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Ira Honda Saco

Saco, ME

4.8
1,952 Reviews

754 Portland Rd

Saco, ME

04072

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Showing 1,952 reviews

June 01, 2026

I had a friendly greeting and an excellent experience today. The people were prompt, professional and very courteous! From the first person I spoke to, to the shuttle driver to Chris C. Who helped me whe More

by Elizabethcooney913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris C.
Jun 03, 2026 -

Ira Honda Saco responded

Hello, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

June 01, 2026

The staff was great to deal with. A positive experience. I would go back again. More

by Jackfplante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhenish’s Harris
Jun 03, 2026 -

Ira Honda Saco responded

Hello, thank you for sharing your positive experience! We look forward to your next visit! Take care!

May 31, 2026

We have used this service department many times and have been very happy with the service. We have a regular service appointments performed at Prime Honda Saco. Oil changes, tire rotations. Reception is usu More

by Sunsetflorida1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t grab a name.
Jun 02, 2026 -

Ira Honda Saco responded

Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 30, 2026

The attendants especially Emma were very professional and courteous. The diagnosis and mechanical work was top notch. I feel that this business deserves your trust More

by Okeamy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
emma
May 31, 2026 -

Ira Honda Saco responded

Hi, thanks for your praise and kind comments about Emma. We are always more than happy to assist you if anything else comes up. Take care!

May 30, 2026

Bonnie was very helpful, got everything I needed and the car I wanted! She was a pleasure as well as everyone else! Extremely happy with my new Civic! More

by TYR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bonnie
May 31, 2026 -

Ira Honda Saco responded

Hello, we're happy you found Bonnie to be so supportive during your experience here at Ira Honda Saco. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 26, 2026

Having issues with dashboard display- service door lach system ,took it to service been there 4 hours nothing got done.send me on my way ,told me they will call me back for another appointment, witch they More

by Honda80
Recommend Dealer
No
Employees Worked With
Not sure
May 27, 2026 -

Ira Honda Saco responded

Honda80, I'm sorry for our lack of communication. It's completely unacceptable. Can you please reach out to me personally so I can get this handled for you MMottolo@group1auto.com Mike Mottolo General Manager

May 21, 2026

customer service is always top notch work is done quickly and with a smile. enjoy their waiting area. More

by dero05060912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic in service, Brian in parts
May 23, 2026 -

Ira Honda Saco responded

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out!

May 16, 2026

Deceived, deceived, deceived, I have never had a experience of staff of an organization not to own their failures prior to selling the vehicle. More

by tshapleigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
May 22, 2026 -

Ira Honda Saco responded

Hello, could you please reach out to me about your experience so I can further investigate and make it right? MMottolo@Group1auto.com Mike Mottolo General Manager

May 27, 2026 -

tshapleigh responded

Hello Following up on this. Thank you, Tammy

May 15, 2026

It’s unlike most other dealerships in that there isn’t high pressure sales and the service department is competent, friendly and very timely More

by gumsrus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carleton
May 22, 2026 -

Ira Honda Saco responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

May 15, 2026

Salesperson was excellent, very accommodating and helpful. Great people person. The insurance/warranty process was disjointed and very slow. The ordeal lasted 5 hours. More

by Guygraymond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison Irish
May 22, 2026 -

Ira Honda Saco responded

Thank you for your feedback! We are thrilled to hear that our salesperson provided excellent service. We apologize for any inconvenience with the insurance/warranty process. We will work on streamlining this to ensure a smoother experience next time. Thank you for your patience!

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