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Ideal Hyundai Buick GMC
Frederick, MD
1,693 Reviews
Welcome to Ideal Buick GMC Hyundai in Frederick, MD. We look forward to earning your business. As your new, certified and used car dealer, excellent customer service, a friendly environment and a great selection is what you can expect. We are a Frederick auto service and parts center, staffed with certified professionals who are here to help you. Plus, our GMC dealership wants you to feel the experience of our Buick and Hyundai cars or any GMC models you love. Thank you for your interest. Whether you live in Frederick or Hagerstown, or any nearby town, we look forward to granting all your wishes for a new or used car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,693 reviews
Verified Customer
September 30, 2024
Syed was a pleasure to work with. He was very welcoming and made buying a car for the first time very easy and enjoyable. He was very knowledgeable and made sure I understood everythi He was very welcoming and made buying a car for the first time very easy and enjoyable. He was very knowledgeable and made sure I understood everything. I would recommend him to family and friends. Soleiman was also a pleasure to work with. He was very friendly and made sure I knew all of my finance options. Overall the experience was very quick and efficient. More
by snpusateri
September 28, 2024
I recently purchased a 2024 Santa Fe from Ideal Hyundai. My salesperson was JJ Sanchez. From the first handshake , through the purchase negotiation, buying transaction and beyond he was the most professiona My salesperson was JJ Sanchez. From the first handshake , through the purchase negotiation, buying transaction and beyond he was the most professional car salesperson I have ever dealt with. I appreciated his calm demeanor, sense of humor and knowledge of the car. I never felt pressured, but supported the whole way. What a pleasant surprise! I love my new Santa Fe and my experience with JJ Sanchez was top notch. He gives car salespeople a good name! Thanks JJ! More
by dsantlawr
Employees Worked With
J J Sanchez
September 28, 2024
September 27, 2024
Nice and clean, not pushy at all, and completely met my needs. Very satisfied overall! needs. Very satisfied overall! More
by Damon K
September 27, 2024
Wonderful service! ! Always quick to respond. Easy process!! Definitely would recommend you and will be back. ! Always quick to respond. Easy process!! Definitely would recommend you and will be back. More
by fktrucking
September 24, 2024
Outstanding service and support from highly knowledgeable staff who are both friendly and professional. The showroom is beautiful, and there's no sales pressure, allowing for a quick and efficient progressio staff who are both friendly and professional. The showroom is beautiful, and there's no sales pressure, allowing for a quick and efficient progression through each step of the sales process. More
by al.sedghi
Employees Worked With
Other Employees :
Amir Kaplan, Jenna Keller
September 23, 2024
The team did everything they could to help me find a vehicle that suited my needs while staying in my price range! vehicle that suited my needs while staying in my price range! More
by hough.chuck
September 21, 2024
Shaz was very attentive to my interests. I would have liked a thorough demo of the car, but I was pretty confident in the car already. Also wanted to put a down payment on the car, but felt I would have liked a thorough demo of the car, but I was pretty confident in the car already. Also wanted to put a down payment on the car, but felt rushed in the financial process and didn’t get a chance to pay before the transaction of financing was complete. Just felt rushed at the end after waiting a long time to get processed. But Shaz everyone was so kind and attentive. And I love the car! More
by brookedivver
September 17, 2024
Bill Duque is the worst. He did not inform us of Hyundai financing rate, which was provided to me be the Mid-Atlantic Region, or provide hard copies of all agreements until He did not inform us of Hyundai financing rate, which was provided to me be the Mid-Atlantic Region, or provide hard copies of all agreements until all were computer signed. I will be pursuing this through other Maryland agencies. More
by mdbgrysinski
Employees Worked With
Syed Uddin
