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Imperial Chevrolet

Mendon, MA

4.7
1,302 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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18 Uxbridge Rd

Mendon, MA

01756

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Showing 1,302 reviews

April 22, 2019

Postive Used Car purchase. I had a positive experience purchasing a used car. Sam was the sales Consultant. I test drove two cars. There was no pressure from Sam to choose one. More

by inewman
Recommend Dealer
Yes
Employees Worked With
Sam Santrisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2019 -

Imperial Chevrolet responded

Dear inewman: Thank you for your business and for taking the time to share your kind words about Sam and your experience at Imperial Chevrolet. Sam and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

April 20, 2019

Great Salesman Jazz Kelly at Imperial Chevy did a great job steering me through the jungle that is now called car buying. I would definitely work with him again. More

by ErnieA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jazz Kelley
Apr 22, 2019 -

Imperial Chevrolet responded

Dear ErnieA: Thank you for your business and for taking the time to share your kind words about Jazz and your experience at Imperial Chevrolet. Jazz and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

April 19, 2019

Paul Macchi Mr. Paul Macchi was great on helping me find my car the Cadillac XTS I believe one day he will be a Supervisor if not a manager very very nice guy #Pa More

by Sevich1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I can only say Paul I would give him 10 stars if I could very nice guy and patiently helping me fine my car
Apr 22, 2019 -

Imperial Chevrolet responded

Dear Sevich1986: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

April 19, 2019

New Chevy Equinox Went in to check out the new 2019 equinox and ended up walking out purchasing one. Crystal Floyd and Josh Pepin were very help in the process. Crystal More

by Amanda1988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Pepin, Crystal Floyd
Apr 22, 2019 -

Imperial Chevrolet responded

Amanda1988: Thank you for your business and for taking the time to share your kind words about Crystal and your experience at Imperial Chevrolet. Crystal and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

April 16, 2019

great experience! We saw a wrangler on line so we went to just look and Paul Macchi greeted us on the lot. Very pleasant. Went inside and he worked with us and was not More

by Scotty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2019 -

Imperial Chevrolet responded

Dear Scotty: Thank you for your business and for taking the time to share your kind words about Paul and Omar and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

April 16, 2019

My new chevy volt Great car great dealership. I did not intend to buy my car there only a test drive. In the end without pressure I purchased the car. More

by Brendan HVAC
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Pepin
Apr 17, 2019 -

Imperial Chevrolet responded

Dear Brendan HVAC: Thank you for your business and for taking the time to share your kind words about Josh and your experience at Imperial Chevrolet. Josh and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

April 16, 2019

TIME FOR A CHANGE Went with my daughter to look at something for a change and met Jean; we talked and test drove a Buick Encore and I bought it! This is a new type of More

by Teke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Dalomba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2019 -

Imperial Chevrolet responded

Dear Teke: Thank you for your business and for taking the time to share your kind words about Jean and your experience at Imperial Chevrolet. Jean and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

April 14, 2019

Purchased Colorado From Paul Paul was extremely easy to work with both with terminating my lease and getting me into a brand new Chevy Colorado. Very quick process and responsive More

by dansacco33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

Imperial Chevrolet responded

Dear dansacco33: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

April 12, 2019

AWESOME EXPIERIENCE Thank you Paul Macchi and Omar Ihjul our EXPIERIENCE at IMperial CHEVROLET was FABULOUS. Paul is an honest sales consultant . Thanks foe everything.Ha More

by Mama S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

Imperial Chevrolet responded

Dear Mama S: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager 'Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

April 12, 2019

Very Good I had a 2013 Buick Verano that I was constantly putting money into and was not looking to buy anything till my car was paid off. Then I was just drivi More

by Kevin Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdullah Janoudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

Imperial Chevrolet responded

Dear Kevin Jackson: Thank you for your business and for taking the time to share your kind words about Jomar and your experience at Imperial Chevrolet. Jomar and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

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