Imperial Chevrolet

A great experience We came with a list of wants. Jean took the list and fulfilled it. He was knowledgeable,professional and personable. We also delt with Ahmed the fi We came with a list of wants. Jean took the list and fulfilled it. He was knowledgeable,professional and personable. We also delt with Ahmed the finance manager. For a difficult job he kept is light and also professional. More

BEST Dealership ever! Imperial motors is by far the best dealership around. I would not even consider going elsewhere to purchase a vehicle. I have purchased my fourth auto Imperial motors is by far the best dealership around. I would not even consider going elsewhere to purchase a vehicle. I have purchased my fourth auto from them. I worked with Ethan Campbell, (salesman), and Dave Boratyn (manager), to purchase my brand new Chevy Blazer! They were both so patient with me. Also, Omar in financing was super. I went to pick up my brand new vehicle today and loved the way it was presented to me with a big red bow and balloons attached to it. What a great surprise. Thank you Imperial for yet another wonderful experience! If anyone is considering making a new purchase just go directly to Imperial! More

Great Experience J.D. was really in my corner and helped me get the deal that I was comfortable with. Imperial Chevrolet and J.D., highly recommended J.D. was really in my corner and helped me get the deal that I was comfortable with. Imperial Chevrolet and J.D., highly recommended More

Awesome service quick and devoted I had an awesome experience with Imperial Chevrolet. Sam was fast in assisting me find my 2016 GMC Canyon which I fell in love with right away. Omar I had an awesome experience with Imperial Chevrolet. Sam was fast in assisting me find my 2016 GMC Canyon which I fell in love with right away. Omar was also awesome when it came to getting me approved for loan. I believe it was David who made me feel like a valued customer as well in fact they all made me feel valued and not just another number to them. They truly care and will do what they can to get you in the vehicle you want. I will recommend to everyone I know looking for a new to them vehicle. More

Had a great experience with Paul Macchi Everyone at Imperial was pleasant and helpful. Paul is the best, showed me several different choices of cars without putting any pressure on me. It Everyone at Imperial was pleasant and helpful. Paul is the best, showed me several different choices of cars without putting any pressure on me. It was a pleasure working with him and I left with a new car. More

Customer friendly I recently leased a 2019 Silverado 1500, this is my third lease with Imperial and my fifth vehicle purchase or lease with Imperial Chevrolet. My sales I recently leased a 2019 Silverado 1500, this is my third lease with Imperial and my fifth vehicle purchase or lease with Imperial Chevrolet. My salesman was Paul Macchi, he was personable, knowledgeable, professional, and customer friendly as all my dealings have been with the Imperial Chevrolet Team. More

Low Pressure Went in with a certain mind set and Joshua made it happen, was extremely pleased from start to finish, would recommend Imperial Chevrolet, love the 20 Went in with a certain mind set and Joshua made it happen, was extremely pleased from start to finish, would recommend Imperial Chevrolet, love the 2019 Silverado More

Thorough, Patient and not pushy I recently purchased a car with the help of Paul Macchi. We went out for a great test drive for about 20-30 minutes; it was great to experience how th I recently purchased a car with the help of Paul Macchi. We went out for a great test drive for about 20-30 minutes; it was great to experience how the car handled in traffic, merging onto the highway, exiting the highway, twists and turns in the road, braking...plenty of time to really get a great feel for the car. He was very willing to negotiate the price down a little, and does his best to get management to follow through on it. If you are considering financing your vehicle, especially if you are from out of state, I would recommend finding rates on your own because they will not search rates within your home's area. From test driving the car to finalizing the purchase and leaving, was approximately 4 hours on a Wednesday evening....so just a head's up, I would recommend going on a weeknight, Wednesday especially....as they do get very busy and financing can be an addition 2-4 hour wait before you sit with someone; this is from the horse's mouth. Great dealership, PLENTY of options and I highly recommend working with Paul Macchi. EDIT: From the time I left the dealership after the initial purchase, communication was absolutely horrendous. Paul said he would keep me updated on when my car would be delivered to my house; I mentioned that I really needed the car sooner rather than later because my car was on the fritz. I hoped he would have been more proactive in checking in on my vehicle and pushing for it to be registered and processed quicker. I reached out 3 times over the course of a week, and after some excuses, the car was scheduled for delivery, and then it never got delivered. I was out of a car and was SOL to get to work the next day. So, I took a $100+ uber to the dealership to pick the car up (thankfully Celio reimbursed me, and was very kind about it) that evening. The next morning I noticed a dent on the side of the car; I tried for over two weeks to reach Paul, and it was very, very difficult. I was told to bring the car in for them to look at; however I live 2 hours away, so I opted out of that; auto body shop down the road took care of it for free because myself and my family have done our business with them for years. I then inquired about the free oil change (as well as a year of oil changes that he mentioned he'd give me because of the inconvenience involved when waiting for my vehicle); it's been two months, and I have yet to see anything. Essentially, Paul put little to no effort into resolving these issues, and I gave up on contacting him, which I'm sure he was hoping I would do. Really disappointed with his lack of communication and care AFTER the purchase of a vehicle, especially after a fellow active duty military member recommended this dealership to me with the highest praise. I understand that this is one experience; the dealership as a whole was REALLY wonderful, friendly and easy to work with, but the feeling of customer service being dropped as soon as I signed the papers and paid a lot of money for a used car, was pretty terrible. I still, however, hold to what I said earlier about the car buying experience with him, which was absolutely stellar. So, if you purchase your vehicle through him as a sales rep, and there's no issues after you leave the lot, it'll be an amazing experience, I'm sure of it. More

FANTASTIC !!!! I couldn't have asked for the great service I received at Imperial Chevrolet. Mo Alomar spent two days helping me find the perfect vehicle without any I couldn't have asked for the great service I received at Imperial Chevrolet. Mo Alomar spent two days helping me find the perfect vehicle without any pressure. The whole experience was exceptional Omar Ihjul in finance was great to work with, all the staff friendly and pleasant. Still amazed how comfortable Mo made this experience for me and taking more time going over all the features of my vehicle. Highly recommend working with Mo Alomar. Thanks again Mo … Love the car. More

Incredible Value and Excellent Sales Support!!! My dad was in search of a new truck and we found the right place! Imperial and it's team made it easy to walk away with a "like new" 2018 Chevy Color My dad was in search of a new truck and we found the right place! Imperial and it's team made it easy to walk away with a "like new" 2018 Chevy Colorado. We worked with Jean and David who were both absolute professionals. Jean and David spent time getting to know us, what our needs were and there was never any pressure to buy, which we appreciated! Neither myself or my parents have bought a car in more than 10 years. We really didn't know what to expect. The experience with Imperial far exceeded anything I could have imagined. The people, the facility, the selection and the ability to buy a vehicle at a great value. I am emphasize great value!!! Many Thanks to Jean, David and Mike. We appreciate all you did. We will be the first to recommend Imperial to anyone that asks. Best Regards, Steve, Bob and Geri More