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J.D. Byrider

Tyler, TX

4.3
62 Reviews

3908 SSW Loop 323

Tyler, TX

75701

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62 Reviews of J.D. Byrider

June 29, 2021

I call to get my car and they say it's ready I get there and it's not ready in fact it's going to take about a week to get it and it's bull More

by Sonjaskaggs1991
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dale
Jun 29, 2021 -

Sonjaskaggs1991 responded

Yes so went to JD Byrider. because they said that my car was ready again and when we get there we had to sign papers and the cashier and the guy their said i can’t find your keys. So we waited about 20 min later the service guy came out and said that there was something else wrong with my car. Bull. So the guy said that the ac was running when they took it to get the alignment done and the people there must have punctured a whole in my vac hose. So now we had to wait another 2 weeks. And here it is my car went in on June 11,2021 and here it is June 29,2021. It’s bull crap. I WANT MY CAR.

September 25, 2020

Excellent service. Matt Milling was great. Really made us feel welcome. Treated us like they wanted our business. Definitely recommend. Stayed an hour after close to get it done. Thier warranty is amazing. I More

by GARYSPRADLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Millings
April 23, 2020

I thought I had a cylinder misfiring, however much more was going on. The service crew got me right in and took an overview of what was going on and repaired it all. Even working til closing time and the n More

by lloydconley
Recommend Dealer
Yes
Employees Worked With
service crew
November 21, 2019

David Brooks was very professional and he did not stop until he got me into the truck I wanted at a great price. If you want to be taken care of, Iseriously recommend calling David with JDByrider. More

by JLFerrell
Recommend Dealer
Yes
Employees Worked With
Dale
September 06, 2019

Great Experience!!! We had such a great experience! Jeff Hayes helped us find the perfect SUV. He went above and beyond to help us out and make it an easy transaction. We More

by LouAnn Ballesteros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hayes, Donna Isham
April 24, 2019

Amazing We had some difficulties on our part but the dealership still made it happen. The team was amazing & really wanted to make sure we left with a car tha More

by SchaveZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosi
January 11, 2019

Loyal to pissed customer I purchased a vehicle from JD BYRIDER last year read/signed the contract I was NEVER late on my payments always in time up until December 2018 I was l More

by Marlette4u
Recommend Dealer
Yes
Employees Worked With
Jeremy
January 04, 2019

Unsatisfied customer Apply online, go in to there location and spend 1:30 minutes to get turn down with out a acceptable reason why speak with numerous people over the pho More

by Jones23
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
David, GM , Jeremy,
December 01, 2018

Very relaxing they made us feel right at home . We went in with 3 kids undte the age of 8 and they made us feel very welcome.I would recommend J.D byryder to anyone in need of help for a car. Thank More

by Johnny123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Brooks
November 15, 2018

Jason, John and their crew in the shop do a great job. Jason, John and their shop crew take great care of me whenever I take my car in for any service. Jason demonstrated exceptional customer service recov More

by Happywithshop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
This is pertaining to vehicle service and maintenance from the shop.
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