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INFINITI of Grand Rapids
Grand Rapids, MI
259 Reviews
The team at INFINITI of Grand Rapids would like to welcome you to our dealership in Grand Rapids, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and learn about the history of INFINITI, check out our full selection of new INFINITI vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Grand Rapids, you can always count on the professional technicians in our INFINITI service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 260 reviews
Verified Customer
July 31, 2026
Infiniti of Grand Rapids was very straightforward to work with. The initial price including trade in offer was very reasonable. This made for a quick conversation and pleasant car buying experience! with. The initial price including trade in offer was very reasonable. This made for a quick conversation and pleasant car buying experience! More
by CateGR
Employees Worked With
Moe Abu-Rgailah
July 26, 2026
Great service. The dealer provided the service as expected in the timeframe promised. I was very happy with the work when it was completed. The dealer provided the service as expected in the timeframe promised. I was very happy with the work when it was completed. More
by scolasin
Employees Worked With
Assistant Service Manager
July 24, 2026
Top notch customer service and clear communication from every team member. My husband bought an Infiniti first and raved about the service so when I was ready for a new car I bought one too! Very happy! every team member. My husband bought an Infiniti first and raved about the service so when I was ready for a new car I bought one too! Very happy! More
by CHERI Reid
Employees Worked With
Raden, Adam
July 24, 2026
Although I was not happy with the manufacturer, my dealer was in constant communication with me and got me in as soon as possible after they received the part. I appreciated Raiden's professionalism and appr was in constant communication with me and got me in as soon as possible after they received the part. I appreciated Raiden's professionalism and approach to a challenging situation. More
by BRUCE.KLUMPP
Employees Worked With
Raiden
July 23, 2026
I’ve been a customer since 2021 and haven’t looked back. Excellent service with care and respect for their customers. I’m often working remotely when I pop in and they are always accommodating. Shout out to Excellent service with care and respect for their customers. I’m often working remotely when I pop in and they are always accommodating. Shout out to Ha Truong in Grand Rapids. He’s the best as well as their service dept. More
by PHOENIX11785
Employees Worked With
Ha Truong
July 18, 2026
Craig Ressler runs a great dealership and Ha our sales rep delivers every time. Honest and out going. We have been a customer for about 30 years and it is because of them, rep delivers every time. Honest and out going. We have been a customer for about 30 years and it is because of them, More
by CORETTI6
Employees Worked With
Ha Troung
