INFINITI of Peoria

I have been very pleased with Infiniti of Peoria from the very first visit. Rick Rice was the salesman and Kurt stepped in to assist in persuading me that I wanted to buy the Infiniti 35M. They were both v very first visit. Rick Rice was the salesman and Kurt stepped in to assist in persuading me that I wanted to buy the Infiniti 35M. They were both very professional and helpful. Since the purchase, I have dealt with Larry Davis in the Service Department and he couldn't be better -- responsive, knowledgeable, courteous, professional, and helpful. I'm very pleased with my experiences at Infiniti of Peoria and will return there to purchase my next Infiniti when the time comes. More

Excellent experience with all those we met at the dealership. Felt like part of the family. Dealership is clean and very comfortable. The price of the vehicle was within the range we were expecting. dealership. Felt like part of the family. Dealership is clean and very comfortable. The price of the vehicle was within the range we were expecting. Did some research on the internet so had a comparison of price we were willing to pay. John Larson was very helpful in answering all our questions and making us feel comfortable. John changed my mind about sales people in this dealership. They were family. Albert and Ellen Fink More

It was the best car buying experience we have ever had. No hassle buying the car. John was exceptional, no pressure. All questions we had were answered and the test drive couldn't have been better. We were No hassle buying the car. John was exceptional, no pressure. All questions we had were answered and the test drive couldn't have been better. We were dooly impressed with the car and the dealership. I didn't feel like I was the enemy but one of the family. The price of the car was in the range we were looking to pay. My son bought almost the same car in California using his Costco membership the same day and got almost the same deal. I definitely would recommend Costco buying service and Peoria Infinity to anyone looking for a vehicle. Thank you Costco and John for the experience. Albert and Ellen Fink More

James and the Service department were Outstanding!! I had both of my G's in for alignment and the Service deptment found a broken motor moount on the wife's G and fixed it under warranty. These inspecti had both of my G's in for alignment and the Service deptment found a broken motor moount on the wife's G and fixed it under warranty. These inspection were awesome and really important. I would recommend this Dealer for service work and I usually do not trust Dealers. Thanks you!! More

So my wife wanted a QX56. Being a former car salesman and frequent car buyer, I was very impressed! From the initial phone call through finance- total professionalism. We shopped 4 other dealers. These guys frequent car buyer, I was very impressed! From the initial phone call through finance- total professionalism. We shopped 4 other dealers. These guys were the only ones who NEVER lied to me over the phone. Even though our deal was hard to structure with the down payment we wanted, they were able to get it done. Additionally, the finance representative sold me a few products in a very professional manner. We highly recommend Infiniti of Peoria!!! The Rose Family More

We visited Peoria ready to buy and with a specific price range. Negotiations were firm, but fair and stayed professional. John was very helpful and his managers supportive before arriving with pertinent ema range. Negotiations were firm, but fair and stayed professional. John was very helpful and his managers supportive before arriving with pertinent email information and once on site. One area that could be improved is the financing paperwork. Little less selling (advising is okay) on the additional options related to extended warranty, paint sealant, etc. More

The dealer treated me with respect and was very friendly toward me and my family. Information given about the vehicles was honest and straightforward. There was no pressure put on me to buy a vehicle. Th toward me and my family. Information given about the vehicles was honest and straightforward. There was no pressure put on me to buy a vehicle. They listened to my input and were able to find a vehicle that fit my needs. More

Josh is one of the best Service Advisors out there in the industry. I have dealt with Lincoln, Lexus and another Infiniti dealership and no one compares to Josh and the rest of the staff. They take care of m industry. I have dealt with Lincoln, Lexus and another Infiniti dealership and no one compares to Josh and the rest of the staff. They take care of my needs and answer all my questions without "upselling" or any of the scare tactics other mechanics or dealerships do. Josh is an asset to the dealership and he is the main reason I continue to go there to service both of my Infiniti vehicles. More

This is an INCREDIBLE Dealership. I was lucky enough that they had the exact used car I wanted, color and all. I had dealt with this dealership before , and my experience was pronominal ! What luck they had they had the exact used car I wanted, color and all. I had dealt with this dealership before , and my experience was pronominal ! What luck they had the car I was looking for ( not an Infinity ). Buying the car from them gave me the opportunity to get the extended warranty where I know the service department is outstanding. Rental vehicles and all. I unfortunately saw the car right after the previous owners traded it in. They told me they were going to put it through the shop, and get it mechanically like new. They were also going to detail it like new. As promised, the car the next day looked pristine !!!!! I feel like I just bought a new car. The Manager new I had some concerns with the high miles, so he had the car go through the shop one more time, under his supervision to give me a detailed report. Unfortunately , I could not then take the car home that night. They personally delivered it to my office. How incredible is that ? These guys were great. Like buying from family.Very friendly and caring. NO PUSH at all. ( that is a turn off ).The actual purchase / financial dept. was very professional and efficient... not to mention she was VERY HOT , but knew her stuff and very friendly. If I have any criticism of the deal, is that they said when they detail the car, they were going to put a type of clear coat on the paint surface. During the purchase contract was the first time I was told that this is NOT an option, they do it to ALL the cars, and it is added in at a cost of $295. That bothered me at first, and if I had the option , I most likely would not have purchased it., but after I saw the car, and how incredible it looked, I am more than glad I had it done. They must have added this from years of deals, and people's reaction AFTER they see the car. Well worth it. Again , this dealership is the BEST. My wife is going to purchase a G37 in July from them , mainly because of the dealership, Manager, and service Dept. More

Brought car in for its first service. Called and Brought car in for its first service. Called and scheduled with James, and he told me to ask for him. He was waiting at the agreed upon time, and t Brought car in for its first service. Called and scheduled with James, and he told me to ask for him. He was waiting at the agreed upon time, and took the vehicle. It was done as promised and ready to go in 1 hr, 45 minutes. It was cleaned and washed and like new in addition to the needed service. Friendly and sharp! Thanks James! More