
Irvine BMW
Irvine, CA
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711 Reviews of Irvine BMW
Alex is an outstanding representative for BMW. He is personable, knowledgeable, caring, and efficient. I would give him 10 stars if I could! Thanks Alex and Thanks to BMW Irvine. Love my new car! He is personable, knowledgeable, caring, and efficient. I would give him 10 stars if I could! Thanks Alex and Thanks to BMW Irvine. Love my new car! More
I would highly recommend working with Moe. I am an out of state buyer and Moe made the whole transaction so easy for me and was super responsive to all of my questions. state buyer and Moe made the whole transaction so easy for me and was super responsive to all of my questions. More
Will not use this dealership again for anything unless things change. Purchased new car here...X4 M40i...spotty service experiences to say the least. Have been made to wait unreasonable time for service p things change. Purchased new car here...X4 M40i...spotty service experiences to say the least. Have been made to wait unreasonable time for service personnel on more than one occassion. ...poor wash job when picking up from service. The worst was that I was told something was under warranty and when spouse brought car in for trim replacement we were charged...This, after I had to call to see if the part was in over a month late rather than them contacting me. Could have sent picture in for this small trim piece, but forced to drive out and "wait" which was another ordeal. I called twice to rectify this situation and was told "I have to talk to the boss, but I'll call you back."...no return call in well over a week. No return of messages left. We've been an Audi family, but gave BMW a try and our several poor experiences at Irvine BMW have made us second guess BMW as a brand, much less this local dealership. More
My wife and I went in to pick up our X7 on the day that the Rams were playing the Bucs. I let AJ know that I wanted to get in and out quickly. Ted in financing stepped up and we were completely done includ the Rams were playing the Bucs. I let AJ know that I wanted to get in and out quickly. Ted in financing stepped up and we were completely done including financing within an hour of showing up. The best car buying experience I have ever had! More
My husband and I came into Irvine BMW to test drive an X7, our fourth dealership that day! Wow!! What a difference. The level of service that we received from AJ was by far the best buying experience we h X7, our fourth dealership that day! Wow!! What a difference. The level of service that we received from AJ was by far the best buying experience we have had! He was so knowledgeable, pleasantly delivering every detail about the car. He even made the process as quick and efficient as possible. I feel confident in recommending AJ to anyone! You will not be disappointed!! More
Mike Poirier offered an exceptional level of service. I live in Los Angeles, but I drove to Irvine to buy my BMW because the customer service far exceeded other dealerships I visited. live in Los Angeles, but I drove to Irvine to buy my BMW because the customer service far exceeded other dealerships I visited. More