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Imperial Chevrolet
Mendon, MA
1,302 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,302 reviews
July 23, 2019
Went Looking for one vehicle and ended up purchasing two This review is for the Salesperson (Paul Macchi) who braved the hot sunny afternoon to greet us and assist in finding the right SUV for my better half This review is for the Salesperson (Paul Macchi) who braved the hot sunny afternoon to greet us and assist in finding the right SUV for my better half :) and then helped to find the best truck to fit my needs. After a quick discussion with Paul M. he then pointed out several vehicles compare, never being pushy or even acting as the usual Car salesman everyone seems to expect at a dealership. We test drove one and when we arrived back , Paul M had already singled out several more vehicles. After comparing features and another test drive , we found the perfect car our needs. Paul M provided the best car sales experience ever, he was attentive to our needs and wants. After a quick trip to Dave Kerr for finance we moved onto a Ford 150 xlt Lariat for myself. We finished the financing for the truck the next day and Paul M was there to meet us and help to finish up our second car purchase that weekend. Paul followed up with us even after we took possession of the vehicles to make sure we were more than happy. If you are looking for a no hassle car purchase, look up Paul M at Imperial Chevrolet. I gave Paul 5 stars and the overall dealership would be 4 plus if able to select that More
by pvl001
July 23, 2019
Great Car, Great Service Great service. The salesman , Moe, was very helpful and knew just what I was looking for. Made sure I was happy and in love with my car. Would definit Great service. The salesman , Moe, was very helpful and knew just what I was looking for. Made sure I was happy and in love with my car. Would definitely recommend Imperial Chevrolet to my friends and family, More
by CindyCrawford
Employees Worked With
July 22, 2019
Great Service Great dealership. Firas helped me get a great car that was affordable and met my family's needs. Service with a smile. Firas was very helpful and ans Great dealership. Firas helped me get a great car that was affordable and met my family's needs. Service with a smile. Firas was very helpful and answered any questions that I had, and led me in the right direction for my vehicle purchase. I would highly reccomend this dealership and using Firas to help with your next purchase. More
by Stephanie123
Employees Worked With
July 22, 2019
Fantastic Service Brad by far went out of his way as a salesman, if you go to Imperial Jeep please go Brad and he will get you into the Jeep of your dreams. Brad by far went out of his way as a salesman, if you go to Imperial Jeep please go Brad and he will get you into the Jeep of your dreams. More
by Melissa Rivet
Employees Worked With
Brad Mancini
July 22, 2019
Once again Imperial Chevrolet came through. I went to look at a use Camaro and try to get out of a lease I wasn’t happy with anymore. I had Josh Pepin as my salesperson, we looked at the Camaro I went to look at a use Camaro and try to get out of a lease I wasn’t happy with anymore. I had Josh Pepin as my salesperson, we looked at the Camaro and I knew I wanted it. Once it was our turn to speak with Ahmad Al-Jallad my day got even better. He went to work on the bank for me so I could be as close to my payment I wanted as could be, and he really pulled through. I had my whole family with me and they took my kids to get them a slice of pizza in the break room. This is why I have kept coming back for years. My first deal was in 1995 for a used Jeep Wrangler and 11 cars and 24 years later I am still a satisfied customer. More
by Dan Hallock
July 20, 2019
Same Excellent Experience I Have Always Received Buying my Colorado was beyond easy since the salesman and dealership were anxious to serve my needs. They were more than fair and most courteous. This Buying my Colorado was beyond easy since the salesman and dealership were anxious to serve my needs. They were more than fair and most courteous. This purchase of a Colorado was the ninth vehicle that I have purchased from Imperial, there service is excellent and I would not hesitate to recommend it to others. More
by acecchi
July 20, 2019
Great Experience I had a great experience buying a new 2019 Equinox. My sale rep Jazz Kelley was excellent from the time he met us at the door before we walked into t I had a great experience buying a new 2019 Equinox. My sale rep Jazz Kelley was excellent from the time he met us at the door before we walked into the show room, right through bringing my new vehicle home. Jazz was extremely polite, personal, listened to us, and was honest and truthful through the entire process. As impressed as I am with Jazz Kelley and my new Equinox, I’ll be looking to go back to Imperial Chevrolet for my next vehicle. More
by Ruebarb
Employees Worked With
Jazz Kelley
July 20, 2019
Excellent experience I’ve been searching for a car for two months now. I went to about 12 different dealerships throughout Mass and New Hampshire and never had a good expe I’ve been searching for a car for two months now. I went to about 12 different dealerships throughout Mass and New Hampshire and never had a good experience. I found the exact vehicle I was looking for online at Imperial Chevy so I set up an appointment and went to check it out. I had Jazz as a salesman and he went above and beyond. He was pleasant to work with and very knowledgeable of the vehicle. I didn’t feel any kind of pressure from him to purchase, and I was treated with the utmost courtesy and respect. We worked out a great deal and I bought the car. I dealt with Omar in finance and he was friendly and knowledgeable, treated me with respect and made the entire process easy and painless. Another thing that stood out to me was after I purchased the car and paid for it, Jazz came outside and helped me get it set up. He went above and beyond and taught me how to use most of the features. Other dealerships would have given you the keys and said “see ya” but at imperial I was treated so much better. I’m extremely satisfied with the service I received from Jazz and Omar and I’ll be recommending this dealership to my friends, and will be purchasing vehicles here from now on. More
by ztrocki
July 20, 2019
It was an amazing experience! Buying a car from this dealership was excellent!!! I had a great experience. Jazz Kelley went out of his way to help in everything I needed to learn. Buying a car from this dealership was excellent!!! I had a great experience. Jazz Kelley went out of his way to help in everything I needed to learn. He was so professional and patient with me, extremely helpful and went above and beyond. Omar at the finance as well as Dave were also nice and always willing to help. I'm blown away at their hospitality and friendliness. I would highly recommend this dealership, such a wonderful and amazing car-buying experience! Thank you so much! You guys rock!!! More
by Lhen
July 20, 2019
Great Experience I am a returning customer to Imperial Chevrolet, and once again I left with a helpful, caring salesman & staff. I will always recommend Imperial to an I am a returning customer to Imperial Chevrolet, and once again I left with a helpful, caring salesman & staff. I will always recommend Imperial to anyone looking for a vehicle. Thank you!!! More
by kd654
