Ira Lexus Danvers

Lexus treats all their customers with respect and kindness. They show their appreciation for their loyal customers as soon as you walk through the door. I highly recommend this dealership for th kindness. They show their appreciation for their loyal customers as soon as you walk through the door. I highly recommend this dealership for their honesty and appreciation They show all their customers More

The people are very responsive and helpful. The primary issue I have is there is very limited knowledge of the technology systems in the car. This is not really a criticism of this particular The primary issue I have is there is very limited knowledge of the technology systems in the car. This is not really a criticism of this particular dealership. I think it’s a general problem with most automotive dealerships. The service department knows how to do typical, traditional automotive service like oil changes, tune-ups, etc. but there is limited knowledge and capability to service the technology systems. We had to go to Corporate Lexus Tech Support regarding a problem with the Blind Spot Monitor in our car. They confirmed that it is a problem and sent us back to service for resolution. More

After 4 years still the best service. Good people,thorough check ups and quick service. I always get a loaner car and a complimentary wash and interior cleaning. Never tried to sell me an Good people,thorough check ups and quick service. I always get a loaner car and a complimentary wash and interior cleaning. Never tried to sell me anything I didn't need Can't go wrong with dancers lexus More

Great crew in Danvers. It’s nice to have the ability to have the same service tech. Dennis Pellegrino does a great job, It’s nice to have the ability to have the same service tech. Dennis Pellegrino does a great job, More

Jake in sales was great to work with would recommend. Brandon in finance, on the other hand, was not. Tried to negotiate a better loan rate and he was very condescending to me. Telling me paying 10 doll Brandon in finance, on the other hand, was not. Tried to negotiate a better loan rate and he was very condescending to me. Telling me paying 10 dollars more a month was a small amount to do business with them rather than the lesser rate I got with someone else. Also my wife was interested in buying a vehicle, but after the experience I had she said she would rather go to Watertown Lexus. More

The sales and finance teams were both great to work with. They made test driving and purchase really easy and I didn’t feel pressured at all. They made test driving and purchase really easy and I didn’t feel pressured at all. More

Cassidy was really great and helpful. Answered all my questions, and made sure i understood everything. Answered all my questions, and made sure i understood everything. More

Jennifer Perry is there he best! She always makes my service experience an excellent one, She always makes my service experience an excellent one, More

Service adviser Brendan DAngelisis a great adviser and always makes sure my vehicle is properly maintained and all services are timely completed always makes sure my vehicle is properly maintained and all services are timely completed More

Always a positive experience - whether my car needs a simple oil change or something more. simple oil change or something more. More