Jack Daniels Volkswagen
Fair Lawn, NJ
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New Tiguan Great customer service. Scott and Greg really took care of us. Scott explained the car to us in great detail and Greg coordinated the whole experience Great customer service. Scott and Greg really took care of us. Scott explained the car to us in great detail and Greg coordinated the whole experience. More
Purchase of Macan S Salesperson was very helpful and gave us GREAT, curtious service. He made our purchase effortless. We were very happy with our overall experience and Salesperson was very helpful and gave us GREAT, curtious service. He made our purchase effortless. We were very happy with our overall experience and would highly recommend this dealership! More
Most patient salesman ever: Mike We came into the dealer a few weeks ago to test drive several vehicles, as we were unsure of what to buy. Mike immediately took time to show us the di We came into the dealer a few weeks ago to test drive several vehicles, as we were unsure of what to buy. Mike immediately took time to show us the difference between each car, and even gave good advice on which one would be correct for our needs. Mike also, when we decided upon a vehicle, personally took the time to drive 9 hours to get the vehicle for us and bring it back. And everything that he did was with a smile, and at no time did we feel like he wasnt trying to help. Excellent customer service. Management was nice and willing to deal with us. Perfect dealership. Perfect salesman... More
Wonderful experience The salesman Elvis was very helpful with the whole process. I am very picky and he did his best to get me exactly what I wanted. I am extremely satisf The salesman Elvis was very helpful with the whole process. I am very picky and he did his best to get me exactly what I wanted. I am extremely satisfied with everything and will continue to go to Jack Daniels. More
Great overall service: Polite and courteous staff Had a great experience. Very polite and helpful salesperson, Pierro. The manager, Andrew, was very courteous too. Negotiation was smooth. No rush was Had a great experience. Very polite and helpful salesperson, Pierro. The manager, Andrew, was very courteous too. Negotiation was smooth. No rush was reflected by the staff. Dealership was clean and well maintained. More
Beep! Beep! Love the New Beetle! We stopped into Jack Daniels Volkswagen looking to lease a new Beetle and we had an excellent experience. The staff and the atmosphere were pleasant. We stopped into Jack Daniels Volkswagen looking to lease a new Beetle and we had an excellent experience. The staff and the atmosphere were pleasant. John worked very hard on our behalf and we received a great deal. He treated us like family, and that made a huge difference to us! Justin was very patient, explained all the paperwork to us, and answered all of our questions. We can't imagine buying a car anywhere else. More
Salesman for Life We met with John to get a replacement Beetle for our daughter. He showed her the utmost respect and treated us all like family. John worked with us We met with John to get a replacement Beetle for our daughter. He showed her the utmost respect and treated us all like family. John worked with us trying different options to stay within our budget. When we picked up the car this evening, he even had a big red bow on it! A great surprise! We made a new friend and John will be our VW salesman for life! More
Bad and do not recommend Absolutely will not recommend VW or this dealership at all , I walked in and just bought a car , promised certain rate with including some accessorie Absolutely will not recommend VW or this dealership at all , I walked in and just bought a car , promised certain rate with including some accessories, got nothing Also been calling HENRY left 8 voice mails and drove twice to the dealership from Edison No call back I was in market for second car and thankfully I did not made the mistake twice More
Seamless experience Stopped in to meet Ricky about buying a pre owned Porsche. Fantastic experience from beginning to end, including follow up after I took delivery. High Stopped in to meet Ricky about buying a pre owned Porsche. Fantastic experience from beginning to end, including follow up after I took delivery. Highly recommend working with him. More
Stress Free Purchase Purchased a 2018 Atlas. My family and I had arrived at Jack Daniels just after 4th of July. It seems they had a pretty good sales day because there Purchased a 2018 Atlas. My family and I had arrived at Jack Daniels just after 4th of July. It seems they had a pretty good sales day because there weren't any sales reps available to assist us. We waited close to 10 minutes. The receptionist noticed our frustration and immediately began looking for someone. She did manage to find someone to assist us and I'm glad we waited because John Pagliaroli helped us. John was very intuitive to our needs and never over sold or under sold us anything we didn't need. My wife and I had certain numbers we had set goals on (monthly payment, value of our trade). After very little back and forth, John got us within 10% of our figures. It was very quick and effortless. The color of vehicle we chose was not in stock and we had to wait a few weeks. John made sure to call me periodically and provide me with updates. When the vehicle arrived, John took the time to review the car with me, especially the infotainment system. He also introduced me to the service department which was a nice touch. Justin took care of my paperwork upon closing. He also was very helpful and reviewed all my documents carefully and clearly. Usually closings and document preparation takes the longest but he was very efficient and I was out of there in record time. Overall I'm very pleased with my experience with Jack Daniels and our salesman John Patliaroli. I would highly recommend him as a sales person especially if you have family. He totally understands our needs. More





