INFINITI of Downtown LA

Michael gave me 100% satisfactory service. When I brought my car in for a recall and the part was not in, he made sure I was informed just a couple days later that the part had arrived. I wait When I brought my car in for a recall and the part was not in, he made sure I was informed just a couple days later that the part had arrived. I waited for the car to be done which took a short time. He was very courteous and left me with a good feeling about the experience. More

I am very satisfied with the customer service provided. I am over all satisfied with all services I am over all satisfied with all services More

Fabian was very helpful and respectful friendly and able to help me with my car needs thank you again to help me with my car needs thank you again More

Service was amazing, definitely would come back again. Provided me information about my vehicle that was understandable Provided me information about my vehicle that was understandable More

Great service. Fabian Rivera was very helpful and help solved our problems quickly. He also was very much informative about the new features on the car. Fabian Rivera was very helpful and help solved our problems quickly. He also was very much informative about the new features on the car. More

Fabian was very helpful and accommodating to my schedule. He pinpointed primary services that needed to be addressed, and helped coordinate my late pick up same day, and it went smoothly. Thank you. He pinpointed primary services that needed to be addressed, and helped coordinate my late pick up same day, and it went smoothly. Thank you. More

Dave was outstanding! He made the entire oil change process quick, smooth, and hassle-free. Highly recommend asking for him specifically — great service from start to fini He made the entire oil change process quick, smooth, and hassle-free. Highly recommend asking for him specifically — great service from start to finish! More

I have always had a good experience at this location. Fabian assisted me with my most recent visit and once again, such a positive experience. He was clear, kind, and so informative. Thank you, Fabian! Fabian assisted me with my most recent visit and once again, such a positive experience. He was clear, kind, and so informative. Thank you, Fabian! More

Great customer service and a very professional team. The process was smooth, easy, and everyone was helpful from start to finish. The process was smooth, easy, and everyone was helpful from start to finish. More

Super clean establishment with fast turn around times for oil changes. The staff is friendly, and I highly recommend David as a service advisor he always keeps me updated! oil changes. The staff is friendly, and I highly recommend David as a service advisor he always keeps me updated! More