INFINITI of San Antonio

I arrived at 0800 am for an appointment at 0815 am and it took the service team 4 hours to change one tire. There was a bit of a problem with the guarranty, but it really should've not taken 4 hrs to switch took the service team 4 hours to change one tire. There was a bit of a problem with the guarranty, but it really should've not taken 4 hrs to switch a tire. It was somewhat disappointing to see how service has really declined from last year when I bought my vehicle. :( More

I just purchased an infiniti JX from Paul Pedraza yesterday. He was very friendly and helpful. He listened to what I was looking for and was not trying to push me into anything. I love this low pr yesterday. He was very friendly and helpful. He listened to what I was looking for and was not trying to push me into anything. I love this low pressure atmosphere in which you feel the salesperson is on your side. Very pleased with the buying experience and looking forward to enjoying my new JX! More

I recently purchased a new 2012 g37 from Mark this past Tuesday. I wanted to let you know what an asset you have in him. I have never enjoyed buying a car so much. Mark is the best salesperson that I have Tuesday. I wanted to let you know what an asset you have in him. I have never enjoyed buying a car so much. Mark is the best salesperson that I have ever had the pleasure to work with. Mark showed me everything about my new car and even took the time to program my navigation so I could get home. I was very impressed by the small things he did to help me get out of the dealership as fast as possible i.e. while I was in finance Mark put all my keys on my new key fob, got all my manuals, plates, and paperwork together and in a bag. Mark is the first car salesperson that has ever helped me unload all my crap from my old car to my new one. Mark definitely has a customer for life. More

Mr Marlow assisted me on another occasion and I ran into him on my visit. He was immediately very helpful and patient in responding to my questions even though he was not a sales rep per se. He introduced him on my visit. He was immediately very helpful and patient in responding to my questions even though he was not a sales rep per se. He introduced me to Steve Rheams who took over the sales chores. Mr. Rheams was equally, actually "above and beyond" as responsive and informative. Because of the professionalism of these two individuals, I decided to do business once again with the dealership. Both gentelmen are actively engagened in assisting me with particulars/capabilities of the on-board systems of the vehicle. More

I have been looking at purchasing a new vehicle for the last 6 months. I wanted another Infiniti because the car speaks for itself and furthermore, you cannot beat the quality service Gunn Infiniti gives e last 6 months. I wanted another Infiniti because the car speaks for itself and furthermore, you cannot beat the quality service Gunn Infiniti gives each customer. That is the one thing that kept me coming back...the customer service is the best! Thanks Barry, Willie and Chris! More

Great professional and cordial atmosphere to buy my car. John was helpful, going to the extra mile, days after the sales was completed. Best customer service I've experienced, ever! -Danny John was helpful, going to the extra mile, days after the sales was completed. Best customer service I've experienced, ever! -Danny More

I was looking for a specific used Lexus SUV model and found it on the web at Gunn Infiniti. I had to drive from Austin down to San Antonio see it. I worked with Paul Pedraza who was very nice on the ph found it on the web at Gunn Infiniti. I had to drive from Austin down to San Antonio see it. I worked with Paul Pedraza who was very nice on the phone and made sure it was still in stock and that it would be there when I made it. Paul was very nice and I didn't feel any of the sales pressure you typically think of when you go to buy a car -- he was just looking to fit my needs. I decided to buy it. I had a unique time pressure in that I had to be back in Austin for my four year old niece's birthday party. Paul took on the challenge, and with not nearly enough time to get things done, got my financing, paperwork, trade-in stuff, etc. all done in record time. I really appreciated it, since it meant not having to drive back down to San Antonio a second time. All in all, a very comfortable, high-service buying experience. I would buy from this dealership again. More

We shopped for months for our second Land Rover. The price and service we received at Gunn far surpassed any other!!! We highly recommend them. We drove from Baton Rouge, LA to pick up our vehicle. The price and service we received at Gunn far surpassed any other!!! We highly recommend them. We drove from Baton Rouge, LA to pick up our vehicle. The sale was efficient! The salesperson, Paul, was professional and courteous to us and our children. We were impressed! We will return for our next vehicle. We especially liked the "no hassle" pricing... works great when you are traveling to buy a vehicle!! Good Job, Gunn!!! More

No hassle on price, pretty much pre-determined before showing up at the dealer. Paul was very helpful explaining all the car details and how they worked. In and out in 1 hour. Thanks Gunn for making this showing up at the dealer. Paul was very helpful explaining all the car details and how they worked. In and out in 1 hour. Thanks Gunn for making this purchase a simple one. More

Paul was excellent. The entire process took very little time and I would recommend to anyone. I drove in from Austin because they had best price and don't waste your time. time and I would recommend to anyone. I drove in from Austin because they had best price and don't waste your time. More