Imperial Chrysler Dodge Jeep Ram
Mendon, MA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Our rep, Ed Kelly made our Buick Envision purchase an awesome experience. He was very knowledgeable, did NOT pressure us, and was clearly looking out for our best interest. This is the second vehicle w awesome experience. He was very knowledgeable, did NOT pressure us, and was clearly looking out for our best interest. This is the second vehicle we purchased from him and will return again. He is a great guy and a valued friend from now on ! More
Worked with JP, & he did not disappoint! He followed through with every promise made, & never made us feel pressured at any time. This was our 4th vehicle purchased from Imperial and we will be buyers f through with every promise made, & never made us feel pressured at any time. This was our 4th vehicle purchased from Imperial and we will be buyers for life. He made sure that we were happy with our purchase and took extra care to make sure we left with a safe vehicle, as we were buying an older Jeep for our daughters first car. We had to wait a little while for the title to come in, but he was always in communication keeping us updated every step of the way.He was friendly, knowledgeable, and professional and we look forward to working with him again in the near future! Thank You so much JP and Imperial! Also note: Their Covid-19 Protocol was also good. All of the employees were wearing masks, the place was (and always is) clean, & there was plenty of availability to hand sanitizer. Nobody appeared to be standing on top of each other or in tight groups. We give Imperial and JP Carlo an A+ rating Thank you! J. Peet and family More
I had a great experience buying my car! No hassle, and fantastic service. JP and David took great care of us and I’m so happy with my new Jeep. fantastic service. JP and David took great care of us and I’m so happy with my new Jeep. More
Everyone at this dealership was wonderful but Uzair Ayaz and Edward Kelly were the real heroes. Absolutely wonderful and helpful, very friendly and tried to get the best for your personal needs. Truly great and Edward Kelly were the real heroes. Absolutely wonderful and helpful, very friendly and tried to get the best for your personal needs. Truly great experience! More
Went in for noise when turning wheel fully. Service dept at first recommended rotors and struts ($1k), however when i explained again, they were willing to look at differential. It ended up being rear diffe at first recommended rotors and struts ($1k), however when i explained again, they were willing to look at differential. It ended up being rear differential. Noise is gone!! Not all dealerships would take the time to re-examine issue. Covered under warranty!! Can't ask for better than that! Always trust them with my vehicle...and value their service!! And they value mine as well!! 5 stars!! More
Uzair took the time to understand what my needs were, without being overbearing. He made the process of buying a vehicle an absolute pleasure. He took the time to provide options, which led to the purcha without being overbearing. He made the process of buying a vehicle an absolute pleasure. He took the time to provide options, which led to the purchase of my Chevy Silverado crew cab LT Z71 Off road! I love the truck and truly enjoyed the car buying experience! Thank you Uzair and Imperial. More
We were greeted by sales consultant Waseem Mutair and immediately felt comfortable working with him. He has a casual manner, not high-pressure and patiently showed us and let us test drive vehicles unti immediately felt comfortable working with him. He has a casual manner, not high-pressure and patiently showed us and let us test drive vehicles until we found the right one for us, all of which we greatly appreciate! He ensured we were satisfied through the whole process, right through taking delivery of our truck! More
I want to thank JIm for finding the right Wrangler for my daughter. Imperial has a great inventory to choose from and would highly suggest to visit there. Thanks again, Jay daughter. Imperial has a great inventory to choose from and would highly suggest to visit there. Thanks again, Jay More
I can say this entire experience was great. I brought my mother there to buy a car because I have heard great things. The salesman was very polite and took great care of us. He really listened to what she w mother there to buy a car because I have heard great things. The salesman was very polite and took great care of us. He really listened to what she was looking for. Then the manager Andy was great as well. He was very polite and not pushy by any means. With the Car fax being shown and explained it really put my mom at ease. I would for sure recommend the dealership to anyone. I can't speak for any of the other salesman but i can say Uzair and Andy were amazing compared to other dealerships we have dealt with in the past. More
I just bought a 2017 Dodge Durango and I was lucky to have Uzair as my salesman. He was more than helpful and answered any and all of my questions. Uzair kept in touch throughout the whole process as I d have Uzair as my salesman. He was more than helpful and answered any and all of my questions. Uzair kept in touch throughout the whole process as I did need a minor scratch fixed on the car. Not once did I feel pressured to buy the vehicle and I walked away happy. I will definitely recommend Uzair to friends and family looking to buy! More