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Ira Honda Saco
Saco, ME
1,603 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 16, 2020
The staff is professional and keeps me informed of what's going on. The di a great job on the car and gave it a rinse before sending me out. Always a pleasure to see them. going on. The di a great job on the car and gave it a rinse before sending me out. Always a pleasure to see them. More
by seresmongoose1
Employees Worked With
I can't remember
March 13, 2020
Basic maintenance and inspection Service was superb and the wait was tolerable. I will definitely bring my vehicle back to Prime for future repairs and service. I was very satisfied. Service was superb and the wait was tolerable. I will definitely bring my vehicle back to Prime for future repairs and service. I was very satisfied. More
by davidpl
Employees Worked With
Nichole
March 05, 2020
Very helpful & friendly staff, explained everything and made good suggestions understanding my financial worries, my car and I are always treated very well and it's much appreciated! made good suggestions understanding my financial worries, my car and I are always treated very well and it's much appreciated! More
by erin.leonhard
Employees Worked With
Alberto Gonzales
March 04, 2020
I brought my brand new 2019 Accord into this service center to get my oil changed and tires rotated for the first time.. I live in windham which is 45 min from this location. I spent about a half hour o center to get my oil changed and tires rotated for the first time.. I live in windham which is 45 min from this location. I spent about a half hour of my time this morning on my way to work trying to have them explain how to change the odometer back to the overall mileage of the vehicle from whatever they did screwing with it and changing the odometer to the trip miles... I was told they needed to look at it in person and after spending 15 min on the phone with Nicole she refused to transfer me to someone else that could help me better... I was told to drive 45 min and waste my time so they could fix the problem they caused.... I called back to talk to another guy that never called me back. He told me he was gonna go to a car and look at it. I am pretty shocked at the behavior of the advisors towards me and the attitude that I got. The fact that a Honda advisor at a Honda dealer has no clue what the xxxx theyre doing is absolutely ridiculous. Maybe provide your employees with proper training so they can actually do they’re job and help. I still don’t have the problem fixed and now I need to drive another 45 min to this subpar dealership to have them fix my brand new car that they screwed with.... thanks for wasting my time and money Prime Honda More
by Austinveilleux
Employees Worked With
Nicole, Ryan, David
March 02, 2020
I went into prime Honda with an unusual situation, the finance manager Steve and the car salesman Kyle went above and beyond to help me get to where I needed to be, I completely monopolized their whole da finance manager Steve and the car salesman Kyle went above and beyond to help me get to where I needed to be, I completely monopolized their whole day and not once Did they make me feel like I was inconvenience,I would recommendPrime Honda to all of my friends and family thank you so much for making me feel safe and comfortable in my new vehicle ,Prime Honda customer for life 😊 More
by Juliegomez33
Employees Worked With
Steve in finance/ Kyle sales man
February 29, 2020
Nicole made the experience painless. She is very knowledgeable and is professional. I appreciated the courtesy ride back to my home. She explained the work done very well knowledgeable and is professional. I appreciated the courtesy ride back to my home. She explained the work done very well More
by theodore
Employees Worked With
Nicole
February 26, 2020
I have just started the leasing process with Jeff Schumaker, he has been great, answering all my questions, and showing me all the cars I wanted to see. Very great service, good communicator!!!! Schumaker, he has been great, answering all my questions, and showing me all the cars I wanted to see. Very great service, good communicator!!!! More
by dianec783
Employees Worked With
Jeff Schumaker
February 20, 2020
Prime Honda values their customers. Service Advisors like Nicole go above and beyond to make servicing your Honda as painless as possible. Prime is the best dealership I've ever worked with. Nicole go above and beyond to make servicing your Honda as painless as possible. Prime is the best dealership I've ever worked with. More
by Jim
Employees Worked With
Nicole
February 17, 2020
Best customer service and car buying experience in years! Dan and Steve could not have been more courteous and attentive. They worked hard and fast to complete the deal and addressed all questions and needs Dan and Steve could not have been more courteous and attentive. They worked hard and fast to complete the deal and addressed all questions and needs with flying colors. More
by RyanP15
Employees Worked With
Dan & Steve
