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Ira Toyota of Orleans

Orleans, MA

Overview
Reviews
Vehicles
4.6
774 Reviews
Call Dealership (774) 801-7100
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16 O'Connor Rd.

Orleans, MA

02653

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Showing 774 reviews

July 25, 2026

Dropped car for scheduled maintenance and a State Inspection. They never did the inspection, which I didn’t realize till I was off the lot. More

by peteworldwide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
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Jul 28, 2026 -

Ira Toyota of Orleans responded

Hi, I am sorry we apparently missed performing your State Inspection. We strive to provide each customer with Excellent Service. Please call or email me and we will get you right back in and do the State Inspection free of charge. Mark Davidson Service Manager Ira Toyota of Orleans 774-801-7053 mdavidson@Group1auto.com

July 25, 2026

I went to the Hyannis location initially and Sarah was Great. Found out they have a location in Orleans as well and from the minute I walked in the door, it was just friendly helpfulness. I dealt mostly w More

by Jpk11436
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Taylor
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Jul 26, 2026 -

Ira Toyota of Orleans responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Orleans. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 21, 2026

The dealership was definitely on it. .... thorough and quick about handling my battery issue. Also had my fluids/filter checked and replaced. In and out in a little over an hour with a ne More

by williamlaughlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla in service
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Jul 23, 2026 -

Ira Toyota of Orleans responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

July 21, 2026

Had 1 year service on Corolla today. Staff were wonderful and car was ready in the time window they said. Greatexperience More

by Catwoman02537
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyla Service Dept
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Jul 23, 2026 -

Ira Toyota of Orleans responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

July 11, 2026

On time service, well informed employees, pleasant manner, reviewed what was done and the condition of the car.. More

by jpzarrilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Print
Jul 13, 2026 -

Ira Toyota of Orleans responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 10, 2026

The sales staff was friendly and helpful. The whole process was easy and pleasant. The next morning we drove away in our new Tacoma. More

by bthirdpower
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott, David “Dutch” Frommeyer, Cary Paine
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Jul 12, 2026 -

Ira Toyota of Orleans responded

Hi, we are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 07, 2026

Service department is excellent. The video inspection report was totally unexpected and very much appreciated. More

by bondeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
Print
Jul 08, 2026 -

Ira Toyota of Orleans responded

Hello Bondeen, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 06, 2026

Easy to schedule appointment. Easy check in. They kept me updated. Easy check out. They did what they were asked to do. More

by dfleuriet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Print
Jul 08, 2026 -

Ira Toyota of Orleans responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2026

I found this dealership to be very professional, knowledgeable and courteous. A thoroughly enjoyable experience! More

by WMD
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Herder and Aidan Comerford
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Jul 05, 2026 -

Ira Toyota of Orleans responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 01, 2026

Staff were friendly , I did not like being unable to schedule a time, just only the day. They did offer shuttle drrvice More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Lyla
Print
Jul 06, 2026 -

Ira Toyota of Orleans responded

Thank you for your feedback. We’re glad to hear our team was friendly and that the shuttle service was helpful. We also appreciate your comments regarding appointment scheduling and understand the value of selecting a specific service time. Your feedback will be shared with our team as we look for ways to improve convenience. We hope to provide an even better experience on your next visit.

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