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INFINITI of Las Vegas

Las Vegas, NV

Overview
Employees
Reviews
Vehicles
4.5
634 Reviews
INFINITI of Las Vegas carries an impressive selection of new and pre-owned cars, crossovers and SUVs in Las Vegas. No matter what vehicle you might have in mind, we’ve got the perfect fit for you. If you’re looking to lease your next INFINITI, at INFINITI of Las Vegas, we have competitive lease specials on new INFINITI vehicles. INFINITI of Las Vegas also has an extensive collection of quality pre-owned and certified vehicles at affordable prices. Whether you’re looking for new or pre-owned, INFINITI of Las Vegas is your trusted dealership in Las Vegas. We look forward to seeing you soon.
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5555 W Sahara Ave

Las Vegas, NV

89146

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Showing 634 reviews

August 17, 2021

The service was really bad and is not the first time More

by elpapesanchez
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenneth Franchek
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Aug 25, 2021 -

INFINITI of Las Vegas responded

INFINITI of Las Vegas responded privately on 8/17/21 9:32 AM Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. The Sales Team at INFINITI of Las Vegas INFINITI of Las Vegas responded privately on 8/17/21 10:37 AM Hello, my name is Marc Lustig, I'm the Service Manager here at Infiniti of Las Vegas. I'm very sorry that you had a bad experience. I was hoping you might contact me so I can get additional information about your visit? If you have a moment and can contact me, my mobile phone is 702-296-3146, or my direct email is mlustig@superstoreauto.com. Thank you, Marc Lustig

August 16, 2021

Tim at Infiniti was exceptional! I appreciate the communication and the timeliness of getting the work completed. More

by Brent_ghanaatrad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Curlee
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Aug 17, 2021 -

INFINITI of Las Vegas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at INFINITI of Las Vegas. The Sales Team at INFINITI of Las Vegas

August 16, 2021

We have been working with I of LV since we moved to Mesquite in 2015. They serviced our M35 and now our QX60. Professional staff and competent technicians are always appreciated when you are dealing wi More

by Frank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2021 -

INFINITI of Las Vegas responded

Thank you so much for your wonderful review, Frank! We are thrilled to hear that you've had such a positive experience, and we hope you'll enjoy your new QX60. Thank you for choosing INFINITI of Las Vegas! The Sales Team at INFINITI of Las Vegas

August 16, 2021

Dealership is well staffed, clean and efficient in its operation. Ken was very pleasant and professional in addressing my needs. More

by Djlyonslv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Franchek
Report | Print
Aug 16, 2021 -

INFINITI of Las Vegas responded

Thank you for your review and kind words for Ken! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! The Sales Team at INFINITI of Las Vegas

August 14, 2021

Left oil prints on the hood and door handle without performing wash which was stated More

by aggarjr
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenneth Franchek
Report | Print
Aug 25, 2021 -

INFINITI of Las Vegas responded

INFINITI of Las Vegas responded privately on 8/16/21 2:04 PM Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, please provide some information's (Name - phone number ) our service manager will reach out to you soon to resolve this issue. The Service Team at INFINITI of Las Vegas

August 14, 2021

Denise and Leigh were friendly, helpful, and patient throughout the entire process. The facility was also clean and inviting. Thank you, Infiniti of Las Vegas! More

by Louis
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Leigh Cummings, Denise Bortnak
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Aug 16, 2021 -

INFINITI of Las Vegas responded

Thank you, Louis! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing INFINITI of Las Vegas, we look forward to having you as one of our valued customers for many more years to come! The Sales Team at INFINITI of Las Vegas

August 14, 2021

Denise is very professional and thorough in assisting a customer. She is very responsive and flexible. She provides an excellent experience and we sincerely appreciated her positive attitude. We are long t More

by bailey8087
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Bortnak
Report | Print
Aug 16, 2021 -

INFINITI of Las Vegas responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Denise, and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Sales Team at INFINITI of Las Vegas

August 13, 2021

Denise hands down is the best car sales person I have ever worked with! She truly will go the extra mile and go over & beyond! she made the process so easy and she will fight the fight for you! More

by natalie.chonnay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leigh Cummings, INFINITI Of Las Vegas, Denise Bortnak
Report | Print
Aug 16, 2021 -

INFINITI of Las Vegas responded

Thank you, Natalie, we are very happy to hear that Denise provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Sales Team at INFINITI of Las Vegas

August 13, 2021

My experience was quick & easy. Denise was helpful and knowledgeable. I got a great car for a fair price. Over all I am completely satisfied with my decision to buy my car from Infiniti of Las Vegas. More

by shyishiam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Bortnak
Report | Print
Aug 13, 2021 -

INFINITI of Las Vegas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to serving you again! The Sales Team at INFINITI of Las Vegas

August 12, 2021

Denise Bortnak provided a excellent experience for my elderly father. I live in CA, and wanted to make the experience easy for Dad in Vegas. Denise was diligent, helpful, easy to use, kept communicatio More

by leonnaccarato
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Bortnak
Report | Print
Aug 12, 2021 -

INFINITI of Las Vegas responded

Thank you for sharing your review, Leon! It's a pleasure to know that Denise provided you and your father with such excellent assistance. We hope to see you again! The Sales Team at INFINITI of Las Vegas

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