INFINITI of Grand Rapids

Adam did a wonderful job communicating and understanding the issues He made sure the vehicle was ready when he promised I would highly recommend him and Infiniti the issues He made sure the vehicle was ready when he promised I would highly recommend him and Infiniti More

We had an outstanding purchasing experience thanks to Ha and Alec. We were offered a fair trade- in for our Acura. and Alec. We were offered a fair trade- in for our Acura. More

Awesome experience , HA was really professional and described our car and sent videos he made us very comfortable with our purchase , car delivered to us exactly as he presented , would definitely buy described our car and sent videos he made us very comfortable with our purchase , car delivered to us exactly as he presented , would definitely buy from this dealership in the future, packet in seat that was shipped , taken straight to the DMV and zero problems with registration in my state . Thank you HA for a great buying opportunity More

While visiting Grand Rapids our fuel pump broke and left us stranded. Thankfully Adam and his team got us up and running again. Took care of an out of state unknown customer whose car showed up in their lot us stranded. Thankfully Adam and his team got us up and running again. Took care of an out of state unknown customer whose car showed up in their lot on a sunday! Thanks to AAA. Thank you Grand Rapids Infiniti ! 12 hr ride home went fine!!! More

Went in for routine maintenance - always appreciate the friendliness of the service providers (Raiden) as well as the rest of the team! The service area was conducive to my being able to get some work don friendliness of the service providers (Raiden) as well as the rest of the team! The service area was conducive to my being able to get some work done at the same time! Always appreciated. Last but not least - the work was completed quickly and I was able to be on my way - also - in a much cleaner car also! More

Infiniti Grand Rapids is wonderful dealership! ! I have been a customer for 26 years! Highly recommend this dealership as you are treated with the upmost care. Everyone at this dealership is ama ! I have been a customer for 26 years! Highly recommend this dealership as you are treated with the upmost care. Everyone at this dealership is amazing and the work they do is top notch!! More

We had a great experience buying our QX-60! The dealership helped it to be quick and easy. We would not hesitate to buy from them again or recommend them to friends or family. The dealership helped it to be quick and easy. We would not hesitate to buy from them again or recommend them to friends or family. More

Great job. Pros all the way and helpful in a very difficult situation. I am highly disappointed in my warranty company, but you were awesome dealing with them Pros all the way and helpful in a very difficult situation. I am highly disappointed in my warranty company, but you were awesome dealing with them too More

Raiden Miller at Grand Rapids Infinity was great to work with when my Infinity car required service! Warranty, oil change and tire rotation work all done at once and on time as he explained to me!! And the with when my Infinity car required service! Warranty, oil change and tire rotation work all done at once and on time as he explained to me!! And the car was washed too! Thank you, Raiden! Great job!! John W. More

People are very nice and courteous. Waiting room was very clean and nice to have hot or cold beverages while you’re waiting. Waiting room was very clean and nice to have hot or cold beverages while you’re waiting. More