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Ideal Hyundai Buick GMC
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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This is the 5th vehicle we have bought from this dealership and we have always been happy. dealership and we have always been happy. More
Mr. Khan was awesome and very patient because I asked lots of questions and he answered each and everyone one of them. He was very polite, a true gentleman . lots of questions and he answered each and everyone one of them. He was very polite, a true gentleman . More
Very professional; understood what we were looking for and delivered what we wanted for a car. and delivered what we wanted for a car. More
The whole team and experience were great from start to finish. I would highly recommend to anyone looking to buy! finish. I would highly recommend to anyone looking to buy! More
From the start, the sales agent Saif was excellent. He let things progress at our timeframe and was always polite and personable. Unfortunately, on the final day when we were ready to purchase, I cal He let things progress at our timeframe and was always polite and personable. Unfortunately, on the final day when we were ready to purchase, I called to be certain he would be there. We were told he was. When we arrived, he was off for the day. In any event, another sales agent worked with us, but we were not as happy with him. We tried to negotiate, and he was not only a bit unpleasant (not overtly, we just got that vibe), but also was a bit disingenuous about the value of our trade. In any event, we settled on a price which I think was reasonable. Once we signed, we were kept waiting quite a while (about an hour) until the financial person was free. Also unpleasant. I think Ideal is a good dealership, but, with the exception of Saif (who was great), no one else left us with a warm enough feeling that we would look forward to another sale. More
Best customer service with the Dan Painter that I have ever received when purchasing a car!! He was very knowledgeable, and very efficient in helping me make my decision. ever received when purchasing a car!! He was very knowledgeable, and very efficient in helping me make my decision. More
I had a flawless, no haggle experience. EVERY staff member I encountered was very friendly and always acknowledged me in passing. You can tell when employees are treated right because it re EVERY staff member I encountered was very friendly and always acknowledged me in passing. You can tell when employees are treated right because it reflects in the staff! I highly recommend Ideal Hyundai. Shout out to Ralph Johnston, salesman, for making my car buying experience a great one! More
The customer service from Abhimanyu Mishra was excellent! He was so helpful and encouraging throughout the entire process. He made me feel confident and made my parents feel at ease as well/ He was so helpful and encouraging throughout the entire process. He made me feel confident and made my parents feel at ease as well/ More
Salesman was great and made the process super efficient compared to past experiences with dealerships compared to past experiences with dealerships More
I had been on line looking at dealers and and their inventory as well as pricing. I also looked at models like I purchased and kept coming back to the one I purchased. Turns out with the help of Shaz inventory as well as pricing. I also looked at models like I purchased and kept coming back to the one I purchased. Turns out with the help of Shaz it was the best car purchasing experience I have ever had. The entire process was over the top. Thank you. More