Ira Toyota of Manchester

Very impressed with both Seth and Justin, our initial contact was with another employee and he left us feeling a little less than impressed. When Justin called to follow up I told him what we thought contact was with another employee and he left us feeling a little less than impressed. When Justin called to follow up I told him what we thought and he stepped up to the plate and worked with us on a deal. When we arrived back at the dealership Justin handed us off to Seth who walked us through the process from start to finish. He was attentive and professional, made us feel comfortable with the entire process, and made sure we knew what we were getting. Justin completed the sale and explained all the paperwork in detail, everything was as promised and expected. Seth got us into the car and gave us an overview of the cars controls. It was a pleasure to work with both of them. If you are shopping for a new car I strongly recommend Seth, his knowledge and professionalism are a credit to the dealership. More

After a long day of looking at vehicles we stopped at Ira Toyota for one last shot. As soon as we met Seth he was very pleasant and wanted to get us comfortable and relaxed to go over what I was looking for Toyota for one last shot. As soon as we met Seth he was very pleasant and wanted to get us comfortable and relaxed to go over what I was looking for and not looking for. He could tell that we were not impressed with our day so far and made small jokes to ease the tension that we had going in. He quickly got a few vehicles in mind for me to look at and we were on our first test drive in no time. I believe that Seth had sensed that the first vehicle was not everyting that I wanted and did not feel too comfortable driving so as soon as we got back he mentioned the ford explorer and brought this around. We were then on the second test drive and I was alot happier. Did I mention I love this truck? Well just to simplify from that point on Seth made sure I really wanted this vehicle and worked with his manager to make the sale possible for me. The whole time being very pleasant and easy to talk to. I would have to say that every person I delt with there was pleasant and easy going. Never once pushy...That meant alot to me. :) Let me put it this way, by time I left there I wanted to hug Seth goodbye, that was how happy I was with my experience. THANK YOU! More

Justin was very professional and took great deal of time explaining all the features of the new car. I am so obligated to buy from him given he has spent so much time with me. These are the kind of salepers explaining all the features of the new car. I am so obligated to buy from him given he has spent so much time with me. These are the kind of saleperson I would like to work with. I also liked talking to one named Chris over phone. Very professional! More

When I first visited this Dealership; my original intention was only to investigate price on a used Toyota 4 Runner; as well as obtain a trade-in value for my current vehicle. I did not necessarily intention was only to investigate price on a used Toyota 4 Runner; as well as obtain a trade-in value for my current vehicle. I did not necessarily intend to purchase with this Dealership, as I have been a loyal customer to another Dealership for many years. When I arrived at the Dealership with my young son; Seth approached us with a smile and a friendly greeting - no pressure. Seth was very engaging in his interest to provide me the quality sales and service I was seeking - and, he went out of his way to find me the vehicle I wanted. He actively listened to what I wanted; and did not try to oversell or undersell me - I value this greatly. And, he was very respectful of my limited time to "shop" and kept in great contact with me. When he found the vehicle I wanted, he drove out of state that same day to bring the vehicle to me. He provided the opportunity for a test drive that same day; and we solidified the deal later that night - Awesome customer service! It didn't stop there ... He had the vehicle cleaned and prepared for me and my family; and then made sure I was aware of how all the vehicle's internal instruments worked before I left the lot. I am also greatly appreciative of the GSM's participation (Bobby) - He met my son and I on the first day; and then visited with my husband and I on our visit prior to signing papers. Very personable customer service - again, not salesy! Let me not forget to mention Josh - who eased the Financing "punch." Josh found the right financing package for us and provided us options to consider - again, another very personable engagement. As a Team, they worked collaboratively to get me and my family into the right vehicle; priced within our limit; and in a very timely manner. THANK YOU ALL so very much. I am thrilled with my "new" Toyota 4 Runner and for the customer service we received!! I will definitely send my friends to your Team! Beth & Family More

I wanted to trade my 2007 Rav 4 for a 2010 because I drive a lot of miles and the low interest rate option meant more of my money would go on principle; I was currently paying 6.94%. My salesperson as w drive a lot of miles and the low interest rate option meant more of my money would go on principle; I was currently paying 6.94%. My salesperson as well as the finance person were great, knowledgable and friendly and got me into a new car for less money. I would highly recommend this dealership. More

