INFINITI of San Antonio

The service by JB was impeccable. His attitude stood out most. I will do more business with this dealership because of him. His attitude stood out most. I will do more business with this dealership because of him. More

Edgar Guzman was an excellent sales consultant. He answered all of our questions and addressed all of our concerns. He answered all of our questions and addressed all of our concerns. More

BUYER BEWARE! I went to the dealership to test drive / purchase a pre-owned Infiniti . I met with the salesman and the test drive went well. However, the swindlin I went to the dealership to test drive / purchase a pre-owned Infiniti . I met with the salesman and the test drive went well. However, the swindling behavior began when we sat down in the office. The online advertised price seemed fair but when I asked for the Total final purchase price (including TTL, doc fee) they tried to add an additional ~ $2800.00 (LoJack, etc) to the ‘base price’ before even adding the TTL $. When I refused to pay any additional fees the Pre-Own Sales Manager came in to try to persuade me to pay the added fees and purchase the vehicle. The extended warranty info was also mis-represented. What a SLIMY and DISAPPOINTING experience. Needless to say I got up and left as I refuse to purchase from a dealership that uses ‘Sleight of Hand’ sales tactics. If you want to see some Clowns, no need to go to the Circus. Just swing by the dealership. More

Edgar and Ali made the process quick and easy. No haggling or nickel and diming. Great service! No haggling or nickel and diming. Great service! More

Service advisor Yesenia is a Rockstar. Very professional and spends time educating the client on the process and services. Very professional and spends time educating the client on the process and services. More

Really great people to do business with. Made buying a vehicle enjoying and the price was right. Made buying a vehicle enjoying and the price was right. More

Excellent customer service from the sales & finance department would highly recommend. Very knowledgeable and prompt sales team. department would highly recommend. Very knowledgeable and prompt sales team. More

My vehicle is not completely finished but so far everything is going well . My service advisor Carlos has been great to this point. everything is going well . My service advisor Carlos has been great to this point. More