INFINITI of Fort Wayne
Fort Wayne, IN
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Sales person was very helpful and professional. He answered all of my questions and when there were computer problems with our purchase, he did let it frustrated him. He kept a cool posture and wa He answered all of my questions and when there were computer problems with our purchase, he did let it frustrated him. He kept a cool posture and was apologetic. More
This was by far the best dealer experience I have ever had, Gage answered every question I had and went above and beyond the call of duty. He even called a few times after to make sure all was good with m had, Gage answered every question I had and went above and beyond the call of duty. He even called a few times after to make sure all was good with my vehicle, these people really do care that your experience is as good as it can be. More
Peyton kept in touch after financing on a previous vehicle fell through, a few months later I was in a better place and was able to get in to a better car!! I'm so happy with my purchase! vehicle fell through, a few months later I was in a better place and was able to get in to a better car!! I'm so happy with my purchase! More
If there were anything less than one star I would've given it. I have never had a good experience at this establishment. I've been forgotten about off-site twice, after a shuttle drop-off. When you brin given it. I have never had a good experience at this establishment. I've been forgotten about off-site twice, after a shuttle drop-off. When you bring your vehicle in for service they text you and say if you need anything to text them back, and never answer if you text them. They covered the window in the waiting area so you can't see the shop area, WHY? what are they hiding?? The people are friendly enough but the service is severely lacking, they just don't care. I have ALWAYS HATED bringing my vehicle into the Fort Wayne location, but I still had a warranty on it and wanted to have them service it while it was still under warranty. The best day I had was this last day. the last day of my warranty and I WILL NEVER BRING MY VEHICLE BACK THERE AGAIN!!!! More