Ira Honda Saco
Saco, ME
Filter Reviews by Keyword
By Type
Showing 1,972 reviews
There is only one word to describe my experience so far with Prime Honda – “AWESOME” and when I say Prime Honda – I really mean Derek Berdan. From day 1 – Derek has been a really helpful person. He patient with Prime Honda – “AWESOME” and when I say Prime Honda – I really mean Derek Berdan. From day 1 – Derek has been a really helpful person. He patiently explained all the details about the car and also helped me make a wise selection out of the many options that he showed. I can for sure say that I had a fair deal!! The way he handled the entire transaction is worth mentioning. However what is more important to note is his customer relationship even after the deal has been complete for over 5/6 months now. Whenever I have any observations about the car – like why is the TPMS on, is there a leak, keys not working etc – the first thing I do is SMS Derek because I know that whatever it maybe, Derek will always have an answer for me – and he does…always! He is not only quick to respond, but always accurate with his diagnosis of the problem…and mostly importantly – never irritated. It just showcases his honesty, integrity and willingness to go that extra mile to maintain excellent customer relationships. I highly recommend Prime Honda and Derek Berdan!! Thank You for being there with all your support Derek. I really appreciate it! More
Liz Dawes was excellent to work with! Pleasant and knowledgable. She spent the necessary time with us to answer all of my questions and concerns. knowledgable. She spent the necessary time with us to answer all of my questions and concerns. More
Had an awesome experience trading in my older vehicle for a newer one. I had Jehna Flint as a saleswoman, and for a newer woman to the car sales field, she did awesome. Very honest and genuine and tried her a newer one. I had Jehna Flint as a saleswoman, and for a newer woman to the car sales field, she did awesome. Very honest and genuine and tried her hardest to get what I wanted. All together everyone I went through was real good and got a good deal on a vehicle. Recommended More
Like many people do these days, I went online to research possible vehicles to purchase that might bring payments down on my Toyota Rav4. I had decided on a few different manufactures and headed out to Saco. possible vehicles to purchase that might bring payments down on my Toyota Rav4. I had decided on a few different manufactures and headed out to Saco. I stopped at Prime Honda first to see if they had anything that would fill my requirements. Boy, did they. First of all, Dylan Carmichael was a pleasure to work with. He was pleasant, knowledgeable and funny. I had sold cars myself, back in 1995 and knew tricks dealers try, but Dylan completely disarmed me. We even played "stump the chump" with some auto trivia questions. He listened to what my needs were and helped me pick a couple cars that would fit my needs. I will not hesitate to send anyone to see him. I was able to drive away in a new Accord, with the lower payments I was looking for. I will definately be back to Prime Honda in the furure. More
Ten years ago my husband and I bought an Element from Prime Honda (Used to be Clair Honda). We loved our dealer/salesman (Dave Torstensen) so last week we went back to Prime Honda which is in the same lo Prime Honda (Used to be Clair Honda). We loved our dealer/salesman (Dave Torstensen) so last week we went back to Prime Honda which is in the same location as Clair Honda used to be. Last week our salesman was Josh Doyle. We found Josh to be friendly, informative and easy to be around. His grasp of the Honda cars on the lot was impressive. We felt comfortable enough to purchase a car that day, even though buying the car that day was not our objective! In closing, it was our initial relationship with Mr. Torstensen that lead us back to buy another car in the Honda family, so we give credit to both of these individuals. More
I talked to Maria a month before , (Aug.), very pleasant. Came back in Sept., she remembered me. Was still very pleasant and very KNOWLEDGEABLE . Had answers for ALL MY QUESTIONS. Had a very plea pleasant. Came back in Sept., she remembered me. Was still very pleasant and very KNOWLEDGEABLE . Had answers for ALL MY QUESTIONS. Had a very pleasant business experience at PRIME HONDA OF SACO. WOULD DEFINATELY RECOMMEND THIS DEALERSHIP AND MARIA SURPRENANT.!!! More
This is my third Honda CRV but the first one bought in Maine. We were previously in Ma. I am very satisfied with the service and treatment here and would recommend this dealership to any of my friends!I g Maine. We were previously in Ma. I am very satisfied with the service and treatment here and would recommend this dealership to any of my friends!I got a quote for my 2012 CRV over the internet and was treated well when I purchased the vehicle at Prime Honda.. More
I am a loyal accord owner, and though I live in Portland, I take my car to Saco for service, where they are accommodating, honest, and a pleasure to deal with. And they wash and vaccuum your car every time! I take my car to Saco for service, where they are accommodating, honest, and a pleasure to deal with. And they wash and vaccuum your car every time! If you're a customer, they send you useful discount coupons frequently. There's not much not to like about service there. So, when it was time to get a new accord, I went to prime Saco. I generally know what I want and price shop in the region aggressively. Liz (and the other staff at prime) never made me feel like that was a big problem, and they met the best price I found, gave me killer financing, and generally made it all good. Their trade in offer was $3500 below what I ultimately got for my older accord, but that is to be expected - I had little trouble selling it myself. As for Liz Dawes herself, she was really wonderful, attentive, not at all pushy (no one was), and I'd send anyone to her for a new or used car. I'm not a fan of dealers in general, but I've been a customer here for years. This is the first new car I've bought from them, and Liz made the experience really really easy and quite pleasant. She even taught me stuff about my I-devices I didn't know.... I'd call that service that goes above and beyond! More
Elizabeth Dawes is very pleasant to work with. She listened to my needs/wants and worked hard to meet them. She is very knowledgeable about Honda vehicles and I definitely recommend that you talk wi listened to my needs/wants and worked hard to meet them. She is very knowledgeable about Honda vehicles and I definitely recommend that you talk with her when you are ready to buy a Honda. Thank you, Liz. More












