Ira Honda Saco

Customer service is stellar. The service department is very attentive and keeps you updated on every detail. The service department is very attentive and keeps you updated on every detail. More

Very organized and professional. Allison our sales representative was absolutely wonderful! We love the service department also! Allison our sales representative was absolutely wonderful! We love the service department also! More

Best car buying experience I’ve had. Not only did the fit with me with a perfect vehicle they made the financials work perfectly! Not only did the fit with me with a perfect vehicle they made the financials work perfectly! More

I brought my car in for a last minute oil change and tire rotation. The service department was great and the work completed in a timely manner. Will definitely have our future maintenance completed at Saco H rotation. The service department was great and the work completed in a timely manner. Will definitely have our future maintenance completed at Saco Honda More

Staff is courteous and knowledgeable. Work is completed in a timely manner. Service is explained well. Work is completed in a timely manner. Service is explained well. More

Knowledgeable, honest, extremely nice and patient people to work with top to bottom. From my sales person, finance, service, A+ all around. to work with top to bottom. From my sales person, finance, service, A+ all around. More

Justin was great! Followed up and let me know what was going on and kept me in the loop. Great service! Followed up and let me know what was going on and kept me in the loop. Great service! More

Went in to get an oil change and a state inspection sticker. It took two hours wait time. When I left the dealership with an outdated oil sticker on windshield from year 11/22/2019 for my next oil chan sticker. It took two hours wait time. When I left the dealership with an outdated oil sticker on windshield from year 11/22/2019 for my next oil change. I now question if they even changed my oil that I paid for. I didn't receive any car wash after service. Very disappointed! More

Always the best service and sales (just a service today). I have gotten my last 2 cars there and will hopefully be back this summer to trade in! I have gotten my last 2 cars there and will hopefully be back this summer to trade in! More

We appreciated the consistent and timely communication of Alexander and Jessie, and that they respected not infringing on our personal space, as large investments often come with conflicting emotions. We Alexander and Jessie, and that they respected not infringing on our personal space, as large investments often come with conflicting emotions. We also have heard from friends, more gritty than us, that they were very satisfied with the service department which was a very important consideration for us. The Ira Honda team communicated well, was responsive, closed the price gap between the dealer and us, put an HRV on a service lift allowing us some time to look at its underbelly and speak with Honda mechanics there (as I call it ‘’looking at the belly before buying the beast’’), are working to provide us access to the 'authorized service manuals' for the vehicle, and offered the pre-installed security system to be an optional buy. These were huge positive differentiator’s for IRA Honda from other groups, and made all the difference. Other dealerships were either not as responsive, responded too late, or didn’t respond at all during our research and periodic visits. This was important as we had to do a lot of advanced planning and sometimes take time off work as we live an hour away existing brick-and-mortar dealers/service stations. I do recommend your group highlight and promote 2025 ‘Right-to-Repair’ law in Maine to buyers, to let them know this provides flexibility to reduce maintenance costs on newer models that inherently come with increased technology. We were a little apprehensive beginning our search as we don't cycle through cars as many choose to do, but ended up extremely satisfied with our experience at Ira Honda in Saco. Thank you. Dan & Becca More