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INFINITI on Camelback
Phoenix, AZ
866 Reviews
WWelcome to INFINITI on Camelback, where luxury, innovation, and exceptional customer care come together to create a dealership experience you'll look forward to. Conveniently located in the heart of Phoenix, we proudly serve drivers throughout Scottsdale, Paradise Valley, Glendale, Tempe, Mesa, Chandler, and communities across the Valley with an outstanding selection of new INFINITI models, including the all-new INFINITI QX65, along with INFINITI Certified Pre-Owned vehicles and carefully inspected pre-owned vehicles. Our goal is simple: provide every customer with a transparent, enjoyable, and personalized experience from the moment they walk through our doors.
Whether you're shopping for the sleek new QX65, the versatile QX50, the family-friendly QX60, the flagship QX80, or another luxury vehicle, our knowledgeable team is here to help you compare models, explore financing and lease options, value your trade, and find the perfect vehicle for your lifestyle. We believe purchasing a luxury vehicle should be exciting and stress-free, and we're committed to delivering the level of service you expect from a premium automotive brand.
Our commitment doesn't end when you drive home. Our factory-trained INFINITI technicians provide expert maintenance and repairs using genuine INFINITI parts and the latest diagnostic equipment to help keep your vehicle performing at its best for years to come. Whether you're visiting for routine maintenance or more extensive service, you can count on a team dedicated to quality workmanship and your complete satisfaction.
At INFINITI on Camelback, we believe building lasting relationships is just as important as delivering exceptional vehicles. We invite you to experience the difference for yourself and discover why so many luxury drivers throughout Arizona choose INFINITI on Camelback for all of their automotive sales, service, and ownership needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 866 reviews
September 10, 2010
Exceptional experience. The best I have ever had in my lifetime of buying cars (15 total). Every step was geared towards my complete satisfaction. Every question was answered. Every bit of the financial a lifetime of buying cars (15 total). Every step was geared towards my complete satisfaction. Every question was answered. Every bit of the financial arrangements were explained in detail. They wanted me to be in the best car suitable for me. Everything they promised happened. I would recommend this dealership to anyone who wants to be treated fairly, honestly, and with utmost professionalism. I have no doubt that I will continue to be a fan of their operation for whatever service needs I may have,or whatever auto I may need in the future. More
by Luckyyoso
Employees Worked With
Jay
August 31, 2010
After visiting 3 other Infiniti dealers in the area, I felt most comfortable here. I think the reason as they treated me as a true person verses what i drove up in or what i was wearing at the time. Wha felt most comfortable here. I think the reason as they treated me as a true person verses what i drove up in or what i was wearing at the time. What a great team they have there Brent and Bill are a pleasure to do business with. If i am in the market again for an Infiniti i will definitely be calling them. More
by jackie chan
Employees Worked With
Brent Harris, Brent Harris
August 18, 2010
Want the proverbial used car sales experience, then Infiniti on Camelback is the car dealership for you. Instead of high-end service commensurate with high-end luxury brands like Lexus, what you get is Infiniti on Camelback is the car dealership for you. Instead of high-end service commensurate with high-end luxury brands like Lexus, what you get is amateur hour and a lot of follow-up effort on your part to make them do their job. Meet Dwayne Macek, the Finance Mgr, who sat in the sale mgr office for over an hour BS’ng and then had the audacity to present us with incomplete documents and blank forms to sign, adding an ½ hour to the process to get him to do his job correctly. After the sale, we waited 3 weeks for the license plates. After several calls, I had to insist if not beg Dwayne to follow up with their registration dept. Turns out, they 'forgot' to have the emissions test done on the vehicle which was holding up registration. As compensation, Dwayne was going to send us a gas card for the inconvenience. Did we ever receive the card? No. After talking with Rich Sieck, the sale manager, who assured us that we would be compensated for their mistakes and delay, as well as his commitment to follow up on the Owner’s Manual we were told had been ordered, we never heard from the “sales manager” again. Want service after the sale ? Want an organization to do their job and follow through on their commitments ? Buy Lexus. There’s a reason why Lexus is #1 and it’s not just great cars. Learn from my mistake and buy elsewhere. Otherwise, Caveat Emptor. More
by Azhikerdude
Employees Worked With
Dwayne Macek & Rich Sieck
August 05, 2010
