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Imperial Chevrolet

Mendon, MA

4.7
1,302 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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18 Uxbridge Rd

Mendon, MA

01756

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Showing 1,302 reviews

May 14, 2019

NewTruckOwner With weak credit they were able to secure me a loan and put me in a new truck. We test drove two vehicles and we were able to purchase one. More

by NewTruckOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Santrisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2019 -

Imperial Chevrolet responded

Dear New Truck Owner: Thank you for your business and for taking the time to share your kind words about Sam and your experience at Imperial Chevrolet. Sam and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

May 12, 2019

Great service! I purchased my Ford Explorer from Paul Macchi. He was very nice and not pushy like most salesmen. He Helped get my payment where I needed to be to buy More

by Jsecatore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzair Ayaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2019 -

Imperial Chevrolet responded

Dear Jsecatore: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

May 07, 2019

One of the best experiences I’ve ever had at a car dealershi My intention was to go and test drive a 2019 Chevy Colorado in order to compare it to a Tacoma and Ridgeline I had already driven. I told them upfront More

by Nick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzair Ayaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Ramirez, Waseem Mutair
May 13, 2019 -

Imperial Chevrolet responded

Dear Nick: Thank you for your business and for taking the time to share your kind words about Eduardo and your experience at Imperial Chevrolet. Eduardo and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

May 06, 2019

Imperial Chevrolet Reveiw I found Imperial Chevrolet a clean place with knowledgeable sales staff. I was greeted at the door when they opened it for me. I told the sales manage More

by Rick T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Uzair Ayaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Firas Ektilah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Firas, Ektilah
May 13, 2019 -

Imperial Chevrolet responded

Dear Rick T: Thank you for your business and for taking the time to share your kind words about Firas and your experience at Imperial Chevrolet. Firas and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

May 03, 2019

#1 salesman and dealership!!! I just picked up my car today and absolutely love it!! Our salesman Firas was GREAT!!! I wasn't pressured into buying a vehicle that I didn't want. He More

by Adrienne1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Firas Ektilah
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2019 -

Imperial Chevrolet responded

Dear Adrienne1980: Thank you for your business and for taking the time to share your kind words about Firas and your experience at Imperial Chevrolet. Firas and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

May 03, 2019

Buying a New Equinox We very unexpectedly came into car trouble when my previous car need a very expensive repair and decided to look into getting a new car instead. Paul More

by Sarah.king20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2019 -

Imperial Chevrolet responded

Dear Sarah.king20: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, a nd acquaintances to us.

May 02, 2019

Purchasing a 2017 Impala Great sales purchase for my new to me 2017 impala. Paul Macchi was very helpful and knowledgeable about my car. I had a great overall experience at Im More

by ryanr107
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2019 -

Imperial Chevrolet responded

Dear ryanr107: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintance to us.

April 29, 2019

Good sales person I had a good experience purchasing my new chevy sonic. The sales person was helpful and showed me different options on vehicles, did not feel rushed. More

by Girlpower
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2019 -

Imperial Chevrolet responded

Dear Girlpower: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

April 29, 2019

Sales visit - used I appreciate not feeling pressured at Imperial Chevrolet by Sales Consultant Jomar Deleon; instead, he provided me with professional and helpful servi More

by Xxx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdullah Janoudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Imperial Chevrolet responded

Dear Xxx: Thank you for your business and for taking the time to share your kind words about JD and your experience at Imperial Chevrolet. JD and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

April 23, 2019

Great Service I had a positive experience purchasing my new 2019 Chevy Equinox. Everyone was friendly and helpful. The atmosphere is comfortable and personable. More

by Kristin1248
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Dalomba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Waseem Mutair
Apr 23, 2019 -

Imperial Chevrolet responded

Dear Kristin1248: Thank you for your business and for taking the time to share your kind words about Jean and your experience at Imperial Chevrolet. Jean and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

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