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Imperial Chrysler Dodge Jeep Ram

Mendon, MA

4.7
1,107 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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10 Uxbridge Rd

Mendon, MA

01756

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Showing 1,107 reviews

December 10, 2020

After some troubles with my Dodge Ram, I came down and spoke with Bill Ott and he thoroughly walked me through any and all issues and was very polite. He was very knowledgeable and helped me greatly. More

by WillD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Ott
December 10, 2020

I was extremely happy with the service from Uzair. It was one of my first buying experiences where I felt like the salesman was on my side. He ensured I got the best possible deal. He was knowledgeable of th More

by catherine p
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Uzair Ayaz
December 10, 2020

I was very pleased with the level of professionalism Bill Ott showed while my Dodge was being serviced. He went out of his way to ensure my truck was running in perfect condition while providing exceptional More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Ott
December 07, 2020

I came here recently to lease a jeep. My husband bought his Ram here and insisted I go check it out. We were waited on right away. Everyone was knowledgeable, professional, and very inviting. We dealt with More

by Deborah98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Carlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shadi Al Tarazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2020

I recently purchased my first new car at Imperial and Uzair was a great salesman! He made sure I got the best deal, best trade in value, and even more. He was kind and enjoyable to work with. He answered More

by Lauren
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Uzair Ayaz
December 01, 2020

Uzair was great to work with, he even drove us to a sister dealership nearby to look at another vehicle which is the one we ended up purchasing. Friendly and helped us find exactly what we needed. I hi More

by Tavid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Houston, Uzair Ayaz
December 01, 2020

I recently needed to replace a failing car and visited Imperial’s website looking for a reasonably priced used car. I found a used Jeep that interested me and messaged the dealership to inquire about the More

by SteveN
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uzair Ayaz
December 01, 2020

I recently needed a new car and I fall in love for a new jeep I met Waseem and gave us a great service and he game in his day off to finish our paper work and deliver to us same day he clean it for us and More

by mimi1976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
waseem mutair
November 24, 2020

I went to imperial knowing exactly what I wanted. Francisco did a great job finding me exactly what I was looking for! He made this process painless and go very smooth. I couldn't be happier with my More

by Lauren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Torres
November 24, 2020

JP provided great service, a fair price and even came in on his day off to deliver my new truck. I highly recommend JP and Imperial. More

by charroncs
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
JP Carlo
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