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INFINITI of Fort Wayne

Fort Wayne, IN

4.3
258 Reviews

4805 Lima Rd

Fort Wayne, IN

46808

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Showing 258 reviews

October 31, 2022

Sales person was very helpful and professional. He answered all of my questions and when there were computer problems with our purchase, he did let it frustrated him. He kept a cool posture and wa More

by marylee
Recommend Dealer
Yes
Employees Worked With
Brianna Modugno
Oct 31, 2022 -

INFINITI of Fort Wayne responded

Marylee, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 27, 2022

I had a very nice experience during my service visit at Infiniti of Fort Wayne, IN More

by Karen Isabel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hefty
Oct 28, 2022 -

INFINITI of Fort Wayne responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 09, 2022

This was by far the best dealer experience I have ever had, Gage answered every question I had and went above and beyond the call of duty. He even called a few times after to make sure all was good with m More

by rexweible62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gage, John Hefty, Brianna Modugno
Oct 10, 2022 -

INFINITI of Fort Wayne responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 08, 2022

Fort Wayne Nissan service center is excellent. Always friendly, accommodating to my needs, does very efficient work the first time. More

by Mitzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Tran
Oct 10, 2022 -

INFINITI of Fort Wayne responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 04, 2022

The service was great, got everything done in a timely manner with quality service performed More

by jjrrd123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
Oct 05, 2022 -

INFINITI of Fort Wayne responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 24, 2022

Peyton kept in touch after financing on a previous vehicle fell through, a few months later I was in a better place and was able to get in to a better car!! I'm so happy with my purchase! More

by MADELYNN.A.FORD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peyton Housholder,
Sep 25, 2022 -

INFINITI of Fort Wayne responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at INFINITI of Fort Wayne are glad to have you as a customer.

September 08, 2022

I have owned my 2013 altima since I bought it new. I've never had any problems! More

by gbri531
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herbie Tran
Sep 09, 2022 -

INFINITI of Fort Wayne responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 02, 2022

Have been a loyal Nissan customer since 1998 and appreciate the outstanding customer service provided by Herbie! More

by Liz A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herbie Tran
Sep 05, 2022 -

INFINITI of Fort Wayne responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing INFINITI of Fort Wayne!

August 30, 2022

If there were anything less than one star I would've given it. I have never had a good experience at this establishment. I've been forgotten about off-site twice, after a shuttle drop-off. When you brin More

by huntandfishstuff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan
Sep 03, 2022 -

INFINITI of Fort Wayne responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

August 30, 2022

The service was great thanks oh herbie for making sure I was taken care of More

by CHARLESROMULUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peyton householder , John Hefty
Aug 31, 2022 -

INFINITI of Fort Wayne responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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