It was time to start looking for a new car since I had put on over 100,000 miles plus on a three year old Nissan Altima. This was my first time going to Ira Toyota of Manchester NH. I was meet in the fro put on over 100,000 miles plus on a three year old Nissan Altima. This was my first time going to Ira Toyota of Manchester NH. I was meet in the front of the dealership by Sales Rep. Seth Boutin. He asked if he could help in any way on the selection of the car that I was looking for that day. Seth was friendly and has a good knowledge of the Toyota car line. He asked many questions pertaining to color, options, and safety of the car that I was looking for that day. With that he was able to show me the car that I purchased. At no time during the period that was spent with Seth did I feel any pressure to purchase the car. I will not hesitate to tell and of my friends of go to Ira Toyota of Manchester to see Seth Boutin and the rest of the staff for any of their car needs. More

I bought a Toyota Sienna from the IRA of Manchester. The employee who worked with us was Danny L Levesque. Danny was courteous and understanding to our questions and was very patient. He is a very good sale employee who worked with us was Danny L Levesque. Danny was courteous and understanding to our questions and was very patient. He is a very good sales person and will try to get you the best deal. The buying experience was good and interesting. We went to the IRA Manchester dealership and agreed to purchase a certified Toyota van which we liked. It was found the next day that vehicle did not have a title and they had to get another title which would take them around more than 2 - 3 weeks. To keep us happy after some discussion they provided us a rental car free of charge till they get another Toyota van or get the title of the same van. In the following weeks they found another certified van which was newer 1 year with less mileage from the one we selected. Danny Le Levesque told us that he will honor our previous agreement and sold us on the same agreed price of the earlier van. During this whole process of getting another van Danny was very helpful and understanding and kept us informed on the progress of the another vehicle. If I decide to purchase another vehicle I would prefer to deal with Danny L Levesque. He was more co-operative than his managers. I would give him 100% in overall customer satisfaction. Overall this was a good deal for us and we closed the sale after 1 month of time period. As compared to other dealerships in that category I would prefer to go to IRA of Manchester. More

John Leedham was excellent! I got a terrific price and he worked hard to get my business. He was very supportive even after I had worked out a deal with another dealer. Bobby Cross was helpfull and pat he worked hard to get my business. He was very supportive even after I had worked out a deal with another dealer. Bobby Cross was helpfull and patient with deciding about gap insurance and service plans but my lease agreament was filled out in such a way that my father has to mail me my bills and my car was very difficult to register because it looks like my father is leasing the car instead of me when and he is the cosigner. When this was brought to his attention he did not correct this. Also dissapointing was the sticker on the car said it came with a full tank of gas and I was given the car with barely a quarter of a tank. More

I went to Ira Toyota to just look into buying a new car. I was met outside while I was browsing at the vehicles in the parking lot. Seth Boutin came out and introduced himself to me which impressed me. He w I was met outside while I was browsing at the vehicles in the parking lot. Seth Boutin came out and introduced himself to me which impressed me. He was very personable, courteous, well-informed, listened attentively, low-key (which made me feel very comfortable)and was well versed in customer service. I would recommend him to instruct employees in how important customer service is and how it is done. I cannot say enough about his salesmanship. My whole experience was positive. I ended up buying a new 2010 Rav4 and driving it home today. It could not have been a more pleasant experience. Thank you Seth for a wonderful experience! Sincerely, Joanne Currie More

This was our first purchase from this dealership and our first Toyota purchase as well. My husband and I each bought/leased new vehicles and the process was very easy. Our Sales Rep, Bill, was extremely p first Toyota purchase as well. My husband and I each bought/leased new vehicles and the process was very easy. Our Sales Rep, Bill, was extremely patient with us from the start and took the time to explain everything to us as we've never leased a vehicle before. Our two car purchase kept the staff at Ira Manchester a few hours past closing time, but everyone was so courteous and helpful. My first visit to the service department to have my ResistAll put on the interior of my car was equally satisfying. I received the best customer service from my service rep and was treated with the utmost courtesy. We are very early in our experience with Ira Toyota of Manchester, but I feel like I'm part of the family already. Thank you for all you've done. My husband and I are thrilled with our new Camry and Corolla. I'm sure my next purchase will be a Toyota as well. More