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Ira Honda Saco

Saco, ME

4.7
1,601 Reviews

754 Portland Rd

Saco, ME

04072

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Showing 1,601 reviews

February 02, 2022

Clear and concise on work needed and after six years of service, always treats me right. More

by Hutchintouch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Andrews
Feb 04, 2022 -

Ira Honda Saco responded

Thank you for your kind words! We are thrilled that you always have the best service experience here with us! Thank you for your continued business and we look forward to your next visit!

January 28, 2022

Didn't have an appt and took me in anyway. Got me in and out within an hour. Always great service. More

by krl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alberto?
Feb 01, 2022 -

Ira Honda Saco responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

January 28, 2022

Fantastic service and professional teachnician and friendly adviser and fast the waiting lough is comfortable like at home More

by vandong33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy larason
Feb 01, 2022 -

Ira Honda Saco responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

January 27, 2022

Hello-I know that this dealership recently changed hands and is going through a lot right now, so I will try to be as kind as possible. First off-the Service Staff are amazing-they identified a possible is More

by Honda Pilot 2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Feb 02, 2022 -

Ira Honda Saco responded

Hello, Thank you for bringing this to my attention and we apologize for the wait and the lack of amenities. Please know that we were having some technical issues with the TV and streaming provider. They will be arriving Thursday to fix it and we should be back up and running. If there is ever anything I can assist you with, please feel free to contact me. Mark Andrews General Manager mandrews@irahondasaco.com

Feb 03, 2022 -

Honda Pilot 2020 responded

Hi Mark- Thank you for your response. My real point is that the waiting area really could use a face lift, it is tired with older chairs, fair lighting, and what seems like a coffee self service area. Not sure about the coffee area because it looked like it was for employees only. The non-working TV was the icing on the cake. Now with sales suffering due to inventory shortages, the service department is the main reason folks go to the dealership. Take care of your customers who go for service by spending some of the revenue generated from this department on their comfort while waiting at your establishment. People notice, whether they say something or not, they notice.

January 26, 2022

Excellent service department. The gentleman who helped me was efficient and extremely friendly. The service was quick! More

by sgarland42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelino Ricci
Jan 26, 2022 -

Ira Honda Saco responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 25, 2022

Much please with the work that has been done. I’m happy that it worked out for all. I want you especially thank Alberto for his patience and professional manner in which this was handled. Also Ira Honda. More

by missinlincull1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service-Alberto
Jan 26, 2022 -

Ira Honda Saco responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

January 20, 2022

I was there today and Ryan cammarata, helped me out. He took the time to listen to me and helped me out as much as he could. It was the best experience I've had. Thank you again for helping me I can't wait More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Jan 26, 2022 -

Ira Honda Saco responded

Thank you, Dan, for your kind words about Ryan! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

January 20, 2022

Prompt and courteous today. People at the desk were friendly. Problem was diagnosed quickly and new appointment to be set More

by Bouellette5@icloud.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy at service
Jan 26, 2022 -

Ira Honda Saco responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

January 19, 2022

Had service work done today. Excellent customer service. Work done in a short efficient amount of time. Great communication. Thanks. More

by debpelkey
Recommend Dealer
Yes
Employees Worked With
Mark Andrews
Jan 19, 2022 -

Ira Honda Saco responded

We are very happy to hear that we were able to provide you with a quick and enjoyable experience! Thank you for your business and look forward to your next visit!

January 18, 2022

Very helpful people, would recommend to others. They helped take care of everything I needed. More

by DealerRater
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Schuhmacher
Jan 19, 2022 -

Ira Honda Saco responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!

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