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Imperial Chrysler Dodge Jeep Ram

Mendon, MA

4.7
1,107 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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10 Uxbridge Rd

Mendon, MA

01756

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Showing 1,107 reviews

November 24, 2020

Our rep, Ed Kelly made our Buick Envision purchase an awesome experience. He was very knowledgeable, did NOT pressure us, and was clearly looking out for our best interest. This is the second vehicle w More

by whitewind2
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Price
Recommend Dealer
Yes
Employees Worked With
Edward Kelly
November 21, 2020

Worked with JP, & he did not disappoint! He followed through with every promise made, & never made us feel pressured at any time. This was our 4th vehicle purchased from Imperial and we will be buyers f More

by Jimpeet75
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Recommend Dealer
Yes
Employees Worked With
JP Carlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2020

I had a great experience buying my car! No hassle, and fantastic service. JP and David took great care of us and I’m so happy with my new Jeep. More

by SamRomano
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Price
Recommend Dealer
Yes
Employees Worked With
JP Carlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Kerr
November 19, 2020

Everyone at this dealership was wonderful but Uzair Ayaz and Edward Kelly were the real heroes. Absolutely wonderful and helpful, very friendly and tried to get the best for your personal needs. Truly great More

by Brijohnson1104
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Kelly, Uzair Ayaz
November 18, 2020

Went in for noise when turning wheel fully. Service dept at first recommended rotors and struts ($1k), however when i explained again, they were willing to look at differential. It ended up being rear diffe More

by Soperd3
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Recommend Dealer
Yes
Employees Worked With
Shadi Al Tarazi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Ott
November 11, 2020

Uzair took the time to understand what my needs were, without being overbearing. He made the process of buying a vehicle an absolute pleasure. He took the time to provide options, which led to the purcha More

by pbrizzoesq
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uzair Ayaz
November 04, 2020

We were greeted by sales consultant Waseem Mutair and immediately felt comfortable working with him. He has a casual manner, not high-pressure and patiently showed us and let us test drive vehicles unti More

by Earl/Kathy
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Recommend Dealer
Yes
Employees Worked With
Waseem Mutair, Sales Consultant 5 STARS
November 03, 2020

I want to thank JIm for finding the right Wrangler for my daughter. Imperial has a great inventory to choose from and would highly suggest to visit there. Thanks again, Jay More

by Bassmaster99!
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Price
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Recommend Dealer
Yes
Employees Worked With
Jim Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Kerr
November 03, 2020

I can say this entire experience was great. I brought my mother there to buy a car because I have heard great things. The salesman was very polite and took great care of us. He really listened to what she w More

by Brittany.lambert
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Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Spirito, Uzair Ayaz, Dave Kerr
November 03, 2020

I just bought a 2017 Dodge Durango and I was lucky to have Uzair as my salesman. He was more than helpful and answered any and all of my questions. Uzair kept in touch throughout the whole process as I d More

by Katefahey3594
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Uzair Ayaz
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