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Ide Volkswagen
East Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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An Excellent Car Buying Experience I purchased a vehicle at Ide VW because of Antonio. Antonio is on the sales team but he is more like a customer advocate. Antonio's easygoing demeanor I purchased a vehicle at Ide VW because of Antonio. Antonio is on the sales team but he is more like a customer advocate. Antonio's easygoing demeanor and zero-pressure approach means he took things at my pace. He quickly retrieved the vehicles that I wanted to test-drive. I appreciate that he gave me my space by allowing me to test drive the vehicles solo, letting the car speak for itself while also giving me time to think. Antonio was extremely transparent about the pricing and he was always reachable on his phone. Antonio made this entire car-buying experience a comfortable and pleasurable one. Thanks to Antonio, I was able to purchase a CPO 2012 VW JSW same day! If I was paired with another salesman or at a different dealership, I'm not sure that this sale would have happened. I was coming off of a very negative experience at a different dealership the day before I came to Ide VW and Antonio turned things right around for me! Antonio's follow through shows that he cares about more than just making the sale, as evidenced by him scheduling a next-day appointment to fix a small windshield chip that we didn't notice the day of the sale because it was raining. Thanks again, Antonio! More
Great Dealership Had a great experience, all my questions were answered and they were very accommodating. They also did a great job cleaning my car and had very compe Had a great experience, all my questions were answered and they were very accommodating. They also did a great job cleaning my car and had very competitive pricing and good deals like taking off the first months payment. More
Friendly and helpful This was the second car we purchased from Ide Volkswagen, and we are very happy with both cars. David was a consummate professional; he addressed ever This was the second car we purchased from Ide Volkswagen, and we are very happy with both cars. David was a consummate professional; he addressed every question or concern we had with the car we wanted to buy. David was pleasant to work with and was energetic and friendly (as were all the employees we worked with). We highly recommend them for your next purchase! More
Hassle free David was very helpful throughout the whole car buying process. He was very transparent about every step that needed to be taken. There was no stress David was very helpful throughout the whole car buying process. He was very transparent about every step that needed to be taken. There was no stress involved at all. I could not have had a better car buying experience. I am very pleased with my new certified used 2016 VW Tiguan. David was a pleasure to deal with from the first handshake to the last. He probably deserves a stake in the company or at least a hefty increase to his salary. Thanks again, Dan Paskell More
Highly recommend! This was a great car buying experience! You can tell the employees at Ide Volkswagen really enjoy their jobs. Highly recommend for your next new or us This was a great car buying experience! You can tell the employees at Ide Volkswagen really enjoy their jobs. Highly recommend for your next new or used car! Service department is wonderful also! More
Great people This was by far the best vehicle purchase I have ever made. The entire staff at Ide VW are amazing. The process was so simple and straightforward This was by far the best vehicle purchase I have ever made. The entire staff at Ide VW are amazing. The process was so simple and straightforward More
Wonderful purchase experience! I want to thank Gerry Lamb and the F&I gentleman for an amazingly easy and fun car buying experience! I recommend this salesman and the IDE Dealership I want to thank Gerry Lamb and the F&I gentleman for an amazingly easy and fun car buying experience! I recommend this salesman and the IDE Dealerships! More
Great experience David was great. Answered all of our questions and was beyond polite. Exceeded our expectations. Couldn't have asked for a better experience. Thanks David was great. Answered all of our questions and was beyond polite. Exceeded our expectations. Couldn't have asked for a better experience. Thanks david! More
Very accommodating David has been wonderful over the past 3 years of leasing and patient with me. He worked with me to fit my budget and truly cares about his customers David has been wonderful over the past 3 years of leasing and patient with me. He worked with me to fit my budget and truly cares about his customers and his job. More
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Great experience! I had a very pleasant experience working with Spencer and Christian. They made the car leasing experience quick and easy and I was able to take home t I had a very pleasant experience working with Spencer and Christian. They made the car leasing experience quick and easy and I was able to take home the exact car I wanted for my ideal price. I would highly recommend this dealership. More