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Imperial Chrysler Dodge Jeep Ram
Mendon, MA
1,107 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,107 reviews
December 21, 2020
Just bought a 2020 Jeep Renegade from JP Carlo. Awesome buying experience! JP makes the process smooth, easy & fun. He is simply the best. I have been working with JP for several years at Imperial and he buying experience! JP makes the process smooth, easy & fun. He is simply the best. I have been working with JP for several years at Imperial and he never disappoints. He is kind, professional and always works hard to get the best deal for you. There's not another person i would rather work with. Thank you for all you do! Don More
by Renegade
Employees Worked With
December 21, 2020
I went to the dealership and was greeted by JP Carlo, he made the buying so easy and it was such a wonderful experience, I highly recommend buying a vehicle from him and will be telling all my friends made the buying so easy and it was such a wonderful experience, I highly recommend buying a vehicle from him and will be telling all my friends More
by Sbdgowl01
Employees Worked With
December 21, 2020
Jp was most helpful when we went to look for a new vechile .we will definitely do all our business with him.Thank you for making getting our vechile the easiest tran action ever.You have a life long c vechile .we will definitely do all our business with him.Thank you for making getting our vechile the easiest tran action ever.You have a life long customer More
by hollyford888
December 20, 2020
Excellent customer service, straight forward and good prices. I went out there with an idea of what I wanted and they made it happen. Strongly recommend. prices. I went out there with an idea of what I wanted and they made it happen. Strongly recommend. More
by Jimfleming3866
Employees Worked With
Uzair Ayaz
December 18, 2020
Came in feeling pretty anxious as I was not planning on the need to purchase a new car (old car needed to go). JP took the type of car and our price range into consideration and the first car we drove in the need to purchase a new car (old car needed to go). JP took the type of car and our price range into consideration and the first car we drove in was the one we took home. He was very considerate, easy to work with and overall caring, kind guy! Thanks for making this process so easy for us! More
by ecanty88
Employees Worked With
December 14, 2020
We visited Imperial CDJR to purchase a used Cherokee. Unfortunately, the vehicle we wanted did not work for us. The sales team moved quickly to find a more suitable alternative, in our price range, wit Unfortunately, the vehicle we wanted did not work for us. The sales team moved quickly to find a more suitable alternative, in our price range, with the options we wanted. Saved the day and we purchased the alternate vehicle. More
by Pep1332
Employees Worked With
Shadi Tarazi, Dave Kerr
December 13, 2020
Paul and staff were great he got me in last minute for an oil change on Saturday. I was in and out in a timely manner plus he has a great wealth of knowledge. oil change on Saturday. I was in and out in a timely manner plus he has a great wealth of knowledge. More
by Cooper
Employees Worked With
Paul
December 11, 2020
Upon entering the dealership we met Uzair, we found him very easy to talk to and had full knowledge of the product line. We told him what we were looking for he went to work and found us exactly what we w very easy to talk to and had full knowledge of the product line. We told him what we were looking for he went to work and found us exactly what we were looking for! He then proceeded to work getting it for the price we wanted. Then Dave in finance went to work and found us a great rate! We got the right car, at the right price, with the right financing! Pretty hard to beat that!!! More
by Dannypogo
Employees Worked With
Uzair Ayaz, Dave Kerr
December 11, 2020
Just had an awesome experience with JP at Imperial. He was referred to me by a colleague and I couldn't be more pleased. I called him and expressed to him what I was looking for and what I was looking to was referred to me by a colleague and I couldn't be more pleased. I called him and expressed to him what I was looking for and what I was looking to spend and he hit the nail on the head. No hassle, no bs, no "typical salesman" talk, just shooting straight with the facts. I will send any of my friends looking for a new vehicle to JP. More
by cjstaney
Employees Worked With
