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INFINITI on Camelback

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.3
866 Reviews
WWelcome to INFINITI on Camelback, where luxury, innovation, and exceptional customer care come together to create a dealership experience you'll look forward to. Conveniently located in the heart of Phoenix, we proudly serve drivers throughout Scottsdale, Paradise Valley, Glendale, Tempe, Mesa, Chandler, and communities across the Valley with an outstanding selection of new INFINITI models, including the all-new INFINITI QX65, along with INFINITI Certified Pre-Owned vehicles and carefully inspected pre-owned vehicles. Our goal is simple: provide every customer with a transparent, enjoyable, and personalized experience from the moment they walk through our doors. Whether you're shopping for the sleek new QX65, the versatile QX50, the family-friendly QX60, the flagship QX80, or another luxury vehicle, our knowledgeable team is here to help you compare models, explore financing and lease options, value your trade, and find the perfect vehicle for your lifestyle. We believe purchasing a luxury vehicle should be exciting and stress-free, and we're committed to delivering the level of service you expect from a premium automotive brand. Our commitment doesn't end when you drive home. Our factory-trained INFINITI technicians provide expert maintenance and repairs using genuine INFINITI parts and the latest diagnostic equipment to help keep your vehicle performing at its best for years to come. Whether you're visiting for routine maintenance or more extensive service, you can count on a team dedicated to quality workmanship and your complete satisfaction. At INFINITI on Camelback, we believe building lasting relationships is just as important as delivering exceptional vehicles. We invite you to experience the difference for yourself and discover why so many luxury drivers throughout Arizona choose INFINITI on Camelback for all of their automotive sales, service, and ownership needs.
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1250 E Camelback Rd

Phoenix, AZ

85014

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Showing 866 reviews

June 05, 2026

Care was very knowledgeable and communicated well and was prompt with his responses. Very good service. More

by CURTISU5369
Recommend Dealer
Yes
Employees Worked With
Garrett
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Jun 08, 2026 -

INFINITI on Camelback responded

Cory is one our best. Thank you for noticing. The new management team will even try harder on your next visit.

June 04, 2026

I felt very welcomed when I stepped into Anthony office. There was no pressure after receiving my Auto Status report to fix anything right then. Received a list of what needs to be done in the near future a More

by jgoode5566
Recommend Dealer
Yes
Employees Worked With
Anthony Gonzalez
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Jun 08, 2026 -

INFINITI on Camelback responded

Your 5-star review means the world to us. Always honest, transparent, and value the customer's time. We will continue to serve all of our customers this way. Thank you for taking the time to write us the review.

June 03, 2026

Couldn't find anything wrong with screen but it keeps glitching and randomly turning off. Got me out of there in 3 hrs checking screen issue, oil change and tire rotation. No screen update?... More

by SmithKimberlyK
Recommend Dealer
Yes
Employees Worked With
Garret
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May 31, 2026

Very quick I had a dead battery and called in ahead of time and he got me in and out in 20 minutes. More

by Janellehatton
Recommend Dealer
Yes
Employees Worked With
Corey
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May 31, 2026 -

INFINITI on Camelback responded

Thank you, Janelle, for a perfect score. We appreciate your business and the new management staff will continually get better to serve you. It means a lot to us to get perfect surveys.

May 23, 2026

The team was very helpful and great to work with. They helped resolve my concerns in a timely manner More

by Devin.hobbs
Recommend Dealer
Yes
Employees Worked With
Garrett
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May 28, 2026 -

INFINITI on Camelback responded

We are privileged to hear about your positive experience with our team. It's wonderful to know that our staff was helpful and that we were able to resolve your concerns quickly and effectively. Your feedback reinforces our commitment to providing exceptional service at INFINITI on Camelback. We genuinely appreciate you taking the time to share your experience, as it helps us continue delivering the quality service our customers deserve.

May 21, 2026

Everything was taken care of in a timely manner. Cory was very helpful and professional. More

by cdee0613
Recommend Dealer
Yes
Employees Worked With
Cory
Print
May 23, 2026 -

INFINITI on Camelback responded

Thank you for your 5-star review. We appreciate your support and it means the world to us. If there is anything we can do to make your experience better, please let us know. My name is Jae Park, General Manager. My direct number is (602)776-9805. Thank you.

May 07, 2026

Dealership and service was amazing. Ron my service advisor was amazing. Stewart the Parts Manager was so helpful. The General Manager Roger Wales is the reason I keep going back. Thanks More

by Dave S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stewart Parts Manager and Roger Wales GM
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May 19, 2026 -

INFINITI on Camelback responded

We are thrilled to hear about your outstanding experience with our team. Your kind words about the exceptional service you received truly mean the world to us. It's wonderful to know that Ron provided you with such excellent guidance as your service advisor, and that Stewart went above and beyond to assist you with your parts needs. We're especially grateful for your recognition of Roger Wales and his leadership - having customers like you who appreciate our commitment to excellence is what drives us to continue delivering the best possible experience. Your loyalty and trust in INFINITI on Camelback is deeply valued, and we look forward to serving you for many years to come.

May 05, 2026

I recently leased a car at Infiniti on Camelback and had a fantastic experience as usual. This was my 4th purchase/lease from Infiniti. David, Keefer Bryan and Lon were incredibly knowledgeable and never ma More

by Kalina Angelov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Wales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David, Keefer and Lon
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May 08, 2026 -

INFINITI on Camelback responded

We deeply cherish your loyalty and trust in choosing us for your fourth vehicle experience with us. Your continued confidence in our team means everything to us. We're delighted to hear that our knowledgeable staff created a comfortable environment where you felt completely at ease throughout the leasing process. It's wonderful that our team members were able to provide such dedicated service and ensure you left completely satisfied with your new vehicle. Your recognition of our commitment to going the extra mile truly validates our efforts to deliver exceptional experiences for every customer who walks through our doors at INFINITI on Camelback.

January 28, 2026

After three service visits and 100-mile round trips for a bumper issue on my 2023 Infiniti QX60 (under 30k miles), the dealership failed to repair the vehicle. The service manager declined to fix it and redi More

by pdeputy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cory
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December 15, 2025

Service department wasn’t able to troubleshoot issue with the used Toyota Corolla they sold my daughter. She had to review the manual and video the example so the Infiniti service tech could see it them More

by amk323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Corey, Hogan and Neomi.
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Dec 22, 2025 -

INFINITI on Camelback responded

It's regrettable to hear about the ongoing challenges you've experienced with your daughter's vehicle. We understand your frustration. The situation you've described doesn't reflect the experience we want for our customers. We'd like the opportunity to discuss this situation directly with you. Please contact Nick Wade, our Service Manager, at 480-428-4623 so we can work toward a resolution.

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