Ira Toyota of Manchester

Mo was an absolute pleasure to work with and made it absolutely simple to seal the deal. There wasn’t any time wasted at all waiting around like other dealers. Made the 5 hour drive up to the dealer for absolutely simple to seal the deal. There wasn’t any time wasted at all waiting around like other dealers. Made the 5 hour drive up to the dealer for the car absolutely worth it and he reminded us of everything we would need to seal the deal to save us an extra trip. More

Mo was incredible, very knowledgeable and easy going. Made the whole experience smooth and hassle free. Will gladly go through them again Made the whole experience smooth and hassle free. Will gladly go through them again More

Danielle Mcgann is very friendly and helpful. She resolves my daughter car problems that release our headaches. She resolves my daughter car problems that release our headaches. More

Danielle was fantastic! She had great attention to detail and made me feel comfortable the minute I arrived. A+ She had great attention to detail and made me feel comfortable the minute I arrived. A+ More

Jennel is a keeper Enjoyed working with her, will ask for her the next time for her the next time More

Eight years servicing my cars here. One visit with advisor John Wight ended it. I came in for an oil change and tire rotation. He told me the oil wasn't due, but that a transmission One visit with advisor John Wight ended it. I came in for an oil change and tire rotation. He told me the oil wasn't due, but that a transmission fluid exchange and rear differential service were both due at 60,000 miles and had to be done together. He showed me one price on his screen before any work began: $229. I agreed and waited 2.5 hours. The register said $404.83. When I asked why, his answer was that's the price of the services. At home I read Toyota's official maintenance guide. At 60,000 miles both fluids are INSPECT only. Replacement is for vehicles that tow or haul heavy loads. I told him twice I barely drive. The service department later emailed me Toyota's schedule themselves, apparently without reading it, because it shows exactly what I'm saying. The paperwork: my authorization is timestamped 7 seconds after the repair order opened, before anyone looked at the car, presented to me as a check in signature. It says customer states replace rear differential oil. I never asked for that. It says drop off. I waited on site 2.5 hours. Every wrong entry sold more work. At pickup he didn't know where my car was and handed me keys to the WRONG vehicle. I requested a refund in writing the same day. Management defended the charges twice, then went silent. My card issuer has it now. Over eight years I sent more than ten family members and friends here to buy and service their Toyotas. I'm telling every one of them what happened. Check your maintenance guide before you sign anything at this desk. Inspect and replace are different words. The difference cost me $330 and cost them every customer I ever brought. More

Everyone was great to work with. Very helpful and knowledgeable. Answered all questions and were not pushy. Very helpful and knowledgeable. Answered all questions and were not pushy. More

I recently purchased a Toyota RAV4, and Cam made the entire buying experience smooth and stress-free. He was very helpful throughout the process and took the time to answer all of my questions. Cam also entire buying experience smooth and stress-free. He was very helpful throughout the process and took the time to answer all of my questions. Cam also prepared all of the paperwork ahead of time, which made everything quick and efficient when it came time to finalize the sale. I really appreciate his professionalism and would gladly recommend him to anyone looking to buy a vehicle. More

IRA Toyota Manchester made it happen very profesional staff great dealership to shop for vehicle staff great dealership to shop for vehicle More

Mo was great to work with. He got us exactly what we were looking for. He got us exactly what we were looking for. More