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Imperial Chevrolet

Mendon, MA

4.7
1,302 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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18 Uxbridge Rd

Mendon, MA

01756

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Showing 1,302 reviews

April 05, 2019

great experience they were not pushy salesman and they were informative when i asked questions and they did a great job at getting me into the car i wanted More

by cruzeguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jazz Kelley
Apr 08, 2019 -

Imperial Chevrolet responded

Dear Cruzeguy: Thank you for your business and for taking the time to share your kind words about Jazz and your experience at Imperial Chevrolet. Jazz and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

April 04, 2019

"Great Customer service" Sam worked with me since the beginning I walked into the building up into I left. I was very pleased on how he dealt with my situations giving my circ More

by GeorgeB23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Santrisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2019 -

Imperial Chevrolet responded

Dear GeorgeB23: Thank you for your business and for taking the time to share your kind words about Sam and your experience at Imperial Chevrolet. Sam and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family,friends, colleagues, and acquaintances to us.

April 03, 2019

A great purchasing experience! My wife and I went to Imperial Chevrolet to look at a specific vehicle that we had seen online but unfortunately it had just been sold. Paul asked us More

by paulb23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2019 -

Imperial Chevrolet responded

Dear paulb23: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

April 03, 2019

Great customer service. Traded my equinox for a traverse. Paul was great at working and getting me the right vehicle and price for my budget. Get all of my service done there More

by Saxman47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2019 -

Imperial Chevrolet responded

Dear Saxman: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

April 02, 2019

handled all of our needs and wants Jean worked with us to find the best deal possible for the car we wanted. He even searched for all different types of rebates that might be available More

by katz-emmons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Dalomba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2019 -

Imperial Chevrolet responded

Dear katz-emmons: Thank you for your business and for taking the time to share your kind words about Jean and your experience at Imperial Chevrolet. Jean and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

March 31, 2019

My experience at imperial I have bought many cars at imperial Chevrolet, love dealing with moe in sales very knowledgeable, Omar in finance is great to work with, would not go More

by Gaildj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Alomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

Imperial Chevrolet responded

Dear Gaildj: Thank you for your business and for taking the time to share your kind words about Mohamed and your experience at Imperial Chevrolet. Mohamed and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

March 31, 2019

No pressure In the past few months I have been to 3 dealerships. The most recent was Imperial Chevrolet, where I met Paul. .Paul started by telling me that he More

by Erin M
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

Imperial Chevrolet responded

Dear Erin: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

March 29, 2019

Great Experience We had an excellent experience at Imperial Chevrolet. Eduardo Ramirez, our salesman who had just begun working at the dealership was very helpful, kno More

by Bink30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzair Ayaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Ramirez
Mar 29, 2019 -

Imperial Chevrolet responded

Dear Bink 30: Thank you for your business and for taking the time to share your kind words about Eduardo and your experience at Imperial Chevrolet. Eduardo and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

March 27, 2019

Great experience The people at imperial is nice and they help out a lot they came right out and got us in the right path I think they did there best and we were satisf More

by Mselin123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzair Ayaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Natanel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Wilcox
Mar 29, 2019 -

Imperial Chevrolet responded

Dear Mselin123: Thank you for your business and for taking the time to share your kind words about Luis and your experience at Imperial Chevrolet. Luis and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

March 25, 2019

Great service I recently went into Imperial Chevrolet to see what my options were as my first ever lease was coming due. I worked with Jazz, he met me at the door a More

by KB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jazz Kelley
Mar 25, 2019 -

Imperial Chevrolet responded

Dear KB: Thank you for your business and for taking the time to share your kind words about Jazz and your experience at Imperial Chevrolet. Jazz and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

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