Inver Grove Honda
Inver Grove Heights, MN
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Fantastic Service I was given a loaner car to drive for 3 months while waiting for the airbags in my car to be replaced. I thought that was very generous. The only di I was given a loaner car to drive for 3 months while waiting for the airbags in my car to be replaced. I thought that was very generous. The only disappointment was that my car need brake work due to rusting while it was stored outside for that time. I didn't know that would be a possibility. 'Still recommend this dealership to everyone due to their honesty and quick, thorough service. They provide the "little extras" that make them a better choice when it comes to service. More
Airbag recall and regular maintenance My 2009 CR-V was part of the recall for airbag inflators replacement and while my car was waiting some routine maintenance was also completed. During My 2009 CR-V was part of the recall for airbag inflators replacement and while my car was waiting some routine maintenance was also completed. During a two month waiting period, I was given a Honda Accord loaner. All the work was completed and I got to enjoy a new vehicle while waiting for it to be done. More
Service Katie was my service rep very nice, all your service reps I've worked with have been great. This is the first Dealer I've used for service in my life Katie was my service rep very nice, all your service reps I've worked with have been great. This is the first Dealer I've used for service in my life, I'm 64. I've had plenty of different cars, this palce gets my business be of Jim Walkowiak, didn't know him before I bought my first car at IGH in 2010, he's the best. More
Great customer service Terry was very helpful, friendly and provided me with quality customer service. He checked on my warranty coverages and helped me figure out how to co Terry was very helpful, friendly and provided me with quality customer service. He checked on my warranty coverages and helped me figure out how to cover up some door ding chips! More
Great, quick, and friendly service! The service advisor was very friendly and willing to answer a couple of questions that I had. Service was completed quickly. I have always had an exce The service advisor was very friendly and willing to answer a couple of questions that I had. Service was completed quickly. I have always had an excellent service experience at this dealer. More
Katie took care of me! There was a mix-up in that two customers had the same first name. As a result, the service took much longer than expected. I was not charge for my fla There was a mix-up in that two customers had the same first name. As a result, the service took much longer than expected. I was not charge for my flat repair (under warranty) or my oil change because I was there almost three hours. They were very apologetic and made up for it. Also, I loved having a female service adviser. More
Purchasing My First Car I feel very confident about my purchase of a new Civic. The financing was clearly laid out, and I felt like all of my questions were answered very wel I feel very confident about my purchase of a new Civic. The financing was clearly laid out, and I felt like all of my questions were answered very well. More
5000 Mile Service People were courteous and friendly and the vehicle was ready when I was told it would be. The service technician also helped me setup my phone for us People were courteous and friendly and the vehicle was ready when I was told it would be. The service technician also helped me setup my phone for use in the car. More
Recent service visit Our service rep was great, he reviewed with us the service we were expecting before hand, gave us an expected finish time & reviewed the finished resu Our service rep was great, he reviewed with us the service we were expecting before hand, gave us an expected finish time & reviewed the finished results with us 30 minutes quicker than the original estimate. Two thumbs up! More
Dual purchase Purchased a Pilot and CR-V on the same day due to a great trade deal. This is our second buying experience at Invergrove and will continue to return. Purchased a Pilot and CR-V on the same day due to a great trade deal. This is our second buying experience at Invergrove and will continue to return. More