Island Toyota
Staten Island, NY
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419 Reviews of Island Toyota
Pleasantly Surprised I was a little skeptical going into this dealership as they were the "new guys in town". My skepticism quickly vanished as I was treated well every st I was a little skeptical going into this dealership as they were the "new guys in town". My skepticism quickly vanished as I was treated well every step of the way. Mike T. was informative and very helpful all throughout the process. I did a little research before going into the dealer and received what I felt was an initially fair price without having to haggle. Due to my particular needs, I wound up buying two Toyota Camrys. This dealership appears to be looking at building relationships. I would definitely recommend this dealership to others. More
Excellent experience My experience was excellent! Mike T. Was wonderful and was extremely nice and helpful! Everything went smooth with no surprises. Would highly recommen My experience was excellent! Mike T. Was wonderful and was extremely nice and helpful! Everything went smooth with no surprises. Would highly recommend the dealership as well as the sales rep! More
Welcome to Staten Island! I walked in looking for information and went back with my wife and leased a Highlander.I was greeted by Anthony Santi and he handed me off to AL McKie I walked in looking for information and went back with my wife and leased a Highlander.I was greeted by Anthony Santi and he handed me off to AL McKie, who was my saleman and he provided me with a Great sales experience. Vincent Licata also helped out and our visit was completed by Glenny Pena who was also informative and easy going. It was a pleasant experience. More
Very good Olga is very good and took care of us from the time we came in until we got the car! She took her time to explain everything in the car. If I were t Olga is very good and took care of us from the time we came in until we got the car! She took her time to explain everything in the car. If I were to buy another car, I would go back to her. More
Thorough, honest and attentive Mike Tramontana was exceptional. He exceeded my expectations and delivered the right car for my needs and budget. Mike went the extra mile to make m Mike Tramontana was exceptional. He exceeded my expectations and delivered the right car for my needs and budget. Mike went the extra mile to make me comfortable with extra test drives and different pricing options. He even worked with my insurance to amend a clerical error from DMV so my vehicle registration would go smooth. More
Island Toyota got it right I don't usually buy my cars from dealerships directly- I use carsdirect,com, This time I chose this dealership because they didn't play games and real I don't usually buy my cars from dealerships directly- I use carsdirect,com, This time I chose this dealership because they didn't play games and really did give a good price, as a matter of fact my brother and I bought 2 Toyota's on the same day, Richie the manager and Mike my salesman were outstanding. Accomodating no back and forth stuff- a good price and even better experience, I think that maybe they are changing the reputation of car buying on Staten Island. I know this is going to be where I shop for cars with friends and family. Richie Willis and Mike Tramontana showed excellent customer svc skills.5 stars More
Fair, easy Anthony and Kelvin were super helpful and allowed us long test drives to make sure we were making the right decision. The process was easy and we got Anthony and Kelvin were super helpful and allowed us long test drives to make sure we were making the right decision. The process was easy and we got a fair deal. Very happy with our new Highlander! More
Great service and support 2015 Toyota Sienna XLE Olga was our salesperson and was absolutely wonderful. Not pushy at all, made us very comfortable, like talking to my own moth 2015 Toyota Sienna XLE Olga was our salesperson and was absolutely wonderful. Not pushy at all, made us very comfortable, like talking to my own mother. We were offered a very fair deal but got cold feet, then got an even better deal from Vinny. Additionally, we asked for coffee and they didn't have a coffee pot, so the owner Anthony went to Burger King next door and bought us coffee, then put the milk in sugar in himself. Will definitely buy more vehicles from the Island chains in the future. More
Stay away!! I purchased a 2007 Hyundai Veracruz Limited from them. Car broke down in 2x in 3 weeks w/ same issue! The manager was not sympathetic at all. Then he I purchased a 2007 Hyundai Veracruz Limited from them. Car broke down in 2x in 3 weeks w/ same issue! The manager was not sympathetic at all. Then he sends the salesman to pick me up from work with my own car when it was ready for me to drive the salesman back to the dealership. Then he tells me that thats customer service! The contract for my finance was sent back to them because it was structured wrong and they had no idea it was returned! I wanted to make my payment but the bank had no record of me. Had I not inquired They would have never known! Too many issues with them to list! More
Accommodating people who helped find the exact car I wanted. Matthew Demane, my salesperson, was very helpful. Even though they did not have the car I wanted In stock, he promised he would get me the car in the Matthew Demane, my salesperson, was very helpful. Even though they did not have the car I wanted In stock, he promised he would get me the car in the color I wanted and he did! He personally went to get it, and I had my car by the end of the week More