When I went into the Dealership I planned on purchasing a particular new automobile. Casey Bruce met me and immediately assisted in my viewing and driving the car I thought I wanted...and by asking the right particular new automobile. Casey Bruce met me and immediately assisted in my viewing and driving the car I thought I wanted...and by asking the right questions and with his expertise helped me realize that a different car would be more appropriate and helped through the entire purchase process in making the sale go smoothly. After the purchase I went in to ask for assistance in connecting Bluetooth, and both Brent and Steve assisted me in Casey's absence. Casey even came to my house to assist in connecting the garage door opener in the car to my garage door, and offered to come back if there were any problems. Casey was terrific, and a good representation of the staff at Infiniti on Camelback. More
by AZnewcomer
Employees Worked With
Casey Bruce, Brent Harris
August 01, 2010
Having never before purchased an Infiniti I had no experience with this dealership. Because the G37 model was recommended to me by a reliable source I sought more information and details about the car experience with this dealership. Because the G37 model was recommended to me by a reliable source I sought more information and details about the car. I also shopped other car companies and found them to be the typical stereotype of untrustworthy individuals and organizations on an equal level with our congressmen. This was not the case at Infiniti on Camelback. From the onset they met me in the parking lot and then guided me through the information and buying process without pressure. Brent was helpful in pointing out the plus and minus details for each model as it applied to my personal needs. Then the paper work went fairly smoothly with a few hitches but ultimately successful. Finally, Brent helped me personalize my new car and even delivered it to my home and went into the garage to help hook up the car garage door opener. I am very satisfied with my purchase. More
by geraldmarshall
Employees Worked With
Brent Harris, Brent Harris
July 24, 2010
I am in sales and really enjoyed my 1st car purchase at 32 years old. I've never had an experience like this before. I used USAA and spoke to Bill. He and Casey were/are very helpful! I am a Infiniti owne 32 years old. I've never had an experience like this before. I used USAA and spoke to Bill. He and Casey were/are very helpful! I am a Infiniti owner for life! My family will be going to Bill and Casey when they are looking for a car, based on my exceptional experience. More
by enash
Employees Worked With
William Brisxby
June 05, 2010
I recently visited Infiniti on Camelback just "looking" to buy a new car. I have been to many dealerships and ended up walking away because I just was not satisfied with the sales team and the care I recei to buy a new car. I have been to many dealerships and ended up walking away because I just was not satisfied with the sales team and the care I received. When I walked into IonC I expected to find the same pushy salesmen. What I found was a great and knowledgeable guy- Casey that was able to do his job yet make me feel like I was somewhere else other than a dealership. Casey was very professional and helpful. He was able to answer my questions completely, point out the advantages of owning an infiniti, all the while helping me to find the perfect car for me. My car buying experience with IonC and Casey was very much a positive experience and ended up being a win/win situation for all of us. I am now a happy member of the Infiniti family and look forward to many more positive interactions with the IonC team. I would and will recommend Casey's expertise and IonC to all looking for a new car and great service! More
by coopereku
Employees Worked With
Casey Bruce
May 26, 2010
The employees listed made the new purchase experience the way it should be, but isn't at very many dealers. It was ideally pleasant, with no hassles, and very nice to work with. I recommend these 3 gentlemen way it should be, but isn't at very many dealers. It was ideally pleasant, with no hassles, and very nice to work with. I recommend these 3 gentlemen without reservations to Infiniti buyers in the Phoenix/Scottsdale area. More
by Clint Gibson
Employees Worked With
Steve Cadieux, Casey Bruce, William Brixey
May 14, 2010
The experience of buying a new vehicle could not have been more enjoyable. The dealership provided me with the information that exceeded my previous car buying experience. There was notthe backroom back been more enjoyable. The dealership provided me with the information that exceeded my previous car buying experience. There was notthe backroom back and forth pricing or sending in another person to try to "close the deal". I felt I received fair market value for my trade in plus a very equitable price on the new vehicle. I visited another dealer for the same vehicle after my initial visit to Camelback but returned to Camelback Infiniti due to their professional and courteous way of doing business. I would not hesitate to purchase another car from them or recommend this dealership to any of my friends. More
by debfred13
Employees Worked With
William Brixely and Brent______, Brent Harris
May 14, 2010
Signed up for G37 39months lease. I went to BMW, Audi and Infiniti dealership but had best experience at Infiniti. Brent was nice and polite through out the negotiation and I was able to get the car i wanted Infiniti dealership but had best experience at Infiniti. Brent was nice and polite through out the negotiation and I was able to get the car i wanted at the right price. I had to wait quite a while to close the deal with Finance manager but overall experience was good enough. Great dealership. More
by kaziz2
Employees Worked With
Brent Harris, Brent Harris
