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Ide Volkswagen

East Rochester, NY

4.9
1,010 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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333 North Washington St

East Rochester, NY

14445

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Showing 1,010 reviews

August 06, 2019

An Excellent Car Buying Experience I purchased a vehicle at Ide VW because of Antonio. Antonio is on the sales team but he is more like a customer advocate. Antonio's easygoing demeanor More

by Matt04150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Gonzalez
August 06, 2019

Great Dealership Had a great experience, all my questions were answered and they were very accommodating. They also did a great job cleaning my car and had very compe More

by kj32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2019

Friendly and helpful This was the second car we purchased from Ide Volkswagen, and we are very happy with both cars. David was a consummate professional; he addressed ever More

by Eric#2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Sargent
August 02, 2019

Hassle free David was very helpful throughout the whole car buying process. He was very transparent about every step that needed to be taken. There was no stress More

by Classic Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2019

Highly recommend! This was a great car buying experience! You can tell the employees at Ide Volkswagen really enjoy their jobs. Highly recommend for your next new or us More

by MBL0610
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Boyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Redden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Preteroti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maya Lessord, Antonio Gonzalez, Christian Sargent
August 01, 2019

Great people This was by far the best vehicle purchase I have ever made. The entire staff at Ide VW are amazing. The process was so simple and straightforward More

by Smilygigs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Boyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Sargent
July 31, 2019

Wonderful purchase experience! I want to thank Gerry Lamb and the F&I gentleman for an amazingly easy and fun car buying experience! I recommend this salesman and the IDE Dealership More

by Hollywood’s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Lamb
July 31, 2019

Great experience David was great. Answered all of our questions and was beyond polite. Exceeded our expectations. Couldn't have asked for a better experience. Thanks More

by Serge19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2019

Very accommodating David has been wonderful over the past 3 years of leasing and patient with me. He worked with me to fit my budget and truly cares about his customers More

by Sarah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2019

Great experience! I had a very pleasant experience working with Spencer and Christian. They made the car leasing experience quick and easy and I was able to take home t More

by Stephanie C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Sargent
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