Irwin Toyota

My recent auto purchase experience with Irwin Motors this past June was a very good one. I had shopped around a bit to see what might be available in the local area in purchase and lease deals on a limited past June was a very good one. I had shopped around a bit to see what might be available in the local area in purchase and lease deals on a limited budget, and the sales consultant at Irwin's made it happen for me. As a single woman, I was worried about having to "haggle" and play games to get the deal I wanted, but that simply was not necessary at Irwin's. I didn't feel any pressure at all, the sales consultant was most helpful and really went the extra mile to get me into my new Toyota! Follow up was great, too. I haven't had the opportunity to deal with the Service Department yet, but I'm sure I won't be disappointed if/when the need arises. I would recommend that anyone looking to buy or lease a vehicle check out Irwin Motors and see what they can do for you! Your experience will be a pleasant one. More

this dealership is one of THE best that I ever went to. The service department starting with Ray Landry are people who care about your car, they can't do enough for you. They always smile, are very knowled The service department starting with Ray Landry are people who care about your car, they can't do enough for you. They always smile, are very knowledgeable and perform their jobs superb. Thank you so much Janet Janke More

Service (lubrication, tire rotation, state inspection) was promptly scheduled. I left the car and was given a ride to a nearby destination. I was called when the service was completed. I was picked up was promptly scheduled. I left the car and was given a ride to a nearby destination. I was called when the service was completed. I was picked up and returned to the dealership, all well within the time frame I had given. More

The sales staff and management were excellent to deal with. There was no pressure to buy nor was there any rush in the buying process. Upon deciding upon a vehicle, it was shown to me and any questions with. There was no pressure to buy nor was there any rush in the buying process. Upon deciding upon a vehicle, it was shown to me and any questions that I had were answered. The process from car search to driving off was a very satisfactory experience. Could of not asked for a more seamless purchase.Follow up also was excellent. I would highly recommend Irwin Motors to others. More

I purchased a vehicle form Irwins 10 years ago and was pleased with the service then from Gene Meir(spell check) and hadn't had the need to go back until this most recent servicing of my truck. My experi pleased with the service then from Gene Meir(spell check) and hadn't had the need to go back until this most recent servicing of my truck. My experience was exceptional. The staff was very courteous, smiling, and very friendly. I don't usually fill out surveys but remember walking away and thinking how happy I was with the experience and how I Irwins deserved the positive feedback. Thank you Irwins. More

Our first experience with Irwin Toyota was a few years ago when, after having been given the run-around by the Toyota dealer in WRJct where we purchased the '98 Camry, regarding a couple of problems the ago when, after having been given the run-around by the Toyota dealer in WRJct where we purchased the '98 Camry, regarding a couple of problems the car had. We had also taken the car to a local independent garage with no results. The car interior would fill with a sulphurous odor whenever it was accelerating. It also had a persistent rattle in the front end. The dealer where the car was purchased said it needed an entire fuel injection system replacement. The local garage was clueless. In desparation, we called Irwin, on the chance that they might have more experience with their products. Dave Piper took our call and my wife described the symptoms for him. He diagnosed the odor problem over the phone. It was a vent that they had found to be troublesome on that year Camry. The technician working on the car found that the front strut mounts were installed incorrectly and causing the front-end rattle. We have recently purchased a 2009 Tacoma at Irwin's and had it at Irwin's shop for it's 5000 mile oil change and checkup. There was a known fault in the stereo system and they replaced it. Laconia is a bit out of our way; but, we continue to make the trip and haven't been disappointed. More

It was a pleasant experience when I had to take my van in for a problem with the door check. It was covered under warranty but the men there treated me as though I was the one paying out of pocket for it. for a problem with the door check. It was covered under warranty but the men there treated me as though I was the one paying out of pocket for it. They explained what happened and what they did and were genuine. I will for sure consider them when I purchase my next Toyota! More

I went to buy a used car here, thinking that they would take care of me. Little did I know that I was going to be taken advantage of!. The sales people here gave me this big speech about MPG and everything take care of me. Little did I know that I was going to be taken advantage of!. The sales people here gave me this big speech about MPG and everything else. I just left the lot when I realized that I made a terrible mistake. The car rattles, goes all over the road even after going over a small bump. Just a terrible car, and I still can't believe how the salespeople never disclosed what was wrong. NEVER AGAIN WILL I BUY A CAR HERE!!! More

I have gone to a couple of dealerships prior to going to Irwin Toyota and I can honestly say the Irwin's is the most professional one of them all. I never hesitate to call them to set up an appointment and Irwin Toyota and I can honestly say the Irwin's is the most professional one of them all. I never hesitate to call them to set up an appointment and they will always scheduled me right away. Even if I tell them that I am going to have to wait for the car to be done they do everything they can possible do to perform their maintenance work as quickly as possible but never so quickly that the quality of their workmanship is compromised. As a matter of fact, just yesterday I purchased from them a new 2011 Sienna and I got it for the price I wanted, which in my opinion showed me they truly do care about me as their customer and wanted to keep me coming back to them. This was my third Toyota Sienna and I plan to buy all my cars from them. They do things the right way for their customers. You can tell that it isn't just lip service, they live up to their reputation as a dealership that puts the customer FIRST and not one that only cares about THEIR profit margin. I know they have to make a profit too, but I think that if a customer walks away totally satisfied then they have done their job at securing a customer for life. More

Kim was excellent. She was friendly and great to work with. I had checked out 3 cars online and they were ready for me to see when I came in. I was able to test drive and check out the cars with absolut with. I had checked out 3 cars online and they were ready for me to see when I came in. I was able to test drive and check out the cars with absolutely NO pressure to buy. It was a great way to buy a car. My husband purchased a car from Irwin several years ago with a similar experience, so my expectation was to have the same experience and I was not disappointed. Thank you for maintaining your reputation. More