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INFINITI Stuart - Service Center

Stuart, FL

4.5
1,112 Reviews

1,112 Reviews of INFINITI Stuart - Service Center

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October 19, 2022

Ready when I arrived, completed in a timely fashion. Jeff was helpful and informative to work with. More

by Buzrem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

INFINITI Stuart responded

Thank you for your business and your review! We greatly appreciate your business!

October 14, 2022

Service was great, they addressed all my issues and corrected them. I am happy with the service that was provided. More

by Srobbins3331@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2022 -

INFINITI Stuart responded

Thank you for your business and 5 star review! We look forward to continuing to assist you with all of your vehicle needs!

October 13, 2022

This dealership is a welcoming and efficient service center with a snack bar! They are quick! More

by Kristin.dejong25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott O'Keefe
Oct 15, 2022 -

INFINITI Stuart responded

Thank you Kristin for your 5 star rating and your business!

October 13, 2022

Advisor was great the advisor did a really nice job and was great for me More

by gwpeters1115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2022 -

INFINITI Stuart responded

Thank you for your business and 5 star review!

October 12, 2022

The wait was too long otherwise everything was ok. Everyone was so nice to us it was a good experience More

by CARINEDOSSOUS5
Recommend Dealer
Yes
Employees Worked With
Justin Bianchi
Oct 13, 2022 -

INFINITI Stuart responded

Thank you for your review and your feedback! We strive every day to improve ourselves and will do our best to be more efficient with timing. We appreciate your business! Thank you!

October 08, 2022

People are Nice but you would expect that from a up scale dealership. I waited for my car and it was comfortable but nothing special More

by 19TERRYWILSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Orr
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2022

Stuart Infinity service was awesome we had bought a 2019 QX80 in June and brought it in for it's first oil change we had a young Gentleman named Justin who took care of everything my wife had questions abou More

by rickjprosser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bianchi
Oct 08, 2022 -

INFINITI Stuart responded

Thank you Rick for your 5 star rating and your feedback! We appreciate your business and look forward to continuing to assist you with your vehicle needs. We are happy to hear you are enjoying your QX80!

October 06, 2022

The service representative Raphael was excellent but the guys who troubleshoot or perform the repairs were not thorough. More

by jrittersporn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo
Oct 08, 2022 -

INFINITI Stuart responded

Thank you for your review and your business! We appreciate your feedback and would like to hear more about your concerns on the repairs. Please reach out to our service manager Scott @ 772-266-7583. Thank you!

October 05, 2022

This is the most accommodating service dept and the svc dept staff are wonderful They always follow thru! More

by Jjarmay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott O'Keefe, Rafael Salcedo
Oct 06, 2022 -

INFINITI Stuart responded

Thank you for your 5 star rating and review. We appreciate your business and look forward to continuing to assist you!

October 04, 2022

Car was done when promised. Unfortunately upon pickup I noticed that the rug on the drivers side had dark stripes on it which weren’t there when I dropped it off. After the ser More

by stephenberrardi01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Orr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

INFINITI Stuart responded

Mr. Berradi, Infiniti Stuart always strives to provide Excellent service. We are truly sorry that we have missed the mark. Please feel free to stop by at your earliest convenience so we may address this for you. We really appreciate you letting us know so we may improve for all our guests.

Oct 07, 2022 -

stephenberrardi01 responded

I had them address the issue before leaving the dealership.

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