INFINITI of South Mississippi

I found a used vehicle online located at this dealership, sent in a request and Cathy got with me right away. We were able to set up a viewing and test drive the following day. They even held the vehicle unt sent in a request and Cathy got with me right away. We were able to set up a viewing and test drive the following day. They even held the vehicle until I got there to see it in person, since I was coming from Louisiana 3.5 hours away. There was a water concern with the sunroof that was able to be checked and sorted out right away, prior to moving forward with the purchase. The whole process was easy, and I left with a wonderful vehicle just a few hours later. Cathy and everyone else at the dealership was great! More

DO NOT TRY TO PURCHASE AN EXTENDED. WARRANTY. I HAVE BEEN TRYING SINCE.MARCH 2024. I STARTED WITH STEPHEN FERNY. I WAS GIVEN A QUOTE. TRIED CALLING TWO WEEKS LATER TO SET UP HOW TO P WARRANTY. I HAVE BEEN TRYING SINCE.MARCH 2024. I STARTED WITH STEPHEN FERNY. I WAS GIVEN A QUOTE. TRIED CALLING TWO WEEKS LATER TO SET UP HOW TO PURCHASE THE WARRANTY. HAVE BEEN GIVEN THE RUN AROUMD SINCE.THEN. I HAVE BEEN PASSED TO PEYTON. WHO I HAD TO LEAVE WORK TO CATCH AT ANOTHER DEALERSHIP. WAS TOLD THEY WERE IN THE MIDDLE OF A NEW OWNERSHIP AND HE WOULD GET BACK WITH ME. NEVER HEARD.BACK. THEN I WAS TURNED OVER TO CLIFF. FROM CLIFF HE PUSHED ME.OFF TO CRYSTAL WHO SEEMED TO WANT TO HELP ME . ON THURSDAY IT WILL BE TWO WEEKS SINCE I HAVE HEARD FROM HER (SHE WAS GETTING AN UPDATE ON MY QUOTE AND GOING TO CALL ME BACK THE NEXT DAY). IF THERE IS ANYONE THAT CAN POINT ME TO SOMEONE WHO IS WILLING AND WANT TO HELP ME WITH PURCHASING MY EXTENDED WARRANTY I WOULD APPRECIATE YOU. THIS IS UNACCEPTABLE. I SHOULD NOTNHAVE TO TURN TO LEAVING AN AWFUL REVIEW TO GET SOME HELP. More

Great service department. Kerrie, Ben & JB. We had a rattling noise with our 2020 QX60. They kept our car and looked for the noise until they found it. Diligent. We used a loa Kerrie, Ben & JB. We had a rattling noise with our 2020 QX60. They kept our car and looked for the noise until they found it. Diligent. We used a loaner vehicle until ours was fixed. No noise! Great ride. More

Kerri was very accommodating. As soon as I arrived at dealership she welcomed me and let me know coffee and water was available while I waited. As soon as I arrived at dealership she welcomed me and let me know coffee and water was available while I waited. More

Kerri helped to get a same day appointment for me, regarding an urgent car issue, which required diagnosis/repair, etc. The service techs were able to timely diagnose the issues, provide timely ETA of regarding an urgent car issue, which required diagnosis/repair, etc. The service techs were able to timely diagnose the issues, provide timely ETA of repair and costs (extended warranty). Also, was able to timely update, regarding additional issue discovered, which was also repaired and covered by extended warranty. Kerri and Ben were able to advise me as to remainder of extended warranty and additional extended warranty policy upon end of current policy. Thanks, Kerri and Ben! More

I enjoyed my service I was treated very nice. I felt the associates made me feel at home I felt the associates made me feel at home More

Service was good as usual. Cost for new key fob and programming entirely too high!!! Why gouge a loyal customer?!?! Cost for new key fob and programming entirely too high!!! Why gouge a loyal customer?!?! More

Great Good service quick turnaround fair pricing Clean dealership returned a clean car working fine dealership returned a clean car working fine More

It's very predictable, always courteous, dependable service on a timely fashion I visit this dealership almost exclusively service on a timely fashion I visit this dealership almost exclusively More

I appreciate everyone involved in my new vehicle purchase, Highly recommend Special shoutout to James and Chris purchase, Highly recommend Special shoutout to James and Chris More