Jack Daniels Volkswagen
Fair Lawn, NJ
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Paul was the best, sorry we didn’t find him sooner. After months of frustration, we wound up buying 2 cars from him within days and got everything we wanted!! After months of frustration, we wound up buying 2 cars from him within days and got everything we wanted!! More
The people within the dealership are very professional and pleasant. The dealership is welcoming. I would recommend this dealership to anyone I know. and pleasant. The dealership is welcoming. I would recommend this dealership to anyone I know. More
Excessive wait times for a routine oil change and multi point inspection. I had a tire rotation done but the mechanics did not check the tire pressures. I had the pressure sensor go off while driving home. point inspection. I had a tire rotation done but the mechanics did not check the tire pressures. I had the pressure sensor go off while driving home. I check the pressures myself and pumped them back to spec. I had to call several times before anyone from service answered and was told I just needed to reset the sensor. This is something that should have been check and completed the mechanic especially for the rate they charge. I asked to speak to a service manager, I was put on hold for 10 minutes only to be told he was not available. Terrible customer service and do not recommend. More
I was immediately seen by a salesperson, Scott Z. His patience and understanding made it incredibly easy to navigate purchasing a used car. His patience and understanding made it incredibly easy to navigate purchasing a used car. More
It was great to work with Gerald. He listened to our needs and walked us through everything step by step. We have already been using Jack Daniels VW Service for years, but this was ou He listened to our needs and walked us through everything step by step. We have already been using Jack Daniels VW Service for years, but this was our first time at the dealership. We will definitely use it again. More
Very good service and sales all around. Doug is a great sales manager. We appreciate Jack Daniels for many years now and I think 6-7 cars now? We are happy. And love the included Mainteanc Doug is a great sales manager. We appreciate Jack Daniels for many years now and I think 6-7 cars now? We are happy. And love the included Mainteance. It is a big deal. More
Excellent sales service and fair negotiations. Just leased my second VW from them and I'll be back in a few years for the next one. Just leased my second VW from them and I'll be back in a few years for the next one. More






