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Imperial Chevrolet

Mendon, MA

4.7
1,302 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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18 Uxbridge Rd

Mendon, MA

01756

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Showing 1,302 reviews

September 22, 2019

Cruze(ing) happily! After looking at the expansive selection of used Chevrolet Cruze automobiles online, I went to Imperial Chevrolet to take an initial look (and test dr More

by R.S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzair Ayaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdullah Janoudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Floyd
Oct 04, 2019 -

Imperial Chevrolet responded

Thank you for your business and for taking the time to share your kind words about JD and your experience at Imperial Chevrolet. JD and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

September 20, 2019

Fantastic Experience Eduardo Ramirez was my Sales Rep. and he made my entire buying experience easy and pleasant. I was thrilled with my entire experience from test drive More

by happycustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Ramirez
Oct 07, 2019 -

Imperial Chevrolet responded

Dear happycustomer: Thank you for your business and for taking the time to share your kind words about Eduardo and your experience at Imperial Chevrolet. Eduardo and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, collegagues, and acquaintances to us.

September 20, 2019

Great Experience! Joshua Pepin was my salesman and Ahmad Al-Jallad my financial person. Both helped me return my lease car and purchase a new car. Really good experienc More

by gsf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Pepin
Oct 04, 2019 -

Imperial Chevrolet responded

Dear gsf: Thank you for your business and for taking the time to share your kind words about Josh and your experience at Imperial Chevrolet. Josh and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

September 18, 2019

Excellent Sales Experience Paul Macchi was my sales rep, helped we find the perfect car. Never tried to upsell but kept searching until we found the best car for what I needed ( More

by jk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Imperial Chevrolet responded

Dear jk: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

September 17, 2019

Fantastic Our salesman Ahmad Al-Jallad was great, he went above and beyond to help us get our first car, and we were very satisfied with the deal we got on the More

by ChrisRTP88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdullah Janoudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Imperial Chevrolet responded

Dear ChrisRTP88: Thank you for your business and for taking the time to share your kind words about Jomar and your experience at Imperial Chevrolet. Jomar and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

September 13, 2019

If they don't have it, they will find it! I was looking for a Tahoe with specific equipment, yet nothing on the lot fit my needs. I was able to work with Tom Sollecito, Sales Manager to locate More

by JW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tom Sollecito
Oct 07, 2019 -

Imperial Chevrolet responded

Dear JW: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Cars, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

September 12, 2019

Great experience! Our salesman, Eduardo Ramirez, was outstanding!. He was very confident, knowledgeable, personable, and patient with us. We have never leased a vehic More

by Glenn & Jenni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzair Ayaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Ramirez
Oct 07, 2019 -

Imperial Chevrolet responded

Dear Glenn & Jenni: Thank you for your business and for taking the time to share your kind words about Eduardo and your experience at Imperial Chevrolet Eduardo and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

September 05, 2019

Plenty of stock with many options to choose from. We were sold on the Chevy Traverse due to it's updated styling, lots of leg room and trunk space coupled with Onstar and Sirius XM radio. This dealer More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Jallad
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Ramirez
Oct 07, 2019 -

Imperial Chevrolet responded

Dear Robert: Thank you for your business and for taking the time to share your kind words about Eduardo and your experience at Imperial Chevrolet. Eduardo and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

September 04, 2019

My experience was awesome. My salesman Jazz Kelley was awesome. He is very knowledgeable. Very helpful and took the time to getting me into a vehicle that fit my budget. Also wa More

by Suzyq13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jazz Kelley
Oct 07, 2019 -

Imperial Chevrolet responded

Dear Suzyq13: Thank you for your business and for taking the time to share your kind words about Jazz and your experience at Imperial Chevrolet. Jazz and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues. and acquaintances to us.

September 03, 2019

Hassle free car buying We saw a car online, called the dealership, talked with Paul Macchi, went to see the car, made the deal and drove off the lot all within a few hours. More

by The Weismanns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Waseem Mutair
Oct 07, 2019 -

Imperial Chevrolet responded

The Weismanns: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

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