Imlay City Ford, Inc

I had been shoping around for a "newer" used car with low mileage and could find nothing in my desired price range. A friend suggested your dealership, so I called. Your salesman was more that car with low mileage and could find nothing in my desired price range. A friend suggested your dealership, so I called. Your salesman was more that helpful and made every effort to meet our needs. He found the exact vehicle that my wife wanted, color, accessories, and all. He treated her very well and explained all the details so she could understand completely. He got us a fair trade in and arrainged for an excellent finance rate. This buying experience was extremely smooth and everything was done when it was supposed to be. I will come back to this dealership! More

Used car, title not ready when there to pick up vehicle, car inspection did not find broken trim around parking lights, interior was not detailed, console was dirty and sticky, we were asked to sign blank f car inspection did not find broken trim around parking lights, interior was not detailed, console was dirty and sticky, we were asked to sign blank forms for financing, and car inspection said that the car alignment was good, but had to have Belle Tire do an alignmnet within 1 week due to the car pulling to the left. Calls to dealer did not get any satisfaction for these items. This car was only 2 years old with 40K miles, and Imlay City Ford responded with Sold As Is. We will not shop there again. More