Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ira Subaru of Manchester
Manchester, NH
1,232 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,232 reviews
November 16, 2010
After reading the other reviews, I'm hesitant to write about my experience...The reason I rated Cust. Svc. a 3 was because after a very pleasant information gathering and final decision regarding the car, about my experience...The reason I rated Cust. Svc. a 3 was because after a very pleasant information gathering and final decision regarding the car, delivery was two hours earlier in the day than I expected and I had to leave work early to avoid keeping the driver waiting (though he couldn't have been more pleasant about it). Unfortunately, they had spelled my town wrong on every document even though I'd corrected it on the faxed copy earlier. The driver promised quick correction and that they would overnight the document necessary to register the car the next business day - which didn't happen. I phoned the dealership twice, and I finally got the document two weeks from when the car was delivered and rushed to the DMV and inspection station with one day to spare on the temporary registration. After not having bought a car in 12 years, and taking a chance on a dealership a state away, this was pretty stressful! The car is awesome but follow-through in my case lacking! More
by suesplus11
Employees Worked With
2
November 16, 2010
We foud our salesman, Joseph Rhodes, to be knowledgeable, fair, and he had a very nice demeanor. We went to another dealership, but returned to Manchester Subaru becasue they were offering the best price an fair, and he had a very nice demeanor. We went to another dealership, but returned to Manchester Subaru becasue they were offering the best price and we felt like Joseph was knowledgeable and trustworhty. More
by JoAnnandMike
Employees Worked With
Joseph Rhodes
November 16, 2010
Couldn't be easier to buy a car. Drove a couple vehicles, then straight to the point negotiating a price. No B.S. at all. They gave me fair trade-in price for my old car, too. And they delivered my car the n then straight to the point negotiating a price. No B.S. at all. They gave me fair trade-in price for my old car, too. And they delivered my car the next day, 40 minutes away! I would buy again from Manchester Subaru and Steve Appelbe. More
by jeffmather
Employees Worked With
Steve Appelbe
November 16, 2010
I have been doing business with Manchester Subaru since 1997. I have bought 4 Foresters and am the current owner of an Impreza. Raymond, Jason and the owner were very good to me on my transition from the 1997. I have bought 4 Foresters and am the current owner of an Impreza. Raymond, Jason and the owner were very good to me on my transition from the Forester to the Impreza. I was looking to downsize from the Forester to the smaller Impreza; Manchester Subaru was great in providing me not only a car within the price range I was looking for, but giving me the additional feature of the hatch back, which is very handy for my needs. Buying a car can be an anxious experience; Jason, Raymond and all the people at Manchester Subaru are very friendly and make it a very pleasant experience. Their service department is great also - very accommodating and timely. They are a top notch car dealership. Judy Leonard Proud Subaru Owner More
by jal1
Employees Worked With
3, Todd Berkowitz
November 16, 2010
Gary was a pleasure to deal with - i wouldnt say the deal was "haggle free" but i guess thats the nature of the business. I wish the title would have been mailed sooner and to the correct address, but again was "haggle free" but i guess thats the nature of the business. I wish the title would have been mailed sooner and to the correct address, but again minor issues in the grand scheme of things. I got my car, a a price i was happy with. More
by suby04
Employees Worked With
Gary Smith
November 15, 2010
I have been going to Manchester Subaru for a few years. Their service department is great and they will do whatever they need in order to satisfy their customer. I just purchased a 2011 Subaru Legacy from Their service department is great and they will do whatever they need in order to satisfy their customer. I just purchased a 2011 Subaru Legacy from Steve Applebee. He was great and made the process very easy. He was not at the dealership the day I picked the car up but he informed me before hand that he would not be there and made sure that I understood the material. He called me at home a couple of days later to check in and be sure that everything was OK....Now, I call that service!!!! More
by pmorgan
Employees Worked With
Steve Applebee
November 15, 2010
It was a busy Saturday but we were greeting and helped within a few minutes. Everything went great, but they forgot to top off the car we bought which was not a big deal. There were only two vehicles th within a few minutes. Everything went great, but they forgot to top off the car we bought which was not a big deal. There were only two vehicles that we had wanted to look at and purchased one, I felt a bit rushed but I was also on a tight schedule. I would recommend this dealership and Chris Paradis. More
by jarrodbk
Employees Worked With
Chris Paradis
November 14, 2010
We've been looking for a used Impreza for my teen-agers first car. Have gone to several places, found nothing we liked. Found an 2006 Impreza at Manchester Subaru and even though it was more money than m first car. Have gone to several places, found nothing we liked. Found an 2006 Impreza at Manchester Subaru and even though it was more money than my son had in his budget, Manchester gave us a GREAT price and did everything we asked of them with the deal. This is our 4th Subie and because of the volume that this dealership does, they are able to negotiate more than other dealers. More
by KarenCricket
Employees Worked With
Joseph
November 14, 2010
Steve and the rest of the staff at Manchester Subaru always work to the highest standard for their customers. We got the best price, the quickest delivery and the car gets inspected for free every year always work to the highest standard for their customers. We got the best price, the quickest delivery and the car gets inspected for free every year for as long as we own it. Thanks Steve, April, Chris and Eric. More
by urabuslovin
Employees Worked With
Steve Appelbe, Chris Watt, Eric and April
November 12, 2010
As always at Manchester Subura, they made the process of buying a car quick, smooth, and efficient. They were great at communicating, did not fiddle around with a good price, and really made the whole car buying a car quick, smooth, and efficient. They were great at communicating, did not fiddle around with a good price, and really made the whole car buying experience quite painless (which is a novelty for many car dealerships). Great job - this is our 4th car purchased from Manchester Subaru More
by bwiggin
Employees Worked With
Charlie, Jason, Charlie Foster
