INFINITI of Peoria

From the appointment desk to the service representatives, the service is always great. My car was taken in immediately. It was ready in the time frame stated. Everyone wore a mask. My service representative the service is always great. My car was taken in immediately. It was ready in the time frame stated. Everyone wore a mask. My service representative was Dane Rieksts. Thank you to all involved. More

We came to buy a pre-owned vehicle we loved. We wanted to buy a QX60 for her and a car for my son. We asked if we would be able to get a better deal as would be buying 2 cars and are cash buyers, Tim made a buy a QX60 for her and a car for my son. We asked if we would be able to get a better deal as would be buying 2 cars and are cash buyers, Tim made a rude comment basically stating he was sick of people wanting a better deal as they had the best deals already. After dealing with the utter disrespect and arrogance of Tim Salts my wife and I decided to go to Scottsdale Infinity where we were treated polar opposite by their sales team.. We ended up buying a New SUV for my wife and a Ago for our son. More

Customer satisfaction a priority. I didn’t go to the dealership at all. Crystal Alvarez brought a car to test drive to our house, came out with the paperwork and delivered the car to o I didn’t go to the dealership at all. Crystal Alvarez brought a car to test drive to our house, came out with the paperwork and delivered the car to our house. Seamless and safe in these times of worry over COVID. More

Fast and friendly service Overall I had a good experience at Infiniti of Peoria. Total price for services performed was a little high but quality of work was excellent. The ind Overall I had a good experience at Infiniti of Peoria. Total price for services performed was a little high but quality of work was excellent. The independent shop I used before often missed things or I had to bring back my car multiple times. I definitely plan on bringing my car back in the future for service/repairs. More

The dealership did very well to make sure that all my needs were taken care of. Especially Shanna Sanmarco!! who stayed in contact and communicated with me who went above and beyond customer service to m needs were taken care of. Especially Shanna Sanmarco!! who stayed in contact and communicated with me who went above and beyond customer service to make sure I was pleased with the work and service that Infiniti of Peoria have done, thank you Shanna More

Such a great experience (bought a car without even seeing it The most painless, satisfying car purchase ever. I worked with John Larson through my entire purchase. I live in CA and found a car that I was very The most painless, satisfying car purchase ever. I worked with John Larson through my entire purchase. I live in CA and found a car that I was very much interested in. I reached out online and received a message from John within minutes. After my list of 100 questions and several different e-mails asking for more and more details, John pulled the car out of the garage, had it cleaned, and sent me a personal video of everything i had asked for. I ended up purchasing the car and having it shipped to my home in Southern California. When I received the car, all stress and concerns I had were relieved. The car was absolutely perfect and I would not hesitate to call John again for any car I'd buy. Trust, honesty, and integrity were all shown by John and his team. I could not have been more satisfied with my experience of dealing and buying from them. Thank you all very much! More

He's as smart as it comes about cars. I'm family and he's been working/ learning about on cars since 12 yrs old rebuilding transmissions in the garage with his father. No one knows cars better than Tim serio been working/ learning about on cars since 12 yrs old rebuilding transmissions in the garage with his father. No one knows cars better than Tim seriously!! Steve Sullivan More

BEST CAR PURCHASE EXPERIENCE!!My salesman Thomas Wallace BEST CAR PURCHASE EXPERIENCE!! My salesman Thomas Wallace was extremely knowledgeable of the vehicle and made me feel very comfortable and was very p BEST CAR PURCHASE EXPERIENCE!! My salesman Thomas Wallace was extremely knowledgeable of the vehicle and made me feel very comfortable and was very patient with my questions and requests. The finance Manager Jonathan took exceptional care of me! The level of customer service he provided me was why I went with Infiniti over Lexus! I felt like i was in great hands and was given the best possible rate Infiniti could offer. Both Thomas & Jonathan we’re very helpful to the very end. Thomas even help me get my new seat assigned to myself! It’s the little things that go the longest way! Both are the definition of exceptional customer service! When i am ready for an upgrade i know who to turn to. Would highly recommend working with them! You did amazing guys! Thanks again & i am excited to be back with the Infiniti family! That was the experience i was hopping for and they definitely delivered! More

THE BEST SERVICE CENTER ANYWHERE!!!!! I live in Mississippi and traveled to AZ to visit family. When I got here I had some issues with my Rear Differential. I contacted Tim in the Servic I live in Mississippi and traveled to AZ to visit family. When I got here I had some issues with my Rear Differential. I contacted Tim in the Service center and he made me an appointment for the very next morning and had a loaner car waiting. Not only did he diagnose the problem right away but found a solution, had the repair made and saved me money at the same time. Tim is professional, curteous and has a friendly demeanor. Having to have something like this happen when you are out of town thousands of miles away from home can be stressful but, Tim made the whole experience actually delightful. A great Service Member and would recommend Tim and his service center to anyone!!!! GREAT JOB!!!!! More