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Imperial Chevrolet

Mendon, MA

4.7
1,302 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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18 Uxbridge Rd

Mendon, MA

01756

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Showing 1,302 reviews

December 03, 2019

Great service! Found the Jeep Grand Cherokee on Car Gurus that I wanted, went to Imperial Chevrolet and was helped by Jazz Kelley. Very quick process and very helpfu More

by Marco Petrillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jazz Kelley
Dec 04, 2019 -

Imperial Chevrolet responded

Dear Marco Petrillo: Thank you for the opportunity to earn your business and for taking the time to share your Imperial experience. I am very glad you enjoyed working with Jazz and the team at Imperial Chevrolet. We take great pride in delivering a stress-free buying experience. Please do not hesitate to reach out to us if we can be of any assistance. We're here to help. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep-Hyundai-Genesis and Toyota The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

November 27, 2019

Great experience ! I worked with Paul Macchi in finding my daughter the best vehicle in my price range. Paul was great providing all the information I needed to make an More

by tlkelley22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2019 -

Imperial Chevrolet responded

Dear Tlkelley22: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep, Hyundai, Genesis and Toyota The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

November 27, 2019

Great service. Paul helped me search for and complete the sale of the truck in a timely manner. Thank you to Paul for the service. More

by Arcone21
Recommend Dealer
Yes
Employees Worked With
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2019 -

Imperial Chevrolet responded

Dear Arcone21: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep, Hyundai, Genesis and Toyota The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

November 18, 2019

I want to imperial Chevrolet to look at a new Silverado which they have a tons When I decided to test drive one I went inside which there was no pressure from anyone. They had the truck ready to drive in 4 More

by Wtbroadley
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2019 -

Imperial Chevrolet responded

Dear Wtbroadley: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep. Hyundai and Toyota The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

November 16, 2019

Purchase of vehicle Paul Macchi worked with us through the entire process and was very professional and helpful. This is my third vehicle purchased through Immperial and More

by dcook_73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2019 -

Imperial Chevrolet responded

Dear dcook_73: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep, Hyundai and Toyota The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues and acquaintances to us.

November 09, 2019

Very Happy I had a great experience at Imperial Chevrolet. Our salesman Paul Macchi was great. We found a great vehicle within our budget. I am very happy with m More

by Cyndy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Imperial Chevrolet responded

Dear Cyndy: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

November 08, 2019

Extra Effort From just being a little curious to becoming an owner of a GMC Canyon speaks highly of Paul Macchi’s low key but unending enthusiasm and desire for us More

by Jean
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave B.
Nov 08, 2019 -

Imperial Chevrolet responded

Dear Jean: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

November 03, 2019

All Around Great Service!! We have purchased vehicles from Imperial in the past but this time we were interested in a lease. As this was our first lease our sales person Paul Ma More

by Nisson15$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2019 -

Imperial Chevrolet responded

Dear Nisson15$: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

October 23, 2019

Great Car, Great Dealership Ethan was a great salesman. I went there with a car and price in mind. He worked with me to ensure all of my needs were met. He was able to answer my More

by Devin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Campbell
Oct 24, 2019 -

Imperial Chevrolet responded

Dear Devin: Thank you for your business and for taking the time to share your kind words about Ethan and your experience at Imperial Chevrolet. Ethan and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

October 22, 2019

Purchase used with trade in Was shopping around for 3months.. Monitoring local and non local dealerships for pricing and reviews. Knowing that I did some research prior to arrivi More

by Bow tie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Dalomba
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Imperial Chevrolet responded

Dear bow tie: Thank you for your business and for taking the time to share your kind words about Jean and your experience at Imperial Chevrolet. Jean and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope yo will refer your family, friends, colleagues, and acquaintances to us. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

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