INFINITI of Peoria

I bought my G35S from this dealership and I truly enjoy working with Josh Gaffney and Verna. They go above and beyond in providing customer service! Customer Service is something so few companies seem to working with Josh Gaffney and Verna. They go above and beyond in providing customer service! Customer Service is something so few companies seem to even care about anymore and it is very refreshing and appreciated to work with these two! These two are a true assest to Infinity and could do a training on how to treat custerms in such a way that they become return customers and even better yet, how to treat a customer with such service that it becomes a relationship. Thanks Josh and Verna for ALL you do, you two are the reason I continue to return and remain an Infinity customer. More

Everyone was wonderful and I had a pleasant experience up to sitting down with the Finance guy. He was a high pressure jerk. Would've rated my whole experience very highly otherwise. I will recommend my sale to sitting down with the Finance guy. He was a high pressure jerk. Would've rated my whole experience very highly otherwise. I will recommend my salesperson, Scott McEwen, to others and will check with him again when I am back in the market for a new vehicle. More

The customer service is great and they always know who I am. I have dealt with many of the service advisers and they have all been very helpful! Also all the sales men and managers remember who i am and wha am. I have dealt with many of the service advisers and they have all been very helpful! Also all the sales men and managers remember who i am and what i drive. I couldn't be happier with my experience at Infiniti of Peoria. More

They were very easy to work with and got me the right car for the right price. When I got the the dealership I was in and out in about 2 hours. The process was very easy and I would recommend them to anyone for the right price. When I got the the dealership I was in and out in about 2 hours. The process was very easy and I would recommend them to anyone who wants a great car buying experience. I will be back next time I am looking for a new Infiniti. More

I have been an Infinity customer for several years now and I have had No bad service at this dealership. Whenever I have had service done these people in the service department have gone above and beyond and I have had No bad service at this dealership. Whenever I have had service done these people in the service department have gone above and beyond to accomodate me, and have taken care of any problem with expertise and within a timely manner. I highly recommend this dealership because they have true customer service in a day where it is hard to find. More

I always take my car to Dawn Endicott for service. She is very freindly and I never feel like she is pressuring me to fix things that don't need fixing. She takes the time to discuss the service with me a is very freindly and I never feel like she is pressuring me to fix things that don't need fixing. She takes the time to discuss the service with me and make sure I am satisfied with everything before I leave. More

My husband, Ron, and I followed Dawn and Ken to their new location, which is quite a distance from our home to get the caring, quality, expertise that they continue to offer us. My husband passed away last y location, which is quite a distance from our home to get the caring, quality, expertise that they continue to offer us. My husband passed away last year, and Dawn and Ken have continued to offer top quality service and now even more caring support. I recommend these two individuals to anyone who wants their vehicle cared for as much as they care for the person bringing it in. They help me make informed decisions, they take time, they truly understand customer service ... and they provide their expertise and support in a geniune way. You can't go wrong with them. More

Larry greeted me as soon as I drove up to the Service Department and wrote my service order up immediately. He offered breakfast and coffee in their clean and comfortable waiting room, and gave my car to Department and wrote my service order up immediately. He offered breakfast and coffee in their clean and comfortable waiting room, and gave my car to the technician I prefer, Ken eight away. Ken changed the oil and drained it when it was still hot, which is what I prefer, then adjusted the steering and checked the 4 wheel alignment to make sure everything was adjusted to my preferences. Ken did his usual great work, and I appreciate him. Josh took over for Larry when he went to lunch, and made sure my car was washed and completely ready for me. I have bought 3 Q45s from this dealership, and appreciate the great treatment I get from everyone I deal with there. I wouldn't buy a car or have one serviced anywhere else. Thanks Infiniti of Peoria. More

I took my G35 sedan in for a routine oil change. Before I handed over the keys I had a few questions about the performance of my vehicle and Josh, my service consultant, had an answer for every one of my que handed over the keys I had a few questions about the performance of my vehicle and Josh, my service consultant, had an answer for every one of my questions. Josh was helpful, informative and made sure that i was taken care of the very moment i walked in. When my car was turned over to me, Josh informed me of the routine inspection that was done, and brought to my attention a minor problem that was easily solved. To think, all that was done for just the low price of an oil change. I'm very pleased. More