No hassle sales person and dealership . Pierro was very courteous and knowledgeable. Plus the managers were My salesman - Pierro - was the very best! No hassle sales person and dealership . Pierro was very courteous and knowledgeable. Plus the managers were excellent. Justin was very accommodating and great to deal with More